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Customer Service Sales

San Jose, CA
June 26, 2019

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Daisy Ruiz

*** ** ****** **** ***. *

Millbrae, CA 94030



Capuchino High School, San Bruno CA 94066

August 2010- May 2014

12th: IB Math Higher Level Course

11th & 12th: IB Spanish Higher Level Course

11th grade: IB Biology Higher Level Course

San Francisco State University, San Francisco CA 94132

August 2014- December 2018

Attended as a full-time student

Majoring in Criminal Justice Studies



Ramp Agent

Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies

Deliver passenger luggage to claim area and unload onto conveyor system

Load/unload wheelchairs and child strollers and deliver to designated location

Provide special handling of luggage/cargo as required/directed

Placement of chocks and cones around the aircraft

Drive and/or operate ground support equipment which may include baggage tugs, baggage carts, aircraft steps, belt loaders, aircraft ground power units, tow bars, container loaders,

Pacific Aviation

Air india



XL Airways

Arrival Lead, Gate lead, Ramp Coordinator, Baggage Claim agent, top customer service experience

Peninsula Tennis Club


Server, accommodates club members with lunch

Restock locker rooms with towels etc.

Organize the patio tables and clubhouse

Helping during club events such as tournaments, parties and socials

Every Saturday and Sunday from 9-5pm.

Child Care


Provide care for children from the Congregational Church of San Mateo

Families of the church who needed babysitting

Big 5 Sporting Goods


Sales Associate. Responsibilities of taking care of loaned money for cash register, fixing/EAS clothing, shipment days to tag clothing & closing duties such as cleaning register, checking the fitting room, mainly putting back clothes, helping in the shoe department finding sizes for customers

Community Service:

Congregational Church of San Mateo (CCSM) youth group Missionary Trip: Sunbright, Tennessee, 2012

Peace Village Volunteer Work in San Mateo (Worked for a summer camp program focused on reduction of violence)

Volunteering for the Justice and Diversity Center by interpreting the spanish language to spanish speaking families, working closely with attorneys to handle communication issues in all types of court cases (Currently)

SFSU Legal Resource Intern

SFPCI Naturalization workshop; helping various people fill out paperwork in order to be accepted into naturalization.

Special Talents:

Proficient with Microsoft Word, Excel and Powerpoint

Bilingual (Spanish)

Played Viola for 7 years

Interested in Juvenile Justice system

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