Pamela N. Chambers
Hampton, GA *0228
H# (516) 214 - 4944
C# 516-***-****
Professional Experience:
Northwell Health, Manhasset, NY 11030 (January, 2014 to Present)
Provider Relations Specialist
Provider enrollment via nominations into the IPA network
Facilitate the process to credential providers
Responsible for the annual dues collection of premium providers
Handle inquiries/discrepancies regarding claims issues with payors
Create files for each new entry into the network
Daily duties including answering of phones, filing, scanning
Submitting weekly demographic change requests in excel format
Managed Value Based Programs with participating payors
Conducted provider education regarding MSSP, ACO and DSRIP
Healthcare Partners, Garden City, NY 11530 (January, 2012 to December, 2012)
Determined approval and/or denial of authorization requests
Discussed prior authorization retrieval methods with providers
Submit correspondence on behalf of the company to patients and/or providers
Regulated accounts in batch for maintenance
Weekly meetings regarding any issues or updates for assigned region
Created denial letters for correspondence to members
Liberty Health Advantage, HMO Melville, NY 11754 (October, 2010 to October, 2011)
Health Services Representative
Examined claims for approval and/or denials
Heavy patient and doctor contact via phone and/or correspondence
Advised patient on insurance policies
Doctor referrals for patients based on geographical location
Set up hospital discharge for patients entering nursing homes
Arranged in home patient care via nursing agencies
Getty Petroleum Marketing, Inc. East Meadow, NY 11554 (April, 2010 to October, 2010)
Executive Assitant to the Director of Terminals and Transportation
Draft all official company correspondence, documents.
Maintain proper insurance certificates
Schedule conference calls, business meetings
Data entry for all terminals
Responsible for weekly report submissions.
Manage office supplies.
Accounts payables, accounts receivables
Simon Property Group Garden City, NY 11530 (October, 2005 to June, 2008)
Executive Assistant to Mall Manager, Assistant Manager, Operations Director
Provide support to three Property Real Estate Directors.
Coordinate corporate luncheons and revise staff meeting reports.
Draft all official company correspondence, documents.
Maintain proper insurance certificates for retail tenants.
Schedule conference calls, business meetings for tenants and clients.
Potential employee screening, scheduling interviews.
Handle payroll using PeopleSoft program for more than twenty employees.
Sales retrieval and data entry for over 300 retail tenants.
Responsible for bank deposits, cash applications.
Manage office supplies and kitchen inventory.
Accounts payables, accounts receivables, commercial tenant rent coordination.
Geico Woodbury, NY 11793 (August, 2004 to May, 2005)
Insurance Claims Examiner – Personal Injury Protection Assistant
Set up independent medical exams (IME)
Determined financial reserve for file
Handled customer inquiries
Follow up on IME
Created correspondence
Dealings with attorneys, doctors with regard to patient files
American Academy Pediatrics Woodbury, NY 11793 (Sept., 2002 to August, 2004)
Medical Receptionist
Scheduled appointments for patients
Insurance verification, MRI authorizations, X-ray approvals
Clean and set up exam rooms
Collect copayments, Accounts Receivables
Created LOMN (letters of medical necessity) and other correspondence
ALC, Productions Inc. Hempstead, NY (June, 1995 to August, 2001)
Executive and Personal Assistant to CEO
Scheduled studio time for music artists
Arranged luncheons and dinners for clients/business colleagues
Created excel spreadsheets for special projects
Responsible for credit card reconciliation
Personal Shopper for special musical events, business trips, personal/business gifts
Bookkeeper for personal and business expenditures
Managed office inventory, replenished office supplies
Preserved and upgraded personal files
Coordinated flight itinerary, hotel accommodations and appointments
Excellent Gatekeeper skills
Drafted company documents, official letters and contracts
Dictation of staff meetings, devised contractual agreements
Revised office filing system
Maintained heavy calendar
SKILLS: SalesForce, ppoONE, PeopleSoft, Lotus Notes, Office Suite, Quick Books, MS Word, MS Excel, Open Office Launcher, Power Point, Outlook
EDUCATION:
Ultrasound Diagnostic Garden City, NY 11530 (2002 to 2003)
Medical Assistant Certification