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Manager Office Assistant

Location:
Pune, Maharashtra, India
Posted:
June 24, 2019

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Resume:

RESUME

Career Objectives:-To associate with a challenging, Growth oriented, Professional

Organisation, Where I can valuable and productive contribution and Grow with the company.

Personal Strength:-Quick learner, Team player, Hard working and having positive attitude towards work.

PERSONAL INFORMATION :

NAME : Mrs. JULIE SIMON SHRISUNDER

ADDRESS : Flat no.102, 1st Floor, C-wing,

Sini Arcade, Nr. Kasheli Toll Naka,, Kasheli, Bhiwandi Road, Thane West-421302

CONTACT NO. : 771*******, 810-***-****

DATE OF BIRTH : 5th July,1988

LANGUAGES KNOWN : English, Hindi & Marathi

MARITAL STATUS : Married

HOBBIES : Reading Books, Shopping

EMAIL ID : ac9oea@r.postjobfree.com

EDUCATIONAL QUALIFICATION :

EXAMINATION NAME OF

SCHOOL/COLLEGE

YEAR OF

PASSING

S.S.C. Shishu Dyan

Mandir School

2004

H.S.C. ST. John The Baptist

Jr.College

2006

B.COM

(Graduate)

R. J. Thakur College 2009

ADDITIONAL QUALIFICATION :

Tally 7.2

MS-CIT- Maharashtra State Certificate Course in Information Technology WORK EXPERIENCE :

ICICI LOMBARD( VERIFICATION DEPARTMENT ), THANE WEST Reporting To: Mr. Vishal Mane ( Team Manager)

Designation: Verifier

From: 10/05/2011 to 19/09/2012

KEY RESPONSIBILITIES :

Handling all queries of ICICI LOMBARD Clients

Co-ordinating Administrative work

Verifying all clients Health Insurance Policy

SHREE INTERIOR PVT. LTD.

Reporting To: Mr. Santosh Ayachit (Director) &

Ms. Varsha

Designation: Receptionist cum Office Assistant

From: 15/05/2014 to 11/05/2015

KEY RESPONSIBILITIES :

Book keeping, preparing cheques, bills, checking bills,

Co-ordinating administrative work

Handling all front desk client enquiries

Taking appointments for side visit

Client counseling

Handling calls & client follow-ups

Handling day to day petty cash expenses

Take care of house keeping department

CONVERGYS INDIA SERVICES PVT. LTD.

Reporting To: Mr. Sampat Alva (Manager)

Designation: Customer Support Associate (SR.CSR)

From: 25/05/2015 to 31/10/2017

KEY RESPONSIBILITIES :

Handling company software

Work on various systems of company. Such as ANGUS, OPOM, ICON, ARBOR, MAD, CMBS and many more.

Through all these systems we done customer s Relocation.

Processing Relocation request.

Handlling Customer Followups day to day

Handling Customer Quiries and Emailing.

Processing Rate Plan change of the Customer.

Bewakoof Brands Pvt. Ltd

Reporting to : Mr. Ankur Desai (Manager)

Designation : Customer care executive (Email process) From : 06/03/2019 to till date

Key responsibilities :

Handeling company panel

Solving customer queries through email

Handeling escalations

Providing refunds through various payment gateways e. g. Paytm, Paypal, Googlepay, Mobikiwk, etc.

Handeling customers followups day to day

__ I hereby confirm that the above information furnished is true & correct to the best of my knowledge.

Date:

Place: Julie

Shrisunder.



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