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Engineer Desktop Support

Location:
Coimbatore, Tamil Nadu, India
Posted:
June 23, 2019

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Resume:

Contact

ac9n42@r.postjobfree.com

www.linkedin.com/in/sriram-

sridhar-98970934 (LinkedIn)

Top Skills

Cloud Computing

Microsoft Azure

Networking

Languages

English (Professional Working)

Tamil (Native or Bilingual)

Sriram Sridhar

Actively Looking for a Cloud Based Job

Kanchipuram, Tamil Nadu, India

Summary

To secure a challenging position in an organization where there is a scope for

acquiring and updating my knowledge and skill for the development of self as well as the

organization.

Feel free to reach by mobile +91-909*******, +91-863******* or

mail me @ ac9n42@r.postjobfree.com

Experience

Vertex Solutions

Network Engineer

April 2019 - Present

L3 Network Support engineer. Providing contractual support at Cognizant Technology Solutions.

Supporting Hardware and software’s for the Client machines. Precision Informatic PVT Limited

System Engineer

April 2018 - January 2019 (10 months)

Chennai Area, India

Administering & designing LANs, WANs internet/intranet, and wireless networks.

Analyzing & developing key components using methodology prescribed techniques.

Communicating and negotiating with users, specialists, other staff and suppliers

Network connectivity troubleshooting, ping, tracert, telnet. Monitored bandwidth and network activity by analyzing information. Ensure timely escalations are being done for all calls based on criticality of the problem.

Page 1 of 4

Successfully resolved user issues regarding connectivity, peripheral compatibility, and standard software usage questions. Work experience in Azure and AWS:

Creating resource group.

Configuring load balancer.

Configuring Availability Zones and configuring the subnets. Configuring Security Groups.

Configuring Windows Instance as Web Servers.

Managing fault tolerance concept.

Configuring Buckets

Vai Kumar Contractor

Desktop Support Technician

July 2016 - July 2017 (1 year 1 month)

Chennai Area, India

Supporting Hardware and software for the Client machines. Installation and configuration of the local and network Printers. Troubleshooting and repairing of Desktops and Laptops. Outlook configurations and support

Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

Setting up new users' accounts and profiles and dealing with password issues; Responding within agreeing time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate);

Prioritizing and managing many open cases at one time; Rapidly establishing an excellent functional relationship with customers and other professionals, like software developers;

Used Instil ticketing tool to provide support to End-users. Administering & designing LANs, WANs internet/intranet, and wireless networks.

Analyzing & developing key components using methodology prescribed techniques.

Communicating and negotiating with users, specialists, other staff and suppliers

Network connectivity troubleshooting, ping, tracert, telnet. Monitored bandwidth and network activity by analyzing information. Ensure timely escalations are being done for all calls based on criticality of the problem.

Page 2 of 4

Successfully resolved user issues regarding connectivity, peripheral compatibility, and standard software usage questions. Work experience in Azure and AWS:

Creating resource group.

Configuring load balancer.

Configuring Availability Zones and configuring the subnets. Configuring Security Groups.

Configuring Windows Instance as Web Servers.

Managing fault tolerance concept.

Configuring Buckets

Worldwide Desalination Water Company

SYSTEM ENGINEER

June 2014 - June 2016 (2 years 1 month)

Chennai Area, India

I was working as a System Engineer at Worldwide Desalination Water Company.

I was working as a Network and IT support Engineer. My role was to

Assign IP Address and sub-netting.

Configuring routing protocols like RIP (V1, V2), OSPF, and EIGRP. Configuring of VLAN, NAT, and ACL.

Configuring DHCP

Configuring Active Directory Domain Services and Domain Name System. Configuring Group Policy Management, Network Address Translation. Windows server update services.

Due to some financial crunch the company was stopped their operations and I did not receive any experience certificates.

Home Based Job

Independent Entrepreneur

January 2011 - May 2014 (3 years 5 months)

Chennai Area, India

In Late 90's we started cautiously a small home-based e-commerce trade. In Mid of 2011, I started to venture into the business to discover precisely the hurdles present in the local market.

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I progressively expanded the trade to concentrate fiercely on modern computers and hardware store.

Presently I am strategically planning to steer the business to the subsequent level.

Properly registering it as a private company,

Satisfactorily establishing a unique brand around it. Progressively improving the social presence and so on. In the year 2014, I handed over the business to my parents and I started to work in IT Industry.

Now as a Non Profitable External Consultant, I am helping their business. Properly registering it as a private company,

Satisfactorily establishing a unique brand around it. Progressively improving the social presence and so on Education

Asan Memorial College of Engineering and Technology Bachelor of Engg. (Comp. science.) · (2014)

Atomic Energy Central School

· (2007 - 2011)

Arulmigu Thirupurasundari Amman Polytechnic College, Tirukalukundram, Tamilnadu.

High School Diploma, Electronics and Communications Engineering Page 4 of 4



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