Data Entry Administrative Assistant
Resume:
JOHN R YOUENS
** ****** **** ******* ****, Virginia 23606
**********@*****.***
SKILLS
Data entry professional
Document processing experience
Proprietary software utilization
Comfortable working on PC
Typing skills, WPM 45+
Proficient with MS Office
Prior mortgage document experience
Account maintenance
RECENT EXPERIENCE
GOLDTBELT C6 (ON ASSIGNMENT TO PERATON)
TCC Operator
March 2019 – June 2019 (Contract Assignment)
Reviewed, processed, and documented data and reports relating to the operational status of Tethered Aerostat Radar Systems under the auspices of the U.S. Customs and Border Patrol Agency. Answered calls from sites and logged all pertinent data for record keeping.
AEROTEK (ON ASSIGNMENT TO FULTON MORTGAGE COMPANY)
Post Closer
February 2018 – August 2018
Reviewed and completed quality assurance on mortgage documents (post -closing) to ensure accuracy and completeness. Documented any issues and escalated for review by senior representatives.
MODIS (ON ASSIGNMENT TO US BANK)
Research clerk
July 2016 - September 2017 (Temporary Assignment)
Reviewed, researched, processed, and shipped mortgage documents from client to the new investor.
Completed miscellaneous research and filing tasks regarding client mortgage documents.
KELLY SERVICES (ON ASSIGNMENT TO RAYMOND JAMES FINANCIAL)
Client Services Representative
January 2016 to May 2016 (Temporary Assignment)
Reviewed and processed client account documents
Processed new accounts
Completed account updates as needed
Performed any needed data entry and account maintenance
MCCALL FIELD SERVICES, INC
Manager
September 2009 to July 2015
Real Estate/Property Management
Managed data resources from field representatives and clients using proprietary systems and software
Cost estimator software (XACTWARE)
Property preservation
Worked with banks managing foreclosure properties
OTHER EXPERIENCE
KELLY SERVICES (ON ASSIGNMENT TO CERIDIAN)
Client Services Representative
Provided financial services
Account maintenance
Data entry duties
Assisted human resources representatives regarding company and individual COBRA benefits accounts
Call center environment
SOFT COMPUTER
Administrative Assistant
Computer Software Associate
Clerical and office duties as needed
Answered phones/inbound calls
Worked under director of education and marketing department
MORTGAGE CONTRACTING SERVICES
Asset Preservation Coordinator
Real Estate/Property Management
Worked with client banks on managing foreclosed properties
Processed work orders and documents sent out by contractors
Documented information in client database
Processing invoices
Managed data resources for property preservation between client bank and field service personnel
Processed financial data utilizing client database systems
USAA INSURANCE
Member Service Representative
Insurance Associate
Call center environment with renters and automobile insurance
Updating policy changes and account information
Assisted members with underwriting, issuing, and processing automobile and renters' insurance policies
PAYMENTECH
Technical Help Desk Associate
Financial Services professional
Assisted merchants and credit card sales representatives with technical support, transaction
verification and deposit issues regarding credit card terminals
T. ROWE PRICE
Retail Investment Services Associate
Financial Services professional
Assisted client representatives and shareholders with financial data
Processed financial transactions on shareholder accounts
EDUCATION
Bachelor of Arts, Film Studies
Bard College
Annandale-on-Hudson, NY
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