Customer Service Food, Logistics and Warehouse Administration

Daniel Genaro Sevilla

* ******** ****** ****** ****** Subd., Isabang,

Lucena City, Quezon, CALABARZON,

Philippines +639********* -

*******************@*****.***

Skype~ live:7e9b35ceb7e4a6eb (daniel genaro sevilla) Fb~ facebook.com/danielgenaro.sevilla

Looking forward to broaden and continue my 11 years work experience in a corporate setting. Share my ability to lead and inspire others to be more effective for further section or department successful performance.

EXPERIENCE

FEBRUARY 2019 – APRIL 2019

TRAINEE ESL TUTOR. ACADSOC

•Teach English as Secondary Language to foreign student online.

•Make them more familiar and knowledgeable of the language by improving their comprehension, vocabulary and correct grammatical sentence composition. APRIL 2005 – TO DATE

OWNER, BLACK & GOLD FAST FOOD

• Maintains dining and kitchen staff by orienting and training employees; maintaining a safe and secure and sanitized work environment

• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

• Provides supplies by identifying needs for dining, kitchen and food and beverage service; establishing policies, procedures, and work schedules.

• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.

• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.

• Improves program and service quality by updating procedures; evaluating system results.

• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs.

• Maintains professional and technical knowledge by bench marking professional standards.

• Contributes to team effort by accomplishing related results as needed.

•Overall supervision and monitoring of daily operation.

•Oversight kitchen and marketing function. Prepares costing and sale projection on a specific 2

event or function.

•Keep track of daily sales and operational expenses and projection of future customer demand and operational improvements.

MARCH 2003 – MARCH 2005

MANAGER, SABINA KITCHEN

•Overall supervision and monitoring of daily operation. Oversight kitchen and marketing function.

•Checks efficiency and staff activity which relates to customer service needs.

•Ask feed backs from customers to further the improvements of the menu and other changes in operational set ups deemed necessary.

•Prepares costing and sale projection on a specific event or function.

•Keep track of daily sales and operational expenses and projection of future customer demand. FEBRUARY 2002 – FEBRUARY 2003

WAREHOUSEMAN, STENIEL CAVITE PACKAGING CORP.

•Overall supervision of monitoring of real time status and location of finished goods that assist the Customer Service Department schedule of deliveries.

•Form part in checking of accuracy of deliveries its documents requirements, quality and quantity.

•Keep track of status of Production output for reports update to CS Customer Service Dept need and Shipping schedule of deliveries.

• Was able to set up Satellite Warehouse in the City of Calamba that caters the urgent requirements of KANE Phils. A Japanese Packaging Corp. based in a nearby location.

•Form part to the improvement of the Production Online Program by providing inputs and data for more effective and reliable information of Shipping Department. SEPTEMBER 1995 – FEBRUARY 2002

TOOLS AND EQUIPMENT OFFICER, PHILNET ERICSSON

•Overall supervision of issuances, recording, maintenance of tools and equipment that supports the Operations Department and Motorpool Department.

•Overall assumption of control and supervision of 3 Major Project Tools (Operation & Motorpool) of PLDT, DIGITEL and SMART Projects.

•Was able to set up more efficient and traceable records by upgrading documents form, computer records by excel and manual files.

•Primary participation in Philnet Ericsson Auction event in Singapore, was there June of 2010 at Pasir Panjang Port Area.

MARCH 1993– SEPTEMBER 1995

BILLING OFFICER, UMACOR~EL JOVIR REDECOR

•Preparation of Semi~monthly billing to clients of PSVSIA Inc.,GVM SPDA Inc., and ASDA Inc., Security Agency.

•Keep complete files of billing invoices.

•Keep track of updated contracts based on General Orders of clients for billing purposes.

•Assist in attending to clients and guards complaints and posted guards.

•Assist the classification of the security guards hour of duties for payroll computation.

•Took part on the computerization of Billing Dept. by providing data and guide to the Programmers.

3

SEPTEMBER 1992-FEBRUARY 1993

PAYROLL CLERK,UMACOR~EL JOVIR REDECOR

•Posting semi~ monthly payroll deduction to all posted guards and PGA Employee based on produced payroll sheet.

•Maintaining individual deduction card of all guards both active and inactive.

•Processing Emergency Cash Advance Fund (ECAF) to all qualified posted guards.

•Assist in preparation of report for Income Tax Withheld for annual ITR to BIR.

•Any duties that the payroll supervisor may require.

•Promoted as Billing Officer in just 5 months.

MARCH 1992

BSBA ACCOUNTING, MANUEL S. ENVERGA UNIVERSITY FOUNDATION

•Member The Honor Society of the Lambda Kappa Phi.

•President Chamber Winds (MSEUF BAND)

•University Scholar

•Member JPIA

EXAMINATION PASSED\ CERTIFICATE

Civil Service Professional Exam: 83.41%

Civil Service Sub Professional Exam: 81.13%

Forklift Safety Operations Workshop

SKILLS

English Language Proficiency both in Writing

and Speaking

Computer literacy on Words, Excel and Outlook

Leadership ability

Result oriented person

Organized and also a team player

Driving and Forklift operation

4

ACTIVITIES

With a long range of diverse experience in Administration, Payroll and Billing, Logistics, Inventory Management, Warehousing function that goes along with global standard of ISO certification, and more than a decade in Food Service Business management experience I believe that I am suitable and competent for the position. And by this experience assumption of responsibility comes natural to me. Currently I am engaged and running a family business and undergoing training as an ESL Tutor. I believe that I can continue and make use of my various exposure and work experienced in a company setting. I would like to share my knowledge and explore more for additional learning achievement. I love challenges and make positive results out of it. Singing and Food preparation is my way of releasing stress. I can handle pressure with maximum productive result possible asserted and proven by the effectiveness of my duties and function. I can easily work with other and able to keep a sound and productive environment as a team leader. With the growing demand for corporate supervisors and managers, I can consider my ability and experience to cope up and match along with the requirements of the job.

PERSONAL REFERENCE

Reymon L. Buan Warehouse/Laydown Supervisor

Project Field Procurement Dept.

Alba Potline 6 Project Laydown Area

International Bechtel Co. Ltd. (Bahrain Branch)

E: ******@*******.***

Landline: +973-********

Mobile No: +973-****-****

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