Assistant Office

Michelle Pierson

*** ******* ****, ********, ** *7560 409-***-**** ********.*******@*******.***

Objective

Seeking to build a long-term career that enables me to learn and implement new technologies for the betterment of the organization that will utilize my education, skills, and experiences to mutually benefit the organization, as well as myself, as we grow together.

Education

1995 - 1999 SILSBEE HIGH SCHOOL, SILSBEE TX HIGH SCHOOL DIPLOMA

1999 - 2003 LAMAR UNIVERSITY, BEAUMONT TX 4 YEARS COLLEGE

Major: Psychology

Minor: Criminal Justice

Skills & Abilities

COMPUTER

Word, Excel, PowerPoint, Publisher, Outlook, Chase Payments, Hospital related programs: HMS, iHeal, Ultipro, Healogics, One Content, Silkroad’s Openhire &Wingspan, Card Access, EMR

Experience

HEALOGICS

OFFICE COORDINATOR

6/11-6/18

End of Day billing and patient processing.

Admitting/Discharging patient accounts on a monthly basis.

Run billing reports for multiple physicians to ensure maximum profitability.

Provide backup support for new patient referrals and insurance verification.

Schedule follow-up and new patient appointments.

Maintain patient’s medical records for physicians.

Help coordinate patient care within the clinic but also with other resources and help patient to understand the healthcare system.

Coordinate in-services and luncheons with various reps/hospital departments.

General office/clerical duties: greet patients/guests, answer multi-line telephones, run multiple reports as requested by physicians/Program Director.

BAPTIST HOSPITALS OF SOUTHEAST TEXAS

HR ASSISTANT/ADMIN ASSISTANT

3/06-5/11

Intake employment applications, review and send to appropriate hiring directors/departments.

Establishing and implementing campus wide Employee Suggestion Program, Resource Centers, and coordinating employee programs.

Collaborated with Administration and Security to install and implement new hospital security systems.

Meet with new hires and discuss hospital policies and benefits. Assist in the on-boarding of new employees.

Assist with job descriptions and policy & procedure updates.

Maintain and audit 2000+ employee files for 3 hospital campuses to meet government requirements.

Type reports, manuals, memorandum and other correspondences for CHRO and HR manager.

ADVANTAGE PLUS HOMECARE/ACCUCARE QUALITY DME

OFFICE COORDINATOR

6/05-3/06

Scheduled nursing staff, aides and therapists to see patients.

Entered patient data using Medicare guidelines.

General office/clerical duties: answering multi-line telephones, greeting customers, helping patients and nurses with inquiries, order supplies, keep office organized.

ADDITIONAL EMPLOYMENT RECORDS AVAILABLE UPON REQUEST

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