Summary

I am a very dedicated and hardworking individual that thrives on new challenges. I take full responsibility for tasks given to me and execute them to the best of my abilities. Personally, I believe I have the intellectual capacity, right attitude and drive required to excel.

Skills

Very good analytical skills

Very good communication

Very good interpersonal skills

Attention to detail

I am a team player

Personal Details

Surname : Magongo

Name : Nompumelelo

Gender : Female

Nationality : Swati

ID Number : 830**********

Languages : English, Swati, Tshwana,

Address : 1 Zuben street, Midridge, Midstream Estate

Postal Address : P.O.BOX 89214, Heuweloord, 0173

Cell : 072*******

Email : ac9nkq@r.postjobfree.com

Education

Secondary Education

School : Charlton Vos College of Education

Year : 2002

Certificate : Matric

Tertiary Education

Institution : Nelson Mandela Metropolitan University

Year : 2007

Course : BCOMM Computer Science

Professional Certification

Institution : Inseta

Year : 2008

Course : Wealth Management NQF Level 5

Institution : Test and Data Services

Year : 2009

Course : ISEB Foundation

Institution : Test and Data Services

Year : 2010

Course : ISTQB Advanced Test Manager

Institution : Test and Data Services

Year : 2010

Course : Basic Practical SQL for Testers

Institution : Impimpi Technologies

Year : 2011

Course : ISTQB Advanced Test Analyst

Institution : Faculty Training Institute (FTI)

Year : 2015

Course : Diploma in Business Analysis

Institution : UNISA

Year : current

Course : Post graduate diploma in Computer Auditing

Courses Attended

Power to excel (2008)

Presentation skills express workshop

CISA Training (Knowledge Academy)

Employment History

Company : Ditsebi Solutions

Period : March 2017 to date

Position : IT Auditor

Technology : MyCloud, DitsebiMonyetla 5, Excel, Access, SQL.

Duties : Collecting and assessing evidence of an organizations’ information systems (IS), practices, and operations. Utilizing the evidence to identify risks in IS and developing action plans to mitigate these risks. Plan and execute audit procedures and develop and present audit reports.

Collaborate with clients to design and implement policies and procedures that govern the IS of the organisation.

Performing various reviews of IT management policies and procedures

such as change management, business continuity planning/ disaster recovery and information security to ensure that controls surrounding these processes are adequate.

Develop, build & implement tools to analyze data to improve audit efficiency and effectiveness, (including for risk assessments). Ultimately be a source for analytics that business units adopt to provide business insights or for continuous auditing and conducting audits

Company : Momentum

Period : November 2015 to February 2017

Position : Business Analyst

Technology : HP ALM, JIRA, IBM AS400, AWD (Automated Workflow distribution), Batch

Letter quality system, Squirrel SQL Client

Duties : Analysis of Investo business and system requirements, creating and

Maintaining functional specifications, signing off discussion documents compiled by IT, creating test cases and signing off test plans, test cases and summary reports compiled by test team, Functional and UAT, signing off changes before implementation, ensure seamless rollout of solution through communication with the relevant stakeholders and user support.

The abovementioned duties are carried out on processes that are currently allocated to me, namely: Tax, Annual review process (living annuities), Annuity income payments, new business, interest and dividends, Investo enquiries, portfolio summary

On a daily basis I create and monitor data integrity reports created for each of our process based on error handling/ non error handling of each process. These reports form a basis of potential system enhancements.

Company : FNB

Period : July 2014 to November 2015

Position : Senior Test Analyst

Technology : HP ALM, JIRA, IBM FNB400, Rainmaker, Workflow, Postman Pat, CSVed

Duties : Writing Test plans, creating test cases, Writing test summary reports and

Signoff documents as well as facilitating UAT sessions. Ensuring that all systems are correctly integrated. Mentoring testers on testing and writing test cases.

Company : Hollard as an iLAB consultant

Period : April 2013 to June 2014

Position : Test Analyst

Technology : ALM, Microsoft SQL Server Management Studio, Phoenix Motor, ClaimForm,

Hollard Application Console (RPL), Release Packager, CA Service Desk

Manager, Mantis, Codeplex

Duties : Creating test cases and testing implementation of new schemes, to ensure that the correct products are included with the right excess amounts and fees levied correctly. Also validating on the claims system, that clients can

Claim on these schemes. Testing MIS Reports to ensure that we pulled the

Correct data as per requirements. Facilitating UAT sessions with the relevant users. Mentoring junior testers on creating test cases.

Company : Momentum

Period : 2008 July to March 2013

Position : Test Analyst

Technology : Quality Centre, MS Word, Excel, PowerPoint, Internet, Notepad, MS Visio,

AS400, Jira, Quick Test Professional, Ms Query

Duties : Testing software solutions prior to implementation into production. This

Includes attending reviews, extracting requirements from test basis, creating test plan, creating test cases with detailed test steps according to the requirements, executing test cases, managing defects, defect reporting, reports on test progress, documenting test results as well as creating test summary report.

Currently as part of my duties, I am training people on writing test cases as well as using QC.

Techniques : Equivalence partitioning, Boundary value analysis, State transition, Use case

All pairs and decision tables.

Company : Momentum Graduate Development Programme

Period : 2008 Feb to Oct 2008

PROJECTS

Momentum

Tax: Is a compliance project which must be done twice a year as per SARS requirements. Our role as a product house is to report to SARS on all policies that must be tax compliant given the type of products invested in. The Products we have in Investo are Retirement annuity, Living annuity and linked investments.

FNB

Rainmaker: The legal Law On Call system that is used to provide telephonic support, legal case tracking and claims for the Law-on-Call insurance product.

FATCA: a compliance project which involved ensuring that all mandatory information is captured for new customers, as per FATCA requirements. This was done through integration with another FNB division called (Hogan CIS)

Billing: the objective was to establish how the different policies would be billed and which policies would go for Naedos tracking where billing failed due to insufficient funds. This also involved validating that the correct processes re followed in terms of notifying the clients about failed collections, as well as validating that the system is updated accordingly on our side.

Payment Holiday: pilot project that was established in order to grant payment breaks to clients. Testing involved validating that the right communication is sent at the correct time and that the holiday is granted to the correct clients given the minimum requirements stipulated for this payment holiday, validating that the normal process is applied correctly the month following the payment holiday.

Workflow: Workflow Viewer is a web-based application, which facilitates the flow of work from the different agents that have been setup for different roles and indexing of documents. The Workflow Viewer has been linked to Electronic Document Storage (EDS) system which is used to store documentation and transactions. Testing involved is functional testing, integration between the policy servicing system, workflow and EDS.

Funeral Insurance Plan project: which is a new funeral product that was launched in July 2015. This product was added to the FNB400 platform. Processes included are policy creation, policy serving, and maintenance as well as claims process. This project included integration to the workflow system and Postman Pat.

Hollard

I was involved in an output management project, which was initiated to correct the documentation that we send out to clients. This was customized per scheme, per product. A GUI was developed that allowed users to choose what they would like to see on the document and how they would like it to be displayed. This was new functionality; thus, system testing had to be done. I developed the test cases for the end-to-end testing of the GUI as well as the documentation.

Codeplex: An Integration project, where we needed to test the integration between the Hollard claims system and Codeplex, which is a service provider management system. System testing was required as codeplex was customized to ensemble Hollard requirements and the integration testing was done to ensure that these systems communicate effectively.

Momentum

At Momentum, we follow the sequential (V- model) system development life cycle. I have been involved

In testing web-based applications like a portal where clients can view their portfolios online, Quota, an online application that allows brokers to capture and draw quotes for clients, as well as New Business on the Web.

I have also been involved in testing processes and alterations on existing contracts, as well as

enhancements on current processes and product range, this is done on the AS400.

Other projects I have been involved in was compliance projects like FAIS and Regulation 28 which were initiated to validate that brokers adhered to FAIS and that our retirement annuity products were invested correctly i.e. spread out in the right portfolios. This was new functionality on the AS400 on processes that were affected.

Bulk switching is another project that I was involved in. This project was initiated because of the need to switch from one fund to another for reasons such as a fund being closed. This was a batch process where we tested to validate that bulk switching from one fund to another worked correctly, taking into consideration pending transactions, status of the policy, fees that needed to be levied or not, etc.

With the merger between Momentum and Metropolitan, there was a need to take on some of the Metropolitan product ranges onto Momentum PDS system. My involvement on this project is more on the functionality of the system.

Most of our testing is system functionality; however, we get involved in user acceptance testing as well as regression testing.

REFERENCES

Name : Steve Kellington

Company : Test Manager (iLAB)

Contact : 083*******

Name : Sandile Radebe

Company : Test Manager (FNB)

Contact : 084*******

Name : Marlan Naicker

Company : Test Manager - Momentum

Contact : ac9nkq@r.postjobfree.com

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