Sales Manager

Brenda Gross

** **** **** *****, *** Mexico ***** / 505-***-**** / **********@*****.***

Overview

Individual offering 11 years’ experience in sales in a retail setting. Specializes in jewelry, with a particular talent for building a solid customer base.

Education

HIGH SCHOOL DIPLOMA / CLASS OF 1980 / JEFFERSONVILLE HIGH SCHOOL / JEFFERSONVILLE, INDIANA

GEMOLOGICAL INSTUTUTE OF AMERICA / CERTIFICATE 1987 / SANTA MONICA, CALIFORNIA

JEFFERSON COMMUNITY COLLEGE / BUSINESS CLASSES 1992 / LOUISVILLE, KENTUCKY

Skills & Abilities

Mathematical aptitude

Cash handling accuracy

Written and oral communication skills

Organized

Customer and service-oriented

Listening skills

Flexible

Reliable and dependable

Work Experience

GIRLS CLOTHING ASSOCIATE / WALMART / JULY 2004 – AUGUST 2005 / TRUSSVILLE, ALABAMA

Reorganizing the sales floor to meet company demands. Stocked inventory when shipments were received.

OWNER/OPERATOR / 3RD STREET CLOTHING / MARCH 2001 – JUNE 2002 / GILLETTE WYOMING

Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory

when shipments were received.

PHOTOGRAPER / BETT’S PHOTOGRAPHY / MAY 1995 – JUNE 1997 / CHATTANOOGA, TENNESSEE

Conducted all photo shoots in a calm and professional demeaner. Explained price and sales package detail to customers. Defined image requirements and planned photographic events.

MANAGER / KAY JEWELERS / OCTOBER 1986 – AUGUST 1991 / EVANSVILLE, INDIANA

Generated monthly and annual sales reports. Monitored customers preferences to determined focus of sales efforts. Maintained friendly and professional customer interactions. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

ASSISTANT MANAGER / ZEMEN’S JEWELERS / MARCH 1985 – OCTOBER 1986 / LOUISVILLE, KENTUCKY

Received and processed cash and credit payments for in-store purchases. Opened and closed store, including counting cash, opening and closing cash register and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations.

SALES ASSOCIATE / GROSS DIAMONDS / MAY 1984 – MARCH 1985 / CLARKSVILLE, INDIANA

Shared product knowledge with customers while making personnel recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions.

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