NICHOLSON (NICK) WARMAN, PMP, CSM
Durham NC
LinkedIn: nickwarman email: ****.******@*****.***
Global Program and Project Manager
Program Manager for infrastructure, HRMS and data governance programs: global hardware sales market share grown from under 40% to over 70% (including one financial sector customer’s US$8 million purchases quarterly); Statistician-of-Record (director level) with the Government of Canada (Cdn Fed Govt)
Multi-organization relationship management – cooperative ventures, inter-agency conflict resolution, mutual research contracts, small local to multi-million-dollar international contracts, pre-Sales support, building consensus to establish collegial and transformative environments for mutual success
Data Architect / Project Manager in the financial and service sectors - in one global project cutting the operating costs by 66% - at AIG/United Guaranty Corp., Ally Bank, RBC Bank (USA), Decision Consultants Inc and Canadian Federal Government – included data/information governance
Project Manager for a functionality refresh of a suite of successful commercial software products in the HR/Litigation market sectors and financial sector institutions, and global business intelligence
Data Analysis Consultant/Manager – at Peoplefluent, UNC Greensboro (workshop development/delivery), Decision Consultants Inc, Canadian Federal Government
Data Quality/Data Lineage/Data Management – part of work at Wells Fargo, AIG/UGC, Hewlett Packard, Ally Bank, RBC Bank (USA), Peoplefluent, UNC Greensboro, Decision Consultants and Canadian Federal Government
Software Release Train Manager responsible for a reduction in Total Cost of Ownership (TCO) with initial savings of 30% and if fully implemented, an additional 30% - at Decision Consultants Inc, UNC Greensboro
CERTIFICATION and EDUCATION
Project Management Professional (PMP) certification (2008-2020)
Certified ScrumMaster (CSM) certification (2018-2020)
MBA, University of Ottawa, with a specialization in Public Policy and Strategic Management
B Sc (Computer Science), University of New Brunswick - Fredericton
B Sc (Biology), University of Prince Edward Island, also known as Pre-Med or Lab Sciences
WORK Experience
PEARSON EDUCATION, INC via The Select Group, Raleigh/Durham, NC November 2018 – January 2019
PROJECT MANAGER, Finance PMO
Technologies: GSuite (Docs, Sheets, Slides, Gmail), SmartSheet, Microsoft Teams
Write the Project Charter then prepare a Baseline Schedule for an update to the global MDM systems and a data conversion move from one regional system (being decommissioned) to the Global Business Intelligence/Enterprise Data Warehouse (Jira, AWS and Google BigQuery), using globally distributed developers for a multi-year project
Lead daily agile stand-up session with project team leads, and focus meetings with various team members to keep the project on track and to monitor the “health” of the team
Team Leads covered Business Analysis, Data Modeling, Quality Assurance, Data Quality, Architecture, Development, Provisioning, Reporting/Analytics + Waterfall + agile + Data Conversion + cloud
KELLOGG’s via TEKsystems, Raleigh/Durham, NC June 2018 – July 2018
PROJECT MANAGER
Technologies: MS Office (Excel, PowerPoint, SharePoint, Word), MS Project, PlanView
Integrate financial, procurement and project milestones
Lead workstream and program meetings (agile stand up, status, and executive briefing)
WELLS FARGO BANK, N.A. via Insight Global, Charlotte, NC August 2016 – March 2018
BUSINESS ANALYST FOR TRACEABILITY (Business Systems Consultant 6)
Technologies: SQL Server, SSIS, SQL Server Management Studio, SAS, MS Office (Access, Excel, PowerPoint, SharePoint, Visio, Word), Tableau (data store only), ab initio, Collibra
Traced the critical business elements (CBE) and their associated data flow(s) from those reports back to their respective Systems of Origin (SOO), across the various Systems of Record (SOR) and Provisioning Points (PP) of the Wells Fargo’s Lines of Business; canvassed and secured agreement with System Owners and Data Owners (and their respective staff) on data flows and narratives, process flows and narratives, risk and control inventories, findings and issues logs, and data mappings, for the transformational Data Management for all risk and regulatory reports (vis. BCBS 239)
Architected an initial database and ETL data flows to produce the Report Centric Score Card in Tableau; this Score Card will be shared quarterly with the regulators and senior management, so that they would know the risks and exposures and general state of each corporate risk and regulatory report
Contributor for several Fit-for-Purpose (FFP) Assessment Reports; provided the Quality Review of several completed risk and regulatory report (non-SEC reports) assessments, such as FR Y-14M (three schedules only), Interest Rate Risk and FFIEC 102, and was the Assessment Lead (project manager) for the FR Y-14M report (schedule D.1), working with System Owners, Data Owners, Report Owners and their associated staff +Data Quality +Data Conversion +Data Analysis +business systems analysis + Risk Reporting + Regulatory Reporting
AIG / UNITED GUARANTY CORP via N-Tier Solutions, Greensboro, NC July 2015 – June 2016
PROGRAM MANAGER, DATA MANAGEMENT MATURITY and DATA GOVERNANCE
Technologies: DB2, Oracle, SAS, MS Office (Excel, PowerPoint, SharePoint, Visio, Word), Collibra/Archer, DataStage/QualityStage, Information Analyzer, SDLC (Waterfall, agile) rewrite, IBM Z, iSeries
Create and maintain DMM Compliance and project plans for the various work streams to implement Data Governance + DMM Compliance + business analysis + SDLC (Waterfall, agile)
Reported the Data Management Maturity (DMM) program progress to the Enterprise DMM program, along with the state of all associated projects under the DMM program umbrella + Data Quality +Data Conversion
Provide Secretariat services (charter, orientation, minutes, agendas, mailing lists) for the Data Governance Council and the Standards/Quality/Visualization Working Groups
Plan Business Glossary updates and enumeration of associated data lineage documentation + BCBS 239
KNOWLEDGENT INC March 2015 – May 2015
INFORMATIONIST
Technologies: MS Office (Excel, PowerPoint, SharePoint, Word)
Developed Analysis and Visualization assets as the RAV Assets Lead and started process improvements for the evolving organization going forward + data visualization
Functioned as an Analyst on a short-term Strategic Assessment project for a hospital data governance and analytics program
Drafted White Papers, Use Cases, marketing and sales collateral, and Case Studies for group review and publication
HEWLETT PACKARD at SAS Institute, Cary NC February 2012 – October 2014
TECHNICAL ALLIANCE MANAGER to SAS and Cloudera, and
PROGRAM MANAGER for both HP Converged Infrastructure for SAS High-Performance and Visual Analytics (HP CI for SAS HPVA) and HP CSS BU Reference Architecture Management
Technologies: SAS, SAS Visual Analytics, Vertica, MS Office (Excel, PowerPoint, Visio, Word), software development and QC processes, Red Hat Enterprise Linux, Offering Management, Hadoop, Java
Managed jointly the global relationship between HP and its partners SAS and/or Cloudera, including:
i) conducting benchmarking studies, ii) assist pre-sales of Cloudera and SAS for HP or partners, iii) created/published hardware solution recommendations globally, iv) escalated/monitored support issues, v) tracked sales pursuits globally and vi) introduced partner and HP pre-Sales teams for joint pursuits, vii) initiated/presented in joint webinars and/or live presentations, and viii) configurations discussed or installed ranged from 1 to 256 servers plus all necessary infrastructure
Created a “flexible” Reference Architecture (RA) program in support of SAS in-memory analytical solutions (SAS VA and SAS H-PA) and the SAS/Intel Business Analytics Modernization Analysis (BAMA) initiatives for HP; these transformational efforts moved HP’s SAS-driven market share from under 40% to over 70%, based on unofficial data + Data Conversion + Data Governance + Data Management + Data Inventory + Data Lineage + Data Quality + business analysis
Provided Program Management services for HP’s Converged Systems and Solutions Reference Architectures teams, in conjunction with HP’s Storage Division management, per global project + benchmarks
ALLY BANK via TTI of USA, Charlotte NC August 2011 – January 2012
PROJECT MANAGER, BASEL COMPLIANCE
Technologies: REVELEUS (OFSAA), OBIEE, Oracle, MS Office (Excel, PowerPoint, Word), software development / QC processes, Java, Data Conversion
Developed a documentation standard and process to better implement ORACLE™ REVELEUS™ (now OFSAA with OBIEE); delivered documentation that addressed senior manager, business analysts, specialists, operational and system maintenance/development staff + business analysis + Data Conversion + Data Lineage + Data Quality
RBC BANK (USA) via EXPERIS/Manpower, Raleigh/Durham, NC May 2010 – August 2011
DATA ARCHITECT, BASEL II COMPLIANCE
Technologies: SQL Server, QRM, SSRS, DTS & SSIS, SAS, SPDS, MS Office (Excel, Word), Teradata
Developed a universal client identifier that covered every account “on the books” for every client, so that the Bank could comply with the BASEL accords requirements; an MDM approach used
Added that logic for use in DTS/SSIS components, including QRM
Added new data fields and files from existing data sources to the SAS™-based NORM corporate data warehouse to meet Risk Management’s data needs; provided the needed ETL processes
Built the BASEL Server Process Document, which defined data flows, access privileges and all details needed to understand, operate and audit the environment
+ Information Management + Data Governance + Data Lineage + agile + Data Conversion + Business Intelligence
PEOPLEFLUENT, INC., Raleigh/Durham, NC August 2003 – May 2010
SOFTWARE PROJECT MANAGER and SENIOR ANALYST
Technologies: SAS, Crystal Reports, MS Office (Excel, PowerPoint, Word), C, C++, C#, Visual Basic 6, .NET framework, COM Interop, HRIS extract implementations, waterfall, agile, Scrum (pilot), Java, Data Conversion
Managed the delivery of multiple releases of commercial products, using off-shore resources, primarily for the Affirmative Action and Legal marketplaces: AA Planner®, Peopleclick Monitor™ and Peopleclick PayStat™, on-time, in-budget and zero defects; responded to legal support questions + systems development + Data Conversion + Data Quality
Wrote and supported the regression calculation engine for inclusion in the company’s AA offerings
Invited speaker at several international conferences on litigation Data Analysis and HR risk compliance for Project Managers and organizations + Software Development + Data Quality
Understanding defense and/or opposing counsel’s client HRMS to accurately model relevant data as related to the various legal case claims and applicable FLSA, OFCCP and EEOC regulations + Data Lineage + Data Analysis
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO, Greensboro NC January 2002 – August 2003
DATA ANALYSIS CONSULTANT (included project management role)
Technologies: SAS, SPSS, MatLab, Apple Mac, Novell, Solaris, DEC VMS, MS Office (Access, Excel, PowerPoint, Word), Data Conversion
Promoted Project Management methodology and processes (time, cost, other estimation, forecasting
Prepared and delivered workshops for qualitative and quantitative Data Analysis to faculty, staff and students; including SAS, SPSS and AMOS (Structural Equation Modeling)
Developed and delivered a set of 2-hour workshops on ETL and Data Integration, using SAS as examples
Developed and regularly delivered a 2-hour workshop (and in-class) on the use of the quantitative software package QSR*NUDIST, subsequently adopted as a training resource by the software vendor
Delivered semi-annual refreshes of all analytical software on all supported platforms for the University, with SAS, SPSS and other packages such as MatLab and S (foundation for R) + Data Quality + Data Conversion + Data Analysis
DECISION CONSULTANTS, INC., Raleigh/Durham, NC June 1997 – December 2001
SENIOR IT CONSULTANT AND PROJECT MANAGER
Technologies: SAS, MS Office (Access, Excel, PowerPoint, Word), Lotus Notes, z/OS JCL, Control/M, AIX, Java, Data Conversion
Example project 1 – Practicing Smarter (start-up company) – healthcare records for numerous clients, focus on billing, finance, insurance, payments, pharmacy, oncology, etc. records under HIPAA rules including ICD-9 to ICD-10 mapping + Data Conversion + Data Quality + Data Analytics
Example project 2 – for Global 100 multi-national client of IBM GS – global Reporting and Analysis report distribution + Data Conversion + Data Analysis + Data Quality
Example project 3 – SAS Institute – included HRMS implementations on behalf of SAS for its US HR/V clients
Example project 4 – NORTEL, a multi-billion-dollar Global Networking Equipment Manufacturer
Led remediation of a system costing $2-3 million per hour in lost orders + Data Conversion + software development + data architecture + Business Intelligence + Reporting/Analytics
GOVERNMENT OF CANADA (various departments), Ottawa, ON before 1997
Technologies: INGRES, Natural, ADABAS, SAS, Korn shell, HP/UX, IBM MVS and VM (now IBM Z), MS Excel, job scheduling, Tabula, HP-3000, Banyan Vines, Novell, WordPerfect, COGNOS Suite (included being alpha test site), Offering Management, solution integration, Data Conversion
Last post: CHIEF, INFORMATION DEVELOPMENT, PUBLIC SERVICE COMMISSION OF CANADA (director level and statistician-of-record)
design, implementation and management of HRMS for analytical purposes; team of 40 + Data Conversion + Data Analysis + Data Management + Data Lineage + Reporting/Analytics + statistics + Business Intelligence + data architecture + Data Quality + regulatory reporting
Prior: ASSISTANT DIRECTOR (AND ACTING DIRECTOR), Client Operational Services Directorate, Accounting Banking and Compensation Division (ABCD), SUPPLY AND SERVICE CANADA (SSC)
ABCD was the sole A/P, A/R and salary cheque issuing agency for the Government of Canada
SSC was the procurement agency for all federal government purchases
MANAGER, HRIS Division, DEPARTMENT OF REGIONAL INDUSTRIAL EXPANSION
This was the world’s then-largest COGNOS configuration, covering all facets of HR Management
Implemented as an integrated set of seven bilingual databases, for legal paper document generation, position classification and staffing records; team of seven
PROJECT LEADER, SENIOR ANALYST AND SENIOR PROGRAMMER, Statistics Canada, responsible for Health, Education, Science, Culture, Justice, Agriculture, Census Operations for Agriculture and Census Operation for Population; for most of a year, additionally Consumer Price Index (CPI), Salary and Earnings survey, Hospital Survey of Therapeutic Abortions, CANSIM (Canadian Socio-Economic Modelling and its data, such as Gross Domestic Product, wholesale trade by NAICS, etc.), Human Resources; team of over 40. Roles were data focused with an emphasis on Data Quality and Data Conversion
OTHER
Treasurer for international and national conferences, and church treasurer (also member of Parish Council)
Other Technologies
In no particular order: GitHub, Jira, Power BI, Python, QuickBooks, Subversion
PUBLICATIONS and PRESENTATIONS
1.HP QuickSpecs for the HP Converged Infrastructure for SAS High-Performance and Visual Analytics (CI for SAS H-PVA) http://www8.hp.com/us/en/products/solutions/product-detail.html?oid=5405512
2.Proceedings of the SAS Global Forum 2013, San Francisco, CA; April 27-May 2, 2013; “Paper 466-2013 –SASVA – Network Considerations and Information Governance”
3.North Carolina PMI® Chapter Monthly Meeting, RTP NC; April 22, 2010; reprise of “Project People: The Good, the Bad and the Ugly”; attendees earned PDUs and Risk PDUs
4.PMI® Global Congress 2009 – North America, Orlando, FL; October 10-13, 2009; “Project People: The Good, the Bad and the Ugly”; attendees earned PDUs and Risk PDUs
5.Invited paper: Proceedings of the 31st Annual SAS™ Users Group, San Francisco, CA; March 26-29, 2006; “Litigation Data Analysis, Auditing and ETL for BI: Triplets Separated at Birth”
6.Best contributed paper: Proceedings of the 30th Annual SAS Users Group, Philadelphia, PA; April 10-13, 2005; “Litigation and SAS™: Some Dos and Don’ts (or, You Call that Evidence?)”
7.Acknowledged contributor to “Canadian Financial Management: Theory and Practice” by Eugene F. Bigham, Alfred L. Kahl, William F. Rentz. Published by Holt, Rinehart and Winston of Canada
AREAS OF EXPERTISE
Program Delivery / Management
Staff/Consultant Engagement
Transformational Leadership
International Project Management
Change Agent / Innovator
Executive Briefings / Webinars
Data Quality and Fit-for-Purpose
Software Development / Support
Data/Information Governance
MDM/Data/Information Architecture
International Financial Operations
Budget Management / Forecasting
Staff Development / Mentoring
Infrastructure Architecture
Business Process Engineering
IT Project Management
Organizational Development
Data Warehousing / ETL / ELT
Data Analytics
Data Management
HRIS/HRMS Implementation/Design
Litigation Data Analysis (FLSA / OFCCP / EEOC)
System Development Lifecycle Standards, Management, development (Waterfall, Agile, Iterative, Rapids, RUP)
Global Team Management
Business intelligence
Data Conversion