Valerie Swartz
Cary, NC *****
***********@***.***
Authorized to work in the US for any employer
Work Experience
Mental Health Technician
Holly Hill Hospital - Raleigh, NC
June 2018 to Present
Ensured patient safety and encouraged patients to take part in their care by following treatment plan. Performed 15 min checks, one to ones. CPI trained and CPR. Lead Shopper, I shopped
LeadShopper - Cary, NC
May 2016 to August 2017
Ensured the customers got their orders done in a timely manner. Provided the customers with quality products making sure of dates and freshness of produce. worked as a team player to ensure they have world class customer service. was able to encrease the amount of order from 40 orders to 80 or more a week.
Customer Service
Harris Teeter, Inc - Cary, NC
May 2014 to March 2016
Started out as cashier, checking out customers, bagging working the register. Then worked as Home Shop where I shopped for online shoppers. Provided quality products to the customer and made sure their order was complete in a timely manner. Worked as team player to ensure the customer received world class customer service.
Mental Health Technician
Circles of Care, Inc - Melbourne, FL
January 2008 to May 2010
Mental Health Techcian
Circles of Care, Inc.
Melbourne, fl
Monitored patients on the units, performed 15 minute checks and 1 to one's when doctor ordered. Patient
safety is the most
important. Encouraged patient treatment plan to the patients, that included, meds, hygiene, group attendance. Documented on the patients using SCORE or BIRP. Discharge Planner
Pt. St. Lucie Hospital, Inc - Saint Lucie, FL
January 2006 to December 2007
Planed the discharge of the patients from admission to discharge. Planed their doctors appt., halfway housing or home.
Daily documentation and treatment plan after discharge for the patients. Mental Health Technician
New Horizons, Inc - Fort Pierce, FL
March 2005 to November 2007
Monitored and observed the patients for their safety and to maintain the milieu. Encouraged patients with their
treatment
plan as per doctor's orders. Documented their vitals, hygiene and behavior as SCORE. Conducted 15 minute
checks and 1 to 1's.
Education
High school diploma
Ft. Laudedale high school - Fort Lauderdale, FL
January 1980 to May 1983