Address Dintelstraat **-*, **** VS Amsterdam E-mail *******.******@*****.***
Phone +31-06-248*-**** Linkedin http://www.linkedin.com/in/larissa-kilian-90ab8b8 ABOUT ME WORK EXPERIENCE
Larissa Kilian
An Expat turned Amsterdammer, keen to help others
My professional experiences, with
several international companies, has
taught me to work efficiently, with
supreme organization and to be able to
adapt to a new culture or community.
I have professional experience in
customer service, projects, planning
and supply chain. My empathic nature
is an asset when it comes to helping
others feel comfortable. 14 years of
exploring Amsterdam has given me a
broad knowledge of this city. I am
passionate about connecting with
others and learning about other
cultures.
I enjoy learning and growing from every
experience. I am open minded, a fast
learner and always up for a challenge.
Customer Service Coordinator Cargill
2018 - present Amsterdam, NL
I manage all communication and execution of customer orders on time, in-full and in-spec. Ensuring an optimal delivery performance and maintaining excellent customer relations. I manage all logistic scheduling of ships & trucks for 2 plants in Belgium. Scheduling & Logistics Specialist Cargill
2017 - 2018 Amsterdam, NL
I executed and coordinated the short term production schedule in its ambition to deliver to customers according to plan. I optimized delivery performance while responding to changes from customers and carriers. I also maintained the logistics administration with respect to customer, financial and carrier documentation. Chairperson Vereniging Peuterspeelzaal de Robbeburg 2014 - 2015 Amsterdam, NL
I connected with numerous newly arrived expat parents at the Robbeburg, providing information and advice regarding the usual questions about living in Amsterdam. Advising the committee and group leaders of this not-for-profit children’s playgroup also fell under my role.
Process Technologist Tata Steel
2007 – 2010 Ijmuiden, NL
I was responsible for tracking the quality of the raw materials, the chemical process of the Sinter plant and the quality of the end product. I monitored the incoming raw materials in order to produce a to-spec stockpile. I worked together with IT to develop an in-house program to build these stockpiles. I ensured that any problems with the product were investigated and solved. I led trial process improvement projects and I was also responsible for communication between supplier, clients and involved departments. Sourcing Analyst Royal Ahold
2006 – 2007 Zaandam, NL
I provided in depth analysis of products, suppliers, supply chain and the financial market of raw materials in the Food Industry to produce facts for fact based negotiation of the Buyers. I visited potential supplier factories to provide a full supply chain analysis of the sourced products.
Scheduling Engineer Rio Tinto Ltd.
2000 – 2004 Australia
I was responsible for the quality, plan and schedule of mining activities, meeting strict time and quality demands. In close communication with customer services and logistics, I transferred the plan into a daily, weekly and monthly schedule. I was in charge of the management and communication of the plan to the production team & contractors. I supervised the quality controllers. I also led improvement projects, safety audits and investigations.
LANGUAGES
English (Fluent)
Dutch (Fluent)
French
QUALIFICATIONS
NL B Drivers License
First Response Course (BHV)
NT2 Dutch Language Certification
Noise Officer Certification
Six Sigma – Yellow Belt Training
COMPUTER SKILLS
MS Office
Salesforce
Outlook
JD Edwards/Oracle
Development of site-specific applications
SAP (Basic Training)
EDUCATION
1999 - 2000 TU Delft:
European Mining Course
1996 - 2000 Queen’s University
Bachelor of Applied Science
Mining Engineering
1991-1996 Ontario Secondary School
with French Bilingual Certificate