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Human Resources Manager

Porter Ranch, CA
June 22, 2019

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A.Iris Tirakyan

Los Angeles, CA ***** 818-***-****

Director of Finance and Human Resources

Accomplished professional with over 25 years of success in operations, finance, team building, and human resources.

Results focused leader with expertise in startups, accounting, recruitment, training, human resources, operations, new business development, and process improvements. Strong skills in collaboration, coordination, budget management, time management, and problem resolution. Exceptional written and verbal communicator, fluent in English, Armenian, and Russian.

Operations Management

Leadership and Training

Benefits Administration

Human Resources

Accounting & Bookkeeping

Regulatory Compliance

Budget Management

Relationship Building

Team Building

Business Development

Process Improvement

Profitability and Productivity


Jason Emer, MD, Beverly Hills, CA September 2016 – July 2018

Corporate Manager and Director of Human Resources

Ensured full compliance with all regulations, developed standard operating procedures and policies. Directed the accounting and human resources department, developing new processes for streamlining financials and improving staff retention and satisfaction.

Established and launched the medical practice in collaboration with Dr. Emer; recruited staff, trained employees, setup systems, determine policies, and obtained appropriate business licenses.

Created an intricate chart of accounts for thorough and detail record keeping and accurate reporting, integrating our accounting software with Salesforce to streamline certain processes

Grew annual revenues by 24% with development of new accounts receivable system.

Reconstructed and centralized all financial records through QuickBooks Online bookkeeping software, enhancing ledger accuracy by implementing effective and contemporary bookkeeping techniques

Lowered time theft with development of new time tracking shift scheduling system.

Developed company Employee Handbook that mitigated legal risk and ensured consistent and fair disciplinary processes while implementing effective HR policies to guarantee all practices adhere with labor and employment regulations.

Oversaw all financial transactions, analyzed cost control, identified trends, and provided timely and thorough financial information that supports corporate goals and objectives

Assisted in the recruiting, onboarding, training and team integration process for new hires, as well as following up on disciplinary actions and dismissal of employees

Processed and recorded payroll, commissions, vacation, employer contributions and sick leave hours as well as benefits administration

Designed employee compensation and benefits packages to attract top tier talent meanwhile retaining and motivating existing workforce with performance-based bonuses.

TAG Enterprises, Los Angeles, CA March 2010 – August 2016

Office Manager and Director of Human Resources

Recruited to assist in office operations, financial and accounting oversight as well as human resources. Developed and established policies and procedures, onboarded and trained new hires, placing emphasis on team building and assimilation of new hires into the company.

Reduced labor costs by 12% with automating key business processes.

Created all standard operating processes and employee guidebook.

Coordinated and created employee training program.

Ensured accurate and up-to-date profit and loss, balance sheet and other general ledger reports.

Designed and maintained the database of vendors, customers, and inventory.

Initiated effective system for processing Vehicle Registrations with DMV, ensuring smooth and timely transfer of liability avoiding unnecessary fees and penalties.

Established successful documenting system for upcoming audits resulting in a 100% success rate during every audit.

Improved the flow of purchases, inspections, and deliveries of vehicles from local and nationwide auctions and dealerships.

Processed and recorded payroll, commissions, vacation, employer contributions and sick leave hours as well as benefits administration.

Oversaw daily financial transactions and collections.

Processed and recorded monthly and quarterly sales tax.

Robertson Honda Inc., Los Angeles, CA June 1990 – September 2014

Collections Manager and Assistant Finance Director

Conducted analysis to address aging Accounts Receivables, which led to the creation of an in-house collections department.

Successfully developed and controlled the process of filing and executing the Small Claims Cases and Judgments.

Worked closely with sales and finance departments to optimize payment process, ensuring optimal cash flow, efficient financial transactions and superior customer satisfaction.

Prepared routine legal correspondence and memorandum for company attorney.

Established communication guidelines with customers for collection purposes.

Monitored multiple databases to keep track of accounts receivables and collections while reconciling and maintaining multiple accounts and general ledger schedules with utmost accuracy.

Provided training for multiple clerical positions in the back office.

Reviewed and provided professional input on the adequacy of documents and took necessary steps to cure any deficiency.

Prepared monthly, quarterly and yearly correspondences, accounting, and financial document for analysis.

Full-Charge Bookkeeper

Successfully moved up the career ladder within the dealership, covering a variety of positions in the accounting office, including A/P, A/R, HR, Deal Packaging and Processing, Title Clerk.

Processed accounts payable and receivable.

Reconciled and maintained multiple bank accounts and general ledger schedules with utmost accuracy.

Organized and processed cash receipts, vendor invoices, Reviewed and provided professional input on the adequacy of documents and took necessary steps to cure any deficiency.

Prepared annual 1099s.

Documented and managed all flooring accounts.

Processed payroll, responsible for payroll taxes, quarterly returns and issuing W-2s.

Packaged, processed and posted sale deals for funding.

Managed reimbursable expenses and billed clients.

Prepared all tax, title documents, and payoff checks for new vehicles/trade-ins.

Processed daily deposits and sale summaries.

Registered extended service policy contract and warranties. Maintained the schedules and processed payments.

Registered vehicles in a timely and organized manner to complete the sales process.


University of Southern California (USC), Los Angeles, CA

Mathematics and Computer Science

Los Angeles Valley College, Los Angeles, CA

Mathematics and Computer Science – Transfer

State University of Armenia, Yerevan, Armenia

Bachelor of Sciences (BS): Computer Science and Mathematics

No. 161 School, Yerevan, Armenia

GED High School Diploma

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