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Executive Assistant Sales

Cleveland, OH
June 17, 2019

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*** ******* **, ******** ***, OH 44143 216-***-****

Professional Summary

Experienced LPN licensed in Nursing with strong clinical and people skills. Responsible LPN, Healthcare Administrator with excellent communication skills demonstrated by 16 years of experience in healthcare. Hard-working, multi-tasking executive assistant with outstanding telephone, scheduling and documentation skills. Detail-oriented and driven admissions director(present) with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff. Superb communication skills with expertise in public relations and marketing strategies.


Strong clinical judgment

Acute care expertise

Disease prevention and intervention specialist

Diabetes and nutrition educator

High level of autonomy

Hospice and palliative care experience

Patient/family focused

Patient evaluation/intervention

Professional bedside manner

Hospice philosophy understanding

Patient and family advocacy

Safe NG tube insertion and removal

Dedicated hospice care provider

Thorough physical assessment

Patient positioning competency

Tracheotomy care

Foley catheter insertion/removal familiarity

Insulin medication assistance

Proper catheter insertion/removal

Spirometer reading accuracy

Adept multi-tasker

Energetic and driven

Public speaking

Team leadership

Conflict resolution

Data management

Work History

Director of Admissions & Marketing 05/2016 to Current

HCR Manor Care – Mayfield Heights

Directed and coordinated marketing activities and policies to promote products and services.

Identified value propositions and key messages for all of the company's marketing campaigns.

Coordinated and participated in promotional activities and trade shows.

Analyzed business developments and monitored market trends.

Completed quarterly forecasting and monthly financial reviews.

Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Met existing customers to review current services and expand sales opportunities.

Closed an average of 600 sales calls each quarter.

Supported the sales team in writing proposals and closing contracts.

Admissons Nurse/Coordinator 03/2015 to Current

HCR Manor Care – Mayfield Heights, OH

Verified patients' eligibility and claims status with insurance agencies.

Entered orders into the EMR system efficiently and without errors.

Prepared patient charts, pre-admissions and consent forms as necessary.

Developed patient care plans, including assessments, evaluations and nursing diagnoses.

Oversaw and managed fifteen clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.

Demonstrated ability to lead and motivate outstanding healthcare teams.

Exceeded targeted sales goals by 10%.

Managed and recorded all leads from outbound telephone marketing.

Completed daily outbound calls, up to 3 hours per day.

Developed partnerships with local businesses to secure third party promotions.

Contacted new and existing customers to discuss how their needs could be met through specific products and services.

Identified prospective customers by using business directories and following leads from existing clients.

Charge Nurse-LPN 01/2012 to 01/2015

Kemper House Mentor – Mentor, 44061, OH

Effective counseling in health maintenance and disease management.

Liaised between patients and physicians to ensure patient comprehension of treatment plans.

Instructed patients and family members on proper discharge care.

Closely monitored acute conditions.

Ensured HIPAA compliance.

Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.

Developed and implemented nursing care plans.

Developed patient care plans, including assessments, evaluations and nursing diagnoses.

Documented patient information obtained from interviews.

Delegated staff nurse duties.

Supervisor-LPN Charge Nurse 02/2003 to 11/2012

Pleasant Lake Villa – Parma, OH

Self-directed with astute judgment skills. High level of personal accountability.

Managed care for post-operative patients through discharge.

Instructed patients and family members on proper discharge care.

Closely monitored acute conditions.

Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.

Contributed substantially to successful department JCAHO accreditation.

Participated in unit-based Quality Assurance Program.

Developed and implemented nursing care plans.

Delegated staff nurse duties.

Trained new staff on quality control procedures.

Followed infection control procedures.

Measured urine and delivered specimens to lab.

Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.

Strong leader for nursing personnel assigned to the unit/shift.


LPN: Nursing 2003

Willoughby-Eastlake Technical School - Willoughby, OH

Associate of Arts: Nursing 2003

Lakeland Community College - Kirtland, OH

Bachelor of Science: Healthcare Service and Administration 2014

Bryant and Stratton College - Eastlake, OH


Advanced Cardiac Life Support (ACLS) Certification- 2003 to Present

Health Insurance Portability Accountability Act-2012 to Present

Institute for Healthcare Improvements & Quality Assurance- 2012 to Present

American Fitness Association of America-2003 to Present

Additional Information

Upon Request

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