At/Po-Odagaon, Dist-Nayagarh (Odisha)
Seeking a challenging position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base.
+2 Science from Raghunath Samabaya Mahabidyalaya, Odagaon.
10th from Raghunath Bidyapitha. Odagaon.
COMPLETDED : Diploma in computer Hardware and Networking engineering, Under Center for Electronics Design & Technology of India (CEDTI), New Delhi at NHIC: Bhubaneswar.
-E-Mail Client Configuration & Support ( Microsoft Outlook, Outlook express & Windows Mail )
-Windows 7/8/10,Vista and XP professional Client Operating Systems.
-Assembling, Hardware upgradation trobuleshooting.
-Windows Maintaince, dual booting, upgrade & update windows.
-Disk Management, partitions
-Printer & scanner Installation & trobuleshooting.
-Trobuleshooting Hadware & OS
-TCP/IP Configuration, Internet Mainteannce.
-Cabling, patching & Lan configuration.
-Sql server installation & it’s backup & restore.
-Knowledge over Local Area Networking like Internet sharing, File & Print sharing.
-Installation & Configuration of different types of antivirus program.
-Operating System Installation of Windows XP/VISTA and Windows 7.
-Imaging PCs, Workstation and Laptop using Symantec Ghost & Acronics tool.
-Well experienced in corporate desktop support environment.
Hardware & Networking engineer in 'Qserves’(Reputed computer farm),
Bhubaneswar, (Jan 2008 – July 2009).
Responsibilities :-Hands on experience of Desktop issues with hardware and OS related problems.
-Diagnosing and troubleshooting Laptop and desktop issues.
-Hardware installation, testing, cleaning, troubleshooting, repair and maintenance.
Zonnal Technical Assistant In Spandana Sphoorthy Financial limited from (03 Sept 2009 to 31 july 2017) more than 7 year’s.
Job Description :
I am Support Hardware, Software & Networking Maintenance of 20 no of
-Different types of software package installation & configuration as related to
-Provided functional and technical support, troubleshooting & diagnosing
Hardware and software problems, including desktop, laptop, LAN, and remote systems.
-Operating System Installation of Windows XP/VISTA,Windows 7/8/10.
-MS Outlook, Outlook Expresses/Windows mail configurations and support.
-Maintenance, Troubleshooting of Desktop Pc’s, Laptops.
-Explains the exact cause of problem and provided solutions to it.
-Conduct Monthly review meeting with Operation team on Breakdown Calls, ensuring prompt closure of pending issues at sites.
-Ensuring Prompt communication to all users in case of any Major failure or breakdown.
-Log, track & summarize all support calls attended by support team for weekly and monthly review meets with Leadership team and corporate IT Manager.
-Track and Monitor Hardware/Software assets and generate the periodical reports for owning company’s & Leadership Team review.
-Hands on experience in setup & maintenance of IT infrastructure, negotiating with Hardware vendor on pricing, handling the Software and Hardware Asset management as per regulatory compliances.
-To do the quality testing of the new Pc's & the new spare parts which are coming in the Office as well as to check the faulty material or parts which is send by the site engineers
-To maintain the quality report of the material, which is being tested? And the daily log report of faulty & good material.
Currently I am working as System support Engineer through Portal Infotech in Panchayat Raj Department, E-Governance Section Odisha Secretariat.
Job Description :
-Install, upgrade, support and troubleshoot XP, Windows 7, windows 10, Microsoft office products and any other authorized desktop applications
-Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
-Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
-Walk customers through installing applications and computer peripherals
-Ask targeted questions to diagnose problems
-Guide users with simple, step-by-step instructions
-Conduct remote troubleshooting
-Test alternative pathways until the resolution of an issue
-Customize desktop applications to meet user needs
-Record technical issues and solutions.
-Follow up with clients to ensure their systems are functional
-Supervising the administration of systems related network to ensure availability of services to authorized users.
-Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications.
Permanent.Address : Ramakrushna Sahoo
Dist –Nayagarh, (Odisha)
1. Father’s Name : Kishore Chandra Sahoo
2 Date of Birth : 7th July 1986
3 Nationality : Indian
4 Religion : Hindhu
5 Sex : Male
6 Marital Status Married
7 Hobbies : Reading News paper & Books
8 Communication: English, Hindi & Oriya.
DECLARATION : I here by declare that the above information furnished is True to the best of my knowledge.