Manager Training
Resume:
CURRICULUM VITAE OF
MSIBI LINDIWE VERONICA
PERSONAL DETAILS
Physical Address: NO: 2462 Langalibalele Road
Mpophomeni Township. Howick
Email Address: ************.****@*****.***
Contact No: 079-***-****/ 071-***-****
Gender: Female
ID No: 830***-***-****
Nationality: South African
Marital Status: Single
Dependents: 02
Criminal Offence: None
Health: Good
Home Language: IsiZulu
Other Language: English IsiXhosa
EDUCATIONAL BACKGROUND
High School: Mqedandaba High School
Certificate: Senior Certificate (Grade 12)
OTHER QUALIFICATION
Name of institution: Sherpert Training College
Qualification: Hospitality & Tourism
Name of institution: UKhahlamba Training
Qualification: Computer Literacy
Name of institution: THETHA
Qualification: Certificate of Skills
COMPUTER SKILLS
Ms Word,Ms Excel, Ms Outlook, Ms PowerPoint, Emails & Internet
WORK EXPERIENCE
Administration / Reception Howick Falls Hotel: 2016 –Currently:
Administrative
Operating Switchboard
Make sure reservations made are charged correctly
Follow up on unpaid bookings
Sent monthly reports to the Director
Compile monthly statistics
Doing reception on daily basis
Stock control
Receptionist/ Reservationist Howick Falls Hotel: 2014-2016
Administrative
Operating Switchboard
Telephonic, Email and Internet Reservations
Handling daily correspondence
Respond to emails and make sure that all messages are collected
Filling
Typing
Invoicing on Host, Hot Soft & Night Bridge
Cashing up of daily takings
Do reservations through Host and Hot Soft System & Night Bridge
Compile monthly statistics
Guest Relations-Checking in and Checking Out of the Guests
Sandford Park Country Hotel 2004-2013
Receptionist/ Reservationist 2010-2013
Waitress 2007-2009
Clean and wipe the tables
Set the tables
Fill sugar bowls, salt and peppers cellars
Lay the tables
Put the correct menu
Stock control
Check the Buffer
Ensure all guest have got tables
Ensure all guests have been served
Micros support system
REFERENCES
Beverley Keal Billy Dubler
General Manager General Manager
Howick Falls Hotel Sandford Park Hotel
Professional Strengths
Attention to detail
People’s person
Work well under pressure
Always on time
Deadline driven
Always willing to learn
Work well and accuracy independently
Working and interaction with other people, team work, and learning new things is what keeps me stimulated and engaged. I am organized and committed to my work. My experience as a receptionist / reservationist & Administrator has taught me to work successfully and independently to ensure the interest of the company .In addition, I am quick to learn and have developed a good problem solving skills.
Contact this candidate