CURRICULUM VITAE OF

MSIBI LINDIWE VERONICA

PERSONAL DETAILS

Physical Address: NO: 2462 Langalibalele Road

Mpophomeni Township. Howick

Email Address: ac9nqg@r.postjobfree.com

Contact No: 079-***-****/ 071-***-****

Gender: Female

ID No: 830***-***-****

Nationality: South African

Marital Status: Single

Dependents: 02

Criminal Offence: None

Health: Good

Home Language: IsiZulu

Other Language: English IsiXhosa

EDUCATIONAL BACKGROUND

High School: Mqedandaba High School

Certificate: Senior Certificate (Grade 12)

OTHER QUALIFICATION

Name of institution: Sherpert Training College

Qualification: Hospitality & Tourism

Name of institution: UKhahlamba Training

Qualification: Computer Literacy

Name of institution: THETHA

Qualification: Certificate of Skills

COMPUTER SKILLS

Ms Word,Ms Excel, Ms Outlook, Ms PowerPoint, Emails & Internet

WORK EXPERIENCE

Administration / Reception Howick Falls Hotel: 2016 –Currently:

Administrative

Operating Switchboard

Make sure reservations made are charged correctly

Follow up on unpaid bookings

Sent monthly reports to the Director

Compile monthly statistics

Doing reception on daily basis

Stock control

Receptionist/ Reservationist Howick Falls Hotel: 2014-2016

Administrative

Operating Switchboard

Telephonic, Email and Internet Reservations

Handling daily correspondence

Respond to emails and make sure that all messages are collected

Filling

Typing

Invoicing on Host, Hot Soft & Night Bridge

Cashing up of daily takings

Do reservations through Host and Hot Soft System & Night Bridge

Compile monthly statistics

Guest Relations-Checking in and Checking Out of the Guests

Sandford Park Country Hotel 2004-2013

Receptionist/ Reservationist 2010-2013

Waitress 2007-2009

Clean and wipe the tables

Set the tables

Fill sugar bowls, salt and peppers cellars

Lay the tables

Put the correct menu

Stock control

Check the Buffer

Ensure all guest have got tables

Ensure all guests have been served

Micros support system

REFERENCES

Beverley Keal Billy Dubler

General Manager General Manager

Howick Falls Hotel Sandford Park Hotel

033-***-**** 036-***-****

076-***-****

Professional Strengths

Attention to detail

People’s person

Work well under pressure

Always on time

Deadline driven

Always willing to learn

Work well and accuracy independently

Working and interaction with other people, team work, and learning new things is what keeps me stimulated and engaged. I am organized and committed to my work. My experience as a receptionist / reservationist & Administrator has taught me to work successfully and independently to ensure the interest of the company .In addition, I am quick to learn and have developed a good problem solving skills.

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