Sales Data

Over * years of IT industry experience in Salesforce.com as Developer, Administrator and in all the phases of software development life cycle (SDLC), including requirement gathering, analysis, Design, Development, Testing and Documentation.

Implementation of salesforce Security Controls like Field-level security and Organization-wide Defaults, creating Profiles, Queues, setting up role-hierarchy, company profile and writing the Sharing-Rules as per the requirements.

Created Custom Objects, Lookup Relationships, Custom Formula Fields, Field Dependencies, Validation Rules.

Designed salesforce Triggers, Workflows and Approval Processes with automated alerts and field updates according to application requirements.

Designed Reports, Dashboards, and Page layouts, Visualforce Pages to organize fields, custom links, Email templates, related lists and other components on record Detail and Edit pages.

Migrated data from Legacy system to salesforce.com using Data Loader and good knowledge on Workbench.

Skilled in establishing priorities, self-monitoring progress and updating stakeholders and teams on status.

Experienced in Salesforce/ Apttus CPQ (Configure Price Quote) and CLM (Contract Life Cycle management) package configurations and customizations as part of (QTC)Quote to Cash process.

Performed CLM admin configurations for maintaining document versions, filtering templates reconcile Smart field changes, sending for review facilitating negotiations and reconciliations.

Experience with hands on configuration of Apttus CLM and templates designing using X-Author for word and Salesforce.

Proficient in Bulk Data Migration from Traditional Applications to Sales Force using Apex Data Loader Utility, Import Wizard, SFDC Data Export, Mass Delete and Jitter bit.

Experience in implementing SFDC processes related to Opportunity/Lead Management and Case Management.

Experience in supporting the management and maintenance of Sales force and associated applications.

Experience in customizing different salesforce.com standard objects.

Experience in automations for the business process using Workflow Rules, Process builder, Approval Process and Auto-Response Rules.

Hands on experience in salesforce.com configuration in creating the Buttons, Links, Record types, Custom Formula Fields, Field Dependencies, Workflows, and Page layout.

Excellent communication and interpersonal skills, accustomed to working in both large and small team environments.

Academic Qualifications:

Master’s in information systems (Jan 2016 – Jun 2017)

Bachelor’s in information technology (Aug 2011- May 2015)

Certifications:

Certified salesforce Administrator

Certified Salesforce Developer

Technical Skills:

Programming languages

C, VB.NET, SQL.

Force.Com

Salesforce Lightning, Lightning Components, Users & Profiles, Chatter, Data Loader, Custom Fields, Workflows, Security & Access, App Exchange, Approval Process, Email Notifications, Email Templates, Dashboards, Reports, Page Layouts, Validation Rules, Out Bound Change sets, Queues, Views, Apex & Visualforce Pages, Salesforce CPQ [ Products, Bundles, Pricing, Discounts, Quotes, Templates]

Apttus CLM & CPQ

Product Installation, X-Author, Agreement Rules, Agreement Protection, Templates, Clauses, Agreement Document Output Formats, Query Templates, Merge Fields, Agreement Clauses, Configuring Products & Pricing, Bundles & Bundle Pricing, Attributes & Constraint Rules, Comply System Settings, Basic System Setup

Web Technologies

HTML, CSS, XML

Database

SQL Server 2012/2008/2005, Oracle 10g/11g, My SQL.

Tools

Force.com, Visual Studio.Net, SharePoint, Eclipse

Operating Systems

Windows 10/8/7/Vista/XP, UNIX/LINUX.

Management Tools

MS Project, MS Office, MS Outlook, MS SharePoint, MS Visio.

Cloudely INC

Sunnyvale, CA

Salesforce Developer/Admin

Jan 2019 -till date

Responsibilities:

Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements and testing.

Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.

Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.

Involved in writing test scripts and documentation for Enhancements.

Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visual Force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.

Used Lightning process builder for visualizing and creating automated business processes.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

Used to web applining Components access at the user, profile, and organization level.

Used to enabled standard quotes in Salesforce to support the field sales team, auto generate quotes during customer visits.

Developed robust Lightning Pages using aura framework and placed them on the community builder.

Good with Configure Price Quote (APTTUS-CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process

Integrating on premise Mainframe Case, CPQ and reporting systems with Salesforce REST APIs.

Worked on Quick actions and Lightning Modal as a part of custom functionality.

Responsible for building Ant scripts for compilation, unit testing and packaging.

We used to Lightning Components for Community Builder, and the new consumer-based UI instead of having to use other frameworks (like Bootstrap).

Created and updated reports and dashboards to track pipeline/stages for management users, marketing users, sales users and service users.

Running dynamic dashboards and displaying on the home page for Marketing, sales and service users

Added Lightning Component to Lightning Pages and Record Pages and worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application

Used Lightning process builder for visualizing and creating automated business processes.

Experienced with service cloud generate cases by automation, workflows and assigning to the users.

Key player in configuration of Contract Lifecycle Management and Apttus products such as QTC and CPQ.

Having experience on wave analytics it can take advantage of Chatter collaboration, Data.com enrichment data, and social data. Used to system picks up its security-and-access controls hierarchies from the Salesforce platform.

Using Wave for data-analysis front end, and used to analyze not just Salesforce sales, service, and marketing data, but also any third-party app data, desktop data, or public data as care to bring into the mix.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Worked on force.com sites.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Created profiles and implemented Object and field level security to hide critical information on the profile users.

Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Worked as a Part of Integration team to improve the Performance of Data loads.

Involved in migrating the data from Oracle Database to Salesforce Application using Data Loader.

Implemented sales cloud for Security Corp's sales organization. Customized dashboards to monitor lead activities based on sales geography.

Extracted the data from Salesforce.com application into external databases for generating large data reports using Informatica on Demand.

Developed and Supported Extraction Transformation and load process (ETL) using Informatica.

Involved in Data Transformation and Data Cleansing activities while transferring the data to external system using Informatics on Demand.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment:Saleforce.com platform, Apex Language, Soap API, Rest API, Visual Force (Pages, Components, Controllers & Extensions), Salesforce.com Data Loader, APPTUS, Informatica, ETL, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Apttus CPQ, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.

Forsys INC

Milpitas, CA

Salesforce Developer/Admin

Sep - 2017 to Jan 2019

Responsibilities:

Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statistics.

Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.

Implemented field level security, profiles and audit trail setup.

Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.

Created the workflows for automated lead routing, lead escalation, and alerts.

Provided the training to the internal business users to use the application and develop their own custom reports.

Customize the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

Used Data Loader for Data Management in force.com platform.

Helped in designing and developing Database migration scripts and execute migration plan to load data into Salesforce from Siebel using Informatics Salesforce Integration

Experience on Lightning component framework and worked on Lightning app builder.

Involved in creating Lighting pages inside Lightning community builder.

Perform administration tasks as needed, managing custom fields, integration and data clean up.

Worked extensively with Cast Iron and Web Services API with force.com to migrate data from the existing system.

Extensive experience in data migration and integration using Data Loader.

In-depth experience in CRM business process like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.

Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships and Junction objects.

Experience in integrating Salesforce with ERP applications like SAP using Informatics-On-Demand.

Extensive experience in designing Custom Formula Fields, Field dependencies, Validation rules, Workflows, and Approval Process for automated alerts, Field Updates and Email generation according to application requirements.

Proficient in Salesforce platform tools like Validation Rules, Workflow Rules and actions, Escalation Rules, Assignment Rules, Approval Processes, Setting Advanced Security Model, Security Settings and controls, Creating Profiles, Roles, Email Services, designing and creating complex relationships, Page Layouts.

Environment: Salesforce.com platform, force.com IDE, workflows and triggers, data loader, web services, custom and standard object, sharing rules, apex classes, test cases - unit testing, validation rules, formula fields, Lightning Framework.

Palo Alto Networks

Santa Clara, CA

Feb 2016 – Aug 2017

Salesforce Developer/Admin.

Responsibilities:

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).

Customized the standard objects as per the business requirements by using Visualforce components.

Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.

Worked on Service Cloud Communities sharing Business Process Extend them across offices and departments and outward to Customers and Partners.

Automated integration to SQL Server using middleware Jitterbit and their Harmony product for testing and deployment using REST API.

Experience in automate process for the quote to cash by connecting and synchronized front and back office application using the visual process designer using the Jitterbit Harmony cloud integration.

Developed Apex Triggers, Apex Classes and Test Methods.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within governor limits.

Created Visualforce Pages and implemented into Sites.

Communicated regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.

Customized Chatter now for profiles for different users and configuring with Facebook and Twitter.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Implemented Python Scripts for CPQ and also Integrated CPQ with SAP.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Experienced in configuring Products, Catalog, Catalog Hierarchies, Bundles, Bundles within Bundle, Price Lists across all products.

Various pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured.

Environment: Sales force.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, HTML 5 Apex Triggers, Lightning Experience Web

Services, Calidious Cloud CPQ, Apptus, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

D.E. Shaw India Pvt Ltd, India

Salesforce Developer/Administrator

May 2015 – Dec 2015

Responsibilities:

Created Custom objects to build new application functionality in the Salesforce.com.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Creation of Business process and procedure mapped to SFDC service and sales cloud based on business and system analysis.

Worked for profile settings and security for different store users.

Implemented Knowledge management for end user to provide information on products.

Provided custom reports and dashboards to support the needs of the users and executives.

Developed Visualforce page using the extension controller according to the client's requirements.

Developed Apex Classes & Triggers to implement the business logic as per the requirements.

Developed SOQL and SOSL queries to get data from different related objects.

Worked for knowledge management system.

Data is collected and stored using knowledge management for other employees in the organization to use.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Created email templates, validation rules for data quality, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Environment: Salesforce Platform, Visualforce pages (Pages, Controllers, Extensions, Components), Reports, Dashboards, Apex language, Data Loader, HTML, JavaScript, SOQL, SOSL, Web Services API, HTML, Java

Kaara info systems private limited, India

Role: Programmer Analyst

Jan 2014 – May 2015

Responsibilities:

Understand business requirements, translate them into design and implementation approaches, and rapidly drive convergence towards the best solution.

Worked in AGILE development environment while supporting requirements changes and clarifications

Used front end technologies such as HTML5, CSS 3, Java Script, jQuery, AJAX and JSP.

Designed, Developed and analyzed the front-end and back-end using JSP, Servlets and Spring. Used Spring framework, Spring-AOP and Spring-ORM.

Developed the Spring-AOP programming to configure logging for the application.

Involved in developing business components using POJO.

Used Spring Inversion of Control (IOC) and Dependency Injection.

Used database transactions and transaction management along with Spring ORM and DAO.

Developed SOA business services, objects, business objects, adapters, DAO’s, WSDL files.

Developed adapters to communicate to various backend like LDAP, web service, Oracle etc.

Development of batch jobs, database scripts, procedures, function, PL/SQL code.

Created JDBC connection pools, foreign JMS connection factories resources etc. and deployed the application in Glass fish Server.

Used Struts, Front Controller and Singleton patterns, for developing the action and servlet classes, involved in designing and developing business and utility classes of the system.

Used Struts validator framework to validate data.

Developed backend procedures using PL/SQL.

Environment: Java, Spring, Java Script, jQuery, SOAP, CSS, AJAX, HTML, JDBC, SQL Server, JUNIT, UML, JSP, Servlet, Glassfish, Mongo DB, Agile Methodology.

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