Customer Service Sales
Resume:
Daisy Ruiz
Millbrae, CA 94030
***********@*****.***
Education:
Capuchino High School, San Bruno CA 94066
August 2010- May 2014
12th: IB Math Higher Level Course
11th & 12th: IB Spanish Higher Level Course
11th grade: IB Biology Higher Level Course
San Francisco State University, San Francisco CA 94132
August 2014- December 2018
Attended as a full-time student
Majoring in Criminal Justice Studies
Experience:
Swissport
Ramp Agent
Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies
Deliver passenger luggage to claim area and unload onto conveyor system
Load/unload wheelchairs and child strollers and deliver to designated location
Provide special handling of luggage/cargo as required/directed
Placement of chocks and cones around the aircraft
Drive and/or operate ground support equipment which may include baggage tugs, baggage carts, aircraft steps, belt loaders, aircraft ground power units, tow bars, container loaders,
Pacific Aviation
Air india
Icelandair
Interjet
XL Airways
Arrival Lead, Gate lead, Ramp Coordinator, Baggage Claim agent, top customer service experience
Peninsula Tennis Club
2015-2017
Server, accommodates club members with lunch
Restock locker rooms with towels etc.
Organize the patio tables and clubhouse
Helping during club events such as tournaments, parties and socials
Every Saturday and Sunday from 9-5pm.
Child Care
2008-present
Provide care for children from the Congregational Church of San Mateo
Families of the church who needed babysitting
Big 5 Sporting Goods
2014-2015
Sales Associate. Responsibilities of taking care of loaned money for cash register, fixing/EAS clothing, shipment days to tag clothing & closing duties such as cleaning register, checking the fitting room, mainly putting back clothes, helping in the shoe department finding sizes for customers
Community Service:
Congregational Church of San Mateo (CCSM) youth group Missionary Trip: Sunbright, Tennessee, 2012
Peace Village Volunteer Work in San Mateo (Worked for a summer camp program focused on reduction of violence)
Volunteering for the Justice and Diversity Center by interpreting the spanish language to spanish speaking families, working closely with attorneys to handle communication issues in all types of court cases (Currently)
SFSU Legal Resource Intern
SFPCI Naturalization workshop; helping various people fill out paperwork in order to be accepted into naturalization.
Special Talents:
Proficient with Microsoft Word, Excel and Powerpoint
Bilingual (Spanish)
Played Viola for 7 years
Interested in Juvenile Justice system
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