Manager Assistant
Resume:
Dedicated, reliable and focused.
Understands the importance of solid customer relationships, quality service and attention to detail.
Seeking a position in a team environment where she is afforded the opportunity of career growth.
PERSONAL DETAILS
Full names : Lindi Van Der Merwe
Gender : Female
Marital status : Divorced
Date of birth : 29 April 1974
Cell number : 076-***-****
Email address : ***********@*****.***
Home address : 284 Esther Roberts Road, Glenwood, Durban Languages : Fluent in English and Afrikaans
Driver's Licence : Code 08 (EB)
Own vehicle : Yes
State of health : Excellent
Criminal records : None
KEY COMPETENCIES
• Ability to communicate and interact with persons on all levels of intellect.
• Strong conceptualisations skills; quick on the uptake.
• Motivated, organised and methodical with good time management skills.
• Strong team player.
CV of Lindi Van Der Merwe
EDUCATION
1992 Matric (Grade 12) Jan Viljoen High School (Randfontein) COMPUTER LITERACY
• Internet and Email systems.
• Proficient in Microsoft Word, Excel and Powerpoint.
• Various in-house programs, i.e. Spec-Pac, Jobboss, HIS, Xact etc. CV of Lindi Van Der Merwe
EMPLOYMENT HISTORY
Name of Company :
ARB Electrical Wholesalers (DNO)
Period of employment :
11 July 2016 - Present
Position held : Branch Administrator
Overall Job Purpose : Responsible for the organisation and coordination of office operations, procedures, resources to facilitate organisational effectiveness and efficiency.
Customer / Stakeholder
Accountabilities
: Liaising with customers and other branches
: Develop and maintain relationships with staff and customers Operational Processes
Accountabilities
: Assist the Branch Manager and Head Office with the Administration of the branch and accounting functions
: Debtors / Creditors queries
: Assist HR and Payroll with attendance registers and overtime schedules
: Assist with online ESS Leave applications
: Distribution of staff memo’s
: Assist Head Office with staff uniform rollouts
: Control & reconcile petty cash
: Send through business reimbursement forms and supporting documents to Head Office
: Ensure banking details appear on forms
: Ensure all slips are attached and agree to amounts claimed
: Ensure Branch Manager / Regional Manager has authorized the claim
: Control daily COD payments and send to Head Office for payment and ensure all necessary documents are attached
: Ensure supplier delivery notes and grn’s are sent through to Head Office
CV of Lindi Van Der Merwe
: POD control / follow up on outstanding POD’s
: Ensure POD’s are returned, scanned and captured on POD control
: Ensure invoices and POD’s are filed together sequentially
: Assist Branch Manager with month end tasks e.g printing and distribution / outstanding sales, buyouts and purchase orders / IBT’s not sent or received / PID control
: Escalate any queries with regards to above to Branch Manager
: Order and distribute stationary to staff
: Order and distribute sundry branch expenses (e.g. tea, coffee, cleaning materials etc). Branch Manager must approve before the Purchase order is created.
: Cash Management (Daily Cash-up for Sales Team)
: Banking of all cash takings (incl. cash sales)
: Handover to G4S
: Relieve of Switchboard from time to time
: Random stocktake lists procedure
: Capture all stock adjustments
: Manage requests to open new supplier account to be sent to Head Office - Creditors department
: Manage credit applications to be sent to Head Office - Debtors department
: Process all account credit notes
: Generate all purchase orders
: Internal Audit monitoring and execution
: Assign and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff
: Allocation of resources to enable task performance
: Coordinate office staff activities to ensure maximum efficiency CV of Lindi Van Der Merwe
: Design and implement filling systems and ensure filling systems are maintained and current
: Establish security and confidentiality of data
: Assist Branch Manager with monitoring and maintaining office supplies inventory
: Handle customer inquiries and hand over complaints to Branch Manager
: Overseeing that all checks have been done for SHE file
(Assisting Branch Manager)
: Liaising with IT Department with regards to any network / internet issues
: Logging tickets (online requests) with IT for any issues to be attended to and do follow ups to ensure feedback given to Branch Manager
: Ensuring all monthly statements gets posted to customers
: Assisting customers with copies of invoices or POD’s requested Reason for leaving : --
Name of Company :
Grand Bay Spur Steak Ranch (Durban)
Period of employment :
4 April 2016 - 7 July 2016
Position held : Front of House Manageress
Main duties performed : Doing all checklists before and after each shift
: Ensuring all preparations have been done before restaurant opens
: Spot checks done before, during and after each shift
: Front of House stock count to be done before each shift starts
: Assisting Kitchen Manager with food orders and stock check CV of Lindi Van Der Merwe
: Assisting in the kitchen as well as waiters during extreme busy times or in case of being short staffed
: Vibe meetings to be held with waiters before each shift
: Ensuring that the waiters all have necessary equipment e.g. bottle opener, cloth, 3 pens each, apron, order writing pad etc.
: Ensure that waiters are always neat and wearing the proper uniforms
: Handling of customer complaints
: Ensure that fridges are fully stocked at all times
: Coordinate restaurant activities / functions e.g. birthday parties etc.
: Organizing training sessions for staff
: Marking of in-house tests written by staff e.g. menu knowledge / training sessions
: Ensure that fridges are fully stocked at all times
: Ensure that all closing duties are completed properly before waiters are signed off
: Front of House stock count to be done again after each shift ends to ensure correct hand over to the next Manager on duty Reason for leaving : Branch Closed down
Name of Company : IRP Engineering Plastics (Pty) Ltd (Congella) Period of employment : March 2010 - May 2015
Position held : Personal Assistant and Internal Sales Assistant Main duties performed : Banking and petty cash.
: Receiving, checking and dispatching of cargo.
:
Processing internal sales orders/purchase orders
and job cards.
CV of Lindi Van Der Merwe
: Capturing and balancing of sales journals.
: Assisting with debtors/creditors function.
: Stock taking.
:
Scanning P.O.D.'s / invoices and internal orders
to head office.
:
Following up on outstanding jobs with workshop
and suppliers.
: Liaising with couriers for collections and deliveries.
:
Supervising the daily activities of the driver/planning his schedule and route.
: Ordering of stationery, filing and general office admin. Reason for leaving :
Unstable working environment. Retrenchments happening every few months. No increases or bonuses paid.
Name of Company : Spec Savers (Umhlanga)
Period of employment : June 2008 - August 2009
Position held : Optical Assistant
Main duties performed : Conducting pre-tests on patients.
:
Assisting patients with their choice of frames and accessories.
:
Ordering and receiving spectacle lenses / contact lenses
: Adjustments and repairs of spectacle frames and accessories
: Checking lens prescriptions before dispatching to patients
: Assisting in Lab with cutting of lenses etc.
Performing of contact lens instructions on patients
: Liaising with medical aids.
: Preparing quotations.
CV of Lindi Van Der Merwe
: Banking and petty cash.
: General office admin and filing.
: Stock taking.
Reason for leaving : Retrenched.
Name of Company : Netcare Margate Hospital (Margate) Period of employment : February 2006 - April 2008
Positions held : Personal Assistant / Receptionist / HR Assistant / Personal Assistant to Matron in Theatre
Main duties performed : Admitting and discharging patients at Main Reception
: Collecting monies on admission and/or discharge.
: Resolving public relations queries as well as staff queries.
: HR duties.
: Preparing and sorting CV documents for interviews.
: Opening files for newly appointed staff members.
: Arranging in-service training for staff.
: Booking Rep appointments with surgeons.
:
Liaising with surgeons, anaesthetists and doctors' rooms re theatre bookings.
:
Booking cold and emergency cases. Typing daily theatre lists, and submitting them to the relevant departments.
:
Ordering meals and beverages for surgeons
and theatre staff
: Stock taking.
: General office admin and filing.
Reason for leaving : Relocated to Durban.
CV of Lindi Van Der Merwe
* 3 year gap between 2003 and 2006 : Daughter born pre-mature and was very ill with kidney problems.
Name of Company : V D Vyver, Siemens & Naude (Rustenburg) Period of employment : November 2001 - January 2003 Position held : Optical Assistant
Reason for leaving : Relocated to Margate.
Name of Company : Elmien vd Berg Optometrist (Rustenburg) Period of employment : May 2001 - September 2001 (Temp Position) Position held : Optical Assistant
Reason for leaving : Found a permanent position.
Name of Company : Spec Savers (Shelly Beach)
Period of employment : August 2000 - April 2001
Position held : Optical Assistant
Reason for leaving : Relocated to Rustenburg.
Name of Company : Spec Savers (Randfontein)
Period of employment : March 1998 - July 2000
Position held : Optical Assistant
Reason for leaving : Relocated to Margate.
Main duties performed : Conducting pre-tests on patients.
:
Assisting patients with their choice of frames and accessories.
: Ordering and receiving spectacle lenses / contact lenses
:
Adjustments and repairs of spectacle frames and accessories
: Checking lens prescriptions before dispatching to patients CV of Lindi Van Der Merwe
: Assisting in Lab with cutting of lenses etc.
: Performing Contact Lens instructions on patients
: Liaising with medical aids.
Name of Company : P H Mining t/a Gopro (Westonaria) Period of employment : June 1995 - February 1998
Position held : Personal Assistant and Receptionist Main duties performed : Receiving, checking and dispatching of cargo.
: Processing of internal sales orders and job cards.
: Capturing and balancing of sales journal.
: Tenders.
: Booking appointments for manager.
Reason for leaving : Branch closed down.
Name of Company : Medi Ark Animal Clinic (Westonaria) Period of employment : June 1994 - June 1995
Position held : Receptionist (Temp position)
Main duties performed : All front line reception duties e.g booking of appointments, switchboard etc.
: Banking and petty cash.
: General office admin and filing.
: Assisting the Vet during procedures performed
: Dispensing of Medication prescribed
Reason for leaving : Found a permanent position.
CV of Lindi Van Der Merwe
REFERENCES
Name Company Designation Contact number
Avishkar Singh ARB Electrical Branch Manager 031-***-**** 072-***-****
Tanya J.V. Rensburg Grand Bay Spur Ops. Manageress 079-***-**** Luke Erwee IRP Engineering Plastics Branch Manager 064-***-**** Llewellyn Anderson Spec-Savers Umhlanga Owner /
Optometrist
Matron Retha Werner Netcare Margate Hosp. Matron 039-***-**** CV of Lindi Van Der Merwe
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