Experienced Quality Manager/Engineer
Over ** years of experience in the manufacturing quality field
Experienced Problem Solver/Team Leader/Facilitator - Corrective/Preventive Actions, Defect/reject (NC) investigation and resolution, Defect Prevention, Root cause analysis, Continuous Improvement, Team member training & coaching at all levels
Global & RoHS Supply Chain quality support & development
FMEA-Failure Modes & Effects Analysis (risk assessment and actions)
Authored Quality & EMS System policies, Quality Manuals, PPAP documentation, evacuation plans, supplier surveys, procedures, operation/inspection & gauging instructions, etc.
Proficiencies: 5Y, 8D, IMDS, RoHS, ISO-9000, ISO-14001, QS-9000, GP-11, GP-12, GP-9, PPAP, APQP, ASME Y14.5M GD&T, SPC, Mil Q standards, internal quality audits, other quality management tools.
Computer skills: OGP-Measuremind3, Zone3, QC Calc, Minitab, Agile (local administrator), TipQA, Q1 Macros, MS Office, AS400, BAAN, Mpact, SyteLine, Powerway, PCDMIS, Datapage.
CMM programmer/operator. Also familiar with surface analyzers, roundness gages, interferometers, XRF, & other measurement tools.
Current student at McHenry County College – Major: Manufacturing Management
ASQ Certified Supplier Quality Professional (11/2018)
Advanced GD&T update– 1 day seminar - Made to Measure – East Dundee, IL
Working with Asian Cultures – 1 day seminar - Zebra Technologies
IMDS module building, submission & evaluation, 4 years of experience
Examiner Training – Illinois Lincoln Award for Performance Excellence, 2006
Examiner Training – Michigan Quality Council Leadership Award, 2002
Certified Six Sigma Black Belt Training – ASQ at Macomb Community College, MI
Certified Quality Manager Refresher – ASQ at Macomb Community College, MI
Certified Quality Auditor Refresher – ASQ at Macomb Community College, MI
Certified Mechanical Inspector Refresher – ASQ at Macomb Community College, MI
Editor, ASQ1212 Illinois Newsletter, 3 yrs 2006-2009
Plexus (limited contract), Buffalo Grove, IL - 2/2019-4/2019 - (Medical Device Contract Manufacturer)
CAPA Coach Quality Engineer -
CAPA Closure Coaching Project - Trained and coached permanent employees around CAPA process. Provided training and coaching support for Corrective & Preventive Action efforts including, Trending/Process Control, Problem statement, Investigation, Root Cause Analysis, Action Implementation & Verification for manufacturing CAPA, SCAR and other NC resolution & closure. Provided CAPA Investigation training and CAPA coaching that utilized robust methods and tools to ensure success.
Dwyer Instruments (limited contract), Michigan City, IN - 10/2016-11/2017 - (Industrial measurement devices)
RoHS Quality Engineer -
RoHS Compliance Project Completion, legacy part/component RoHS compliance verification, document approval. Compliance tracking. Part print review & revision, including risk assessment of non-compliant materials/parts. Worked with Engineering & Purchasing to upgrade components (where necessary) to ensure compliance. Contract RoHS team member.
Fresenius-Kabi USA, LLC (limited contract), Lake Zurich, IL - 03/2015-12/2015 - (Medical Devices, Blood separation equipment)
Manufacturing Transfer Quality Engineer
Created OGP CMM routines for R&D assembly & component measurement to support on site R&D efforts and Production Transfer to manufacturing facility. Performed Gage R&R on routines and setup. Arranged & supervised CMM repair by OGP. Also wrote inspection & CMM operator instructions for use with routines.
Cole-Parmer LLC (contract), Barrington, IL - 11/2013-12/2014 - (Medical devices, peristaltic pumps) Supplier RoHS Quality Engineer
RoHS Compliance Project Supplier Development: Key team leader in RoHS improvement project for legacy parts. Wrote training material for Purchasing, Engineering and Supplier stake holders. Audited RoHS compliance verification & document approval. Risk assessment of non-compliant materials/parts. Worked with manufacturers & suppliers, upgrading components to ensure compliance. Revised RoHS certification Supplier Declaration Form & Supplier Survey Questionnaire. Rewrote-rebranded RoHS internal training presentations & RoHS Supplier Survey Instruction.
Zebra Technologies (contract to perm), Vernon Hills, IL - 01/2008-10/2013 - (Label, Kiosk & Card Printers)
Supplier Development/Quality Engineer
Global Supplier Development. Key team member in component off-shore transfer project. Key team member in corrosion reduction project (Introduced streamlined qualification process). STAR award for corrosion reduction project. New part & resourcing part/component approval, Facilitated supplier corrective actions, problem solving & continuous improvement, audits. Developed Agile routing tree for China SDE team. Developed Agile routing tree for revised New Product Introduction Process.
L-3 Communications (limited term contract), Rolling Meadows, IL - 10/2007-12/2007 - (Electromagnetic & electromechanical fault indicators)
Corrective action, problem solving & continuous improvement. Wrote inspection & work instructions, etc.
Parkview Metal Products, Inc., Lake Zurich, IL - 08/2006-10/2007 (Metal Stampings & Assemblies)
Improved existing quality system. Corrective action, problem solving & continuous improvement. Wrote gauging & work instructions, PPAP submissions, etc, including FMEA with risk (RPN) assessment with preventive actions/controls. Achieved preferred customer PPAP status for one customer. Specifically requested as another customer’s Quality Engineer for corrective actions.
Tru-Val Tubing Co., Inc., Waterford, MI - 02/2003- 11/2005 - (Tubing Assemblies)
Managed staff of 7 technical & clerical personnel. Led Quality Department corrective actions & continuous improvement, new product launch quality initiatives, IMDS submissions. Wrote gauging/work instructions, PPAP including FMEA with risk (RPN) assessment with preventive actions. Assisted production scheduling.
Improved existing quality system. Managed Corrective Action Team. Eliminated backlog of NC complaints. Achieved 0 customer complaints for 11 months (from up to 800 per year for GM alone in 2001-2002 under previous management). Achieved improvement from lower 5% of GM’s supplier rating to upper 5%. Co-leader of ISO-14001 registration project. Achieved ISO-14001 registration. Maintained ISO/QS 9000 registration.
Independent Contractor, Waterford, MI - 02/2002-02/2003 (Short Term Contract Projects)
Wrote Quality Manual for Precision Die Cast – Result - Client gained a new contract.
Wrote Gauging Instructions for GM Flint South plant – Result – easier training of new personnel & fewer mistakes. Also created Work Instructions, PPAP’s, etc. for various clients (both non-automotive & automotive).
Conducted Process Control Audit for GM Flint South plant – Result – many discrepancies were cleared before the third party audit.
Future Die Cast & Engineering. Inc., Shelby Twp., MI - 10/1998- 01/2002 - (Die Casting)
Developed Quality Team & Quality system from scratch. Achieved QS-9000/ISO-9001 registration. Conducted NC investigations. Introduced & utilized QMS software. Wrote/maintained Quality Manual, procedures, work/inspection instructions. PPAP, including FMEA with risk (RPN) assessments and preventive actions. Improvement Actions, Audits, Reports. Brown & Sharpe CMM Programmer.
Thielenhaus Microfinish, Inc., Novi, MI - 04/1996- 10/1998 (Machine Tools - Microfinishing Machines) -
Metrology Quality Coordinator
Organized quality record system. Reduced project startup time & errors. Compiled Machine Run-off Submissions. Performed product measurements/inspections. Maintained instruments (inc. TalyRound, TalySurf and Zygo Interferometer) and calibration system.
Ocean Microwave Inc., Neptune, NJ - 05/1995-12/1995 (Printed Circuit Assemblies) -
Developed supplier quality. Supplier development & Corrective Action - Reduced one vendor’s reject rate from 25% to less than 2%. Redesigned vendor rating system & created vendor data base. Product inspections. Condensed & organized product inspection histories.
U.T.E., Inc., Asbury Park, NJ - 07/1986- 12/1994 - (Defense Contractor) -
Quality Technical Writer
Advanced from Receiving Inspector to QA Technical Writer. Wrote over 1100 inspection procedures in 8 months. Developed, wrote & maintained quality procedures & inspection instructions. Supervised staff of 3, publishing various quality documents, including quality manual.. Initiated corrective & improvement actions. Numerex CMM Programmer/Operator
Kessler-Ellis, Inc., Atlantic Highlands, NJ - 04/1984-07/1986 - (Counters, Timers, PLC Displays) -
Receiving, in-process, & final inspections, tests, troubleshooting &/or repairs of electro-mechanical counter & timer assemblies. Trained lower level personnel. Wrote test procedures.
Osbourne Computer, Inc., N. Brunswick, NJ - 08/1982-08/1983 - (Portable Computers) -
Engineering Quality Technician
Promoted from assembler to engineering technician in 6 months for problem solving initiatives. Reduced computer drive rejections to 0 from up to 50% due to assembly inconsistencies.
United States Air Force (Honorable Discharge) - 4 yrs - Transportation Specialist
AFFILIATIONS & CERTIFICATIONS ACHIEVED
ASQ Certified Supplier Quality Professional,
ASQ Certified Quality Auditor (Certification up for renewal), ASQ Certified Quality Inspector
Senior Member - American Society for Quality: Energy & Environmental, Automotive, Education, Measurement Quality, and Quality Management, Design & Construction divisions
ASQ Detroit Section Chair of Professional Development Committee – 6 yrs.
McHenry College Student – AAS -Mfg Mgt -Fast Track Program – Expected graduation Summer 2020
Electronics (Equipment Repair classes) – No Degree - Cleveland Institute of Technology, OH
Education classes – No Degree - Northern Virginia Community College, VA
Engineering classes – No Degree - Odessa Community College, TX