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Manager Customer Service

Location:
Bradenton, FL
Salary:
Open
Posted:
June 22, 2019

Contact this candidate

Resume:

**** *** ****** ****

Palmetto, FL *****

Cell: 305-***-****

ac9n1w@r.postjobfree.com

Professional Summary

Reliable and adaptable General Labor worker with an agreeable disposition and a stellar customer service ethic. Adept multi-tasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects as needed for job requirements. Core Qualifications

• Wide experience in a variety of types of physical labor

• Robust physical stamina for performing strenuous and repetitive tasks

• High ability to follow written and oral instructions

• Basic mathematical skills

• Excellent grasp of safety guidelines for a variety of job contexts

• Good oral and written communication abilities

Work Experience

Shift Manager then General Manager

September 2017-present

Fuzzy’s Taco Shop

Sarasota, FL

Supervisor: Dave Hunt, Owner

• Effectively and efficiently manage restaurant by following the best practices and to ensure Guest satisfaction and profit maximization

• Manage day to day operations during scheduled shifts that include daily decision making, Team Member support, Guest interaction, scheduling, planning while upholding standards, product quality and cleanliness

• Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste

• Setting up and stocking stations with all necessary supplies.

• Preparing food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)

• Cooking menu items in cooperation with the rest of the kitchen staff.

• Lifting- 10-100lbs.

• Exposed to cleaning chemicals.

• Color and depth perception required for vision. Needs both near and far vision.

• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.

• Stands and walks constantly.

• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.

• Frequent hand washing required.

Driver/Operator/Manager

12/2015 to 12/2017

Scott’s Towing

Bradenton, Florida

Supervisor: Scott Tuten 941-***-****

• Operated tow trucks and passenger vehicles.

• Communicating with a dispatcher.

• Driving to the scene of an accident or breakdown.

• Connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard.

• Adhered to all safety procedures in transporting cars.

• Supervise fellow drivers under the direction of owner

• manage day to day operations in collaboration with owner Assistant Manager

1997-2013

Alvi’s Takeout and Catering

Homestead, FL

Supervisor: Vicky Gonzalez 786-***-****

• Setting up and stocking stations with all necessary supplies.

• Preparing food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)

• Cooking menu items in cooperation with the rest of the kitchen staff.

• Lifting 10-100lbs.

• Exposed to cleaning chemicals.

• Color and depth perception required for vision. Needs both near and far vision.

• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.

• Stands and walks constantly.

• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.

• Frequent hand washing required.

• Effectively and efficiently manage restaurant by following the best practices and to ensure Guest satisfaction and profit maximization

• Manage day to day operations during scheduled shifts that include daily decision making, Team Member support, Guest interaction, scheduling, planning while upholding standards, product quality and cleanliness

• Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste Lead Cook/Supervisor

2013-2015

Dockside Tropical Cafe

Key West, FL

Supervisor: Yolanda Lucas 786-***-****

• Manage day to day operations during scheduled shifts in absence of main supervisor

• Setting up and stocking stations with all necessary supplies.

• Preparing food for service (e.g. chopping vegetables, preparing meat, or preparing sauces)

• Cooking menu items in cooperation with the rest of the kitchen staff.

• Lifting 10-100lbs

• Exposed to cleaning chemicals.

• Color and depth perception required for vision. Needs both near and far vision.

• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.

• Stands and walks constantly.

• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.

• Frequent hand washing required.

Education

High School Diploma 6/2000

South Dade Senior High School

Homestead, FL



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