Customer Service Sales

Barbara Carrillo

Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings.

2718 A street Selma, California 93662 559-***-**** Mnbcarrillo1974@***************@********.*** WORK EXPERIENCE

Walmart — Cashier

Dr. Dr.Nowell Ronald P. Nowell — Back O ce Supervisor

Education

09/2012 to Present, Selma, California

Assisted customers with their needs, questions and concerns. Received cash, checks and completed credit-card transactions from customers and employees. Counted money to verify amounts and issued receipts for funds received. Compared totals on cash register with amount of currency in register to verify balances. Computed bill, itemized lists and tickets showing amount due, using adding machine or cash register.

04/1999 to 01/2005, Fresno, California

Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Managed supervisor itinerary and appointments and streamlined scheduling procedures. Established e client work ow processes, monitored daily productivity and implemented modi cations to improve overall effectiveness of personnel and activities. Interacted with customers professionally by phone, email or in- person to provide information and direct to desired staff members. Optimized organizational systems for payment collections, AP/AR, deposits and record keeping. Kept physical les and digitized records organized for easy updating and retrieval by any team member with access. Delivered expert clerical support to diverse internal staff and management by handling wide range of routine and special requirements.

Oversaw o ce inventory activities, including ordering and requisitions, stocking and shipment receiving. Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records. Improved office operations by automating client correspondence, record tracking and data communications.

Developed internal requirements which complied with OSHA standards to minimize regulatory risks and liability across program.

Galen College of Medical and Dental Assisting — Completion Certificate Fresno City College — N/A

Mc McScool Lane High Scool — High School Diploma

06/1988 to 06/1992