oName: Audai Khaled Alkader. Marital status: Single.
oNationality: Jordanian. Date of birth: May 14, 1988.
oAddress: Doha-Qatar. Cell Phone: +974-********
oE-mail: email@example.com Phone: +974-********
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience.
oBachelor Degree in Hotels Management and Tourism.
(Al-Zaytoonah University – 2006-2010).
oHigh School – Informatics Technology Branch (I.T.)
(Alshamlah high school – 2005-2006).
oAl Rayyan Events Management
Events & Sales Executive
December 2015 – December 2018
1.Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
2.Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
3.Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest’s general comfort.
4.Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
5.Assist with negotiating banqueting & catering event orders within approved booking guidelines and produce all sales contracts and rate agreements.
6.Planning up to 5 weddings a day with up to 500 guests attending each event.
7.Plans & executes events from start to finish inclusive of answering initial inquiries, selling event space and providing on-site coordination & supervision the day of the event.
8.Continuously updates with new details of previous events and new events on a daily basis
9.Assists Guest in finalizing function details; suggests alternatives as appropriate.
10.Maintains proper documentation of events by compiling and reviewing daily and weekly event sheets to include setup diagrams with each event.
11.Coordination with internal departments (kitchen, Food and Beverage, Front Office).
oONYX Hospitality Group Amari Doha
April 2013 – November 2015
1.Provide administrative support to the Director of Sales and Marketing and the Sales Team.
2.Collects prepayments as contracted at the estimate stage and final billing at the conclusion of the event.
3.Co-ordination of Delphi programs with Sales and Events departments.
4.Completing “Requests for Proposal” forms from companies requesting rates and detailed hotel information.
5.Assist with organization of, and attend client events where applicable.
6.Plans, coordinates and insures the successful execution of all social events inclusive of ceremony rehearsals, rehearsal dinners, wedding ceremony, cocktail hour and receptions and celebratory private dinners.
7.Arrange accommodation, visas and activity requirements for leisure, corporate and wholesalers’ guests.
8.Prepare signage and menu items for all banquet events function.
9.Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
10.Plans & executes events from start to finish inclusive of answering initial inquiries, selling event space and providing on-site coordination & supervision the day of the event.
oAmman Inn Hotel
Receptionist- Reservation Agent
January 2010 - April 2013
1.Greeting guests upon arrival to the hotel.
2.Escorting VIP guests to their rooms and check them in before their arrival.
3.Checking in and checking out guests.
4.Assigning rooms for guests.
5.Processing room reservation by fax, phone, and email.
6.Resolving guest complaints and providing any necessary services to ensure a guest satisfaction.
7.Checking for the guarantees of credit cards and checks of reservations.
8.Responsible for keeping accurate records of all paper transactions and keeping records of advanced deposits on reservations.
9.Coordinates closely with housekeeping in the update and maintenance of guests rooms status systems. Reconciles the status report from housekeeping with that of Front office.
oLe Royal Hotel
Guest Relation – Training.
June 2009 – October 2009
oAdvance Communication Skills.
oCustomer Care and Customer Service.
oDial-a-Smile Phone Skills.
oExcellent Computer Skills.
oStrong attention to details.
oTeam work capabilities.
oAdvanced knowledge of Fidelio Suite 8 and Opera and Delphi and MICROS Software System.
oTeam player, ability to lead and follow, can work independently.
oRespectful and courteous to others.
oCreative and active.
oAbility to cope with heavy working, long working hours and work under stress.
oArabic: Excellent reading, writing and speaking.
oEnglish: Excellent reading, writing and speaking.
Supervisor in Amman-inn Hotel
Sales Manager Amari Doha Hotel