Syed Afzal Ahmed
**************@*****.***
Motivated leader with 9+ years’ experience in organizing and managing services within hospitality environment. Track Record of on the spot decision making and supporting the employees. Focused on ensuring the guests’ needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees.
Highly skilled in driving sales through excellent operations and marketing efforts
Hands on experience in managing restaurant functions to ensure exceptional customer services
PROFESSIONAL EXPERIENCE
Buffalo Wings (KSA Medina)
Kitchen Supervisor.
Train to staff
Maintain the Standard
Check the product quality.
Control the food cost.
Wastage Control
Hygiene
Inventory
Vintage Bake Shop & Café (Pakistan Karachi)
Branch Coordinator / Production Manager.
•Managed restaurant operations in terms of staffing and scheduling functions
•Maintain the Standard
•Train to Staff,
•Check the product quality.
•Control the food cost.
•Maintain record for Catering, Supply,Ordering and staff
•Every week report to CEO & Director .
Sarpino’s Pizzeria
Arabian Courtyard Hotel & Spa (UAE Dubai)
Branch Supervisor/ Comis I .
•Monitor sales and business activities
•Preparing
•Ensured provision of service in terms of order accuracy and time management
•Ensured smooth coordination between the back-end and front-end activities
•Managed inventory and stocks and supplies
•Managed customer complaints and queries
•Maintain the standards.
•Maintain the staff records and send to HR every end of month..
•Follow the SOP
Pizza Hut (Pakistan Karachi)
BOH Supervisor
•Managed restaurant operations in terms of staffing and scheduling functions
•Manage the Store
•Manage the FIFO.
•Check the product quality.
•Control the food cost.
•Managed inventory and stocks and supplies
•Managed customer complaints and queries
•End of the shift report to duty manager.
Educational Background
•Matriculation (science) from board of secondary education,Karachi
•I.COM (Commerce) from board of inter education, Karachi
Personal Qualification
•Basic food hygiene training.
•Basic education (HACCAP).
•PIC certified from Dubai Municipality.
Computer Skills
•MS Office, Word,Excel.
•Adobe Photo Shop.
•ERP
Certificates
•Best Employee of the month in ARABIAN COURTYARD AND SPA. September2015
•Got three time promotion in a year in Arabian Court Yard Hotel n Spa.
•Best Dough Maker in Pizza Hut. March 2009
Personal Information
•Father Name : Syed Abdul Khaliq (late)
•Date of Birth : 24th Apr 1989
•Nationality : Pakistan
•Marital Status : Married
•Religion : Islam