Elamin A. Awad
Montreal QC H1X 1J4
****-**** ***** ********** ** Science and Technology, Khartoum
Diploma in Public Relations and Media
1996-1997 Institute of Computer Technology, Khartoum
Diploma in Word Processing and Design
1997-1998 University of Juba, Khartoum, Sudan
Diploma in Automated Information System
Nov 15- 2004 International Institute of New Jersey
Introduction to Interpreting in a Mental Health Environment
May 16- 2013 New York City College of Technology of The
City University of New York
Computer Repair / A+ Certification Test Preparation
1998-2000 Sudanese Inmate Care Organization, Khartoum.
Managed computer department. Supervised assistant technician. Maintained all computer hardware and software at headquarters and 2 branch offices. Supported database for prison population at 8 locations. Designed and printed flyers, manuals, brochures
1998-2001 Elmadar Computer Technology Center, Khartoum
Maintained computer equipment for 5 labs, consisting of 45 PCs.
Taught classes in Introduction to Operations, Windows 95-98 and Microsoft Word. Provided computer services and equipment to retail customers.
2004-2010 SallaumLines:- S.A.L(offshore) For Shipping, NJ /USA
Managed computer section. Supported database for company shipping, cars, containers, etc
2010-2014 Medina Networks Inc. Computer Support Tech/ Product & Service: Bronx NY.
We work on New York Tristate area. My mission as an IT tech is to maintain and provide remote and onsite support for customer inquiries via inbound phone calls and e-mails. Troubleshoot client's PC's both hardware and software Setup, troubleshoot, and repair Microsoft Office related products, Setup, troubleshoot, and repair local and network printers, New builds, Install hardware upgrades, and test both Servers and PC's, Installation or repair of PC operating system, Clean and removal of viruses. Work on and off as needed.
2014-2016 The Metropolitan Companies Inc & Interface Computer Communications, Inc.(ICC) NYC, NJ.
We help with installations, integration, and asset management and setup equipment quickly while minimizing disruption with all NYC DOE, New York City Department of Education. Our Daily mission setup, change, install, repair and troubleshoot school’s PC’s both hardware & software.
2016-2017 YMCA MONTREAL CANADA
Volunteer at YMCA- PRIDA (Regional program for the reception and integration of asylum seekers)
MS Dos 6.22, MS windows 3.11/95/98/EX/7/8 OS, MS Access, Fox Pro, office, Excel, Word, Powerpoint, typing speed, software and hardware installation, Buying and sales Computers & Public Relations.
References: On request