Front Office Sales

Ashima Sharma

E-mail: ************.***@*****.***

Contact no. : +973-********

DOB : November 13, 1989

Languages : English, Hindi and Punjabi

Location : Bahrain on husband Visa

Career Summary

Over 3 years of work experience across banking operations, export documentation & handling front office.

Experience & skills:

Customer handling

Sales expertise

Good communication

Database management

Cold calling

Managing office supplies

Dependable

Organized

Adaptable

Strong work ethics

Work Experience

July 17- Aug 18 with WWICS Immigration Consultancy as Front Office Executive

Handling front office reception & office administration including answering phones, company inquiries, and sorting & distributing mail

Maintaining records of all the clients & send out weekly performance reports to the management

Manage office expenses within budget

Organizing company seminar events by coordinating with the venue, vendors & clients.

Aug’16-July 17 with Rainbow General Trading as Export coordinator

Entire Export Documentation (Pre & Post shipment documents) including commercial invoices, packing list.

Dispatching shipping documents like Bill of Lading to the customer & keeping track of the documents till it reaches the customer

Tracking the consignment till it reaches to destination & informing delay/early reaching of consignment to customer with reason.

Jun’16-Aug’16 with Forces Creation, a business setup consultancy in UAE

Developed company’s website including the design & content.

Advertisement for online media including Dubizzle & social networking sites.

Dec’14-Sep’15 with HDFC Bank, Jalandhar, Punjab as Management Trainee

Opened new customer accounts, including verification.

Processed sales referrals and promoted bank services and products, resulting in branch sales increase

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.

Customer service including handling customer enquiries and resolving issues.

July’14-Oct’14 with ICICI Bank, Jalandhar, Punjab as Sales Executive

.

Client-focused Insurance Sales Agent successful at developing leads and analyzing market trends to increase revenue and meet sales goals.

Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.

Called number of warm leads each week to expand client base.

Prepared necessary paperwork to process insurance sales and renewals.

Presented and clearly explained insurance policy options to clients based on their needs and goals.

Academic Credential(s)

MBA (Marketing & Finance)

2014

Punjab Technical University

B.Com

2011

Guru Nanak Dev University

HSC(Commerce)

2008

P.S.E.B

SSC (Science)

2006

P.S.E.B

Strengths

Extrovert and hold the ability to grasp the things quickly.

Easily adaptable to new environment & very compatible to work in a team.

Initiator

Positive outlook towards life and challenges

Extracurricular Activities

Made an advertisement on coffee as an assignment and got first prize.

Prepared Business Plan as part of a project (FORCES CREATION) and got first prize.

Diploma in Hospitality, Aviation and Travel Management from Frankfin Institute of Air Hostess.

Active participant in various cultural programs mostly in dancing.

Planned, organized, coordinated and administered every trip of the college.

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