Manager Customer Service
Resume:
Palmetto, FL *****
Cell: 305-***-****
*********@*****.***
Professional Summary
Reliable and adaptable General Labor worker with an agreeable disposition and a stellar customer service ethic. Adept multi-tasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects as needed for job requirements. Core Qualifications
• Wide experience in a variety of types of physical labor
• Robust physical stamina for performing strenuous and repetitive tasks
• High ability to follow written and oral instructions
• Basic mathematical skills
• Excellent grasp of safety guidelines for a variety of job contexts
• Good oral and written communication abilities
Work Experience
Shift Manager then General Manager
September 2017-present
Fuzzy’s Taco Shop
Sarasota, FL
Supervisor: Dave Hunt, Owner
• Effectively and efficiently manage restaurant by following the best practices and to ensure Guest satisfaction and profit maximization
• Manage day to day operations during scheduled shifts that include daily decision making, Team Member support, Guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
• Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste
• Setting up and stocking stations with all necessary supplies.
• Preparing food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
• Cooking menu items in cooperation with the rest of the kitchen staff.
• Lifting- 10-100lbs.
• Exposed to cleaning chemicals.
• Color and depth perception required for vision. Needs both near and far vision.
• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.
• Stands and walks constantly.
• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.
• Frequent hand washing required.
Driver/Operator/Manager
12/2015 to 12/2017
Scott’s Towing
Bradenton, Florida
Supervisor: Scott Tuten 941-***-****
• Operated tow trucks and passenger vehicles.
• Communicating with a dispatcher.
• Driving to the scene of an accident or breakdown.
• Connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard.
• Adhered to all safety procedures in transporting cars.
• Supervise fellow drivers under the direction of owner
• manage day to day operations in collaboration with owner Assistant Manager
1997-2013
Alvi’s Takeout and Catering
Homestead, FL
Supervisor: Vicky Gonzalez 786-***-****
• Setting up and stocking stations with all necessary supplies.
• Preparing food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
• Cooking menu items in cooperation with the rest of the kitchen staff.
• Lifting 10-100lbs.
• Exposed to cleaning chemicals.
• Color and depth perception required for vision. Needs both near and far vision.
• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.
• Stands and walks constantly.
• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.
• Frequent hand washing required.
• Effectively and efficiently manage restaurant by following the best practices and to ensure Guest satisfaction and profit maximization
• Manage day to day operations during scheduled shifts that include daily decision making, Team Member support, Guest interaction, scheduling, planning while upholding standards, product quality and cleanliness
• Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste Lead Cook/Supervisor
2013-2015
Dockside Tropical Cafe
Key West, FL
Supervisor: Yolanda Lucas 786-***-****
• Manage day to day operations during scheduled shifts in absence of main supervisor
• Setting up and stocking stations with all necessary supplies.
• Preparing food for service (e.g. chopping vegetables, preparing meat, or preparing sauces)
• Cooking menu items in cooperation with the rest of the kitchen staff.
• Lifting 10-100lbs
• Exposed to cleaning chemicals.
• Color and depth perception required for vision. Needs both near and far vision.
• Twists and reaches occasionally. Grasps objects to move or manipulate them frequently.
• Stands and walks constantly.
• Listen to and comprehends instructions from Guests and coworkers over background restaurant and equipment noise constantly.
• Frequent hand washing required.
Education
High School Diploma 6/2000
South Dade Senior High School
Homestead, FL
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