Jeannette Loggins

**** ********** ****** **

Stockton, CA 95210

209-***-****

ac9mt2@r.postjobfree.com

Summary:

Jeannette has over 10 years’ experience in administrative support roles. She is eager to get back into a role that would utilize her administrative support skills. Alpha-numeric data entry score: 7,235 KSPH, Microsoft Excel 2013 Score: 83%

Qualifications

Compliance with HIPAA and OSHA

Typing Proficiency: 48 WPM

Insurance Billing and Coding

Insurance Authorizations

Collating, Faxing

Software, MSWord, Chart Logic

Sales/Cash Handling

Medical Filling

Call Screening & Directing

Database Maintenance

Copying

Administration Support

Outside Referrals

Multi-line Telephone Systems

Customer Account Billing

Medical Manager Software

Patient Scheduling & Telephone Technique

Checking in Patient at the Counter

Verifying Patient Insurance

Experience

Amazon June to Present

Sorter

Warehouse sorter responsibilities include handling merchandise lifting, moving, counting, and placing items in a tote to be made for delivery to the customer.

Volt Temp Agency-Iron Mountain March 2019 to May 2019

Date Entry

Responsibilities included entering data in a database and maintain accurate records of valuable company information.

Kelly Temp Agency-The wine group January 2019 to February 2019

Data Entry

Responsibilities included entering data in a data for customers wine orders and maintaining accurate records of valuable company information.

Aerotek Temp Agency-Blue Shield May 2017 to November 2018

Corporate Recovery

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, and small balance write off.

Accountable for reducing delinquency and duties necessary to support the Accounts Receivable Department. Must communicate & follow up effectively with the provider or member.

Aerotek Temp Agency- Blue Shield October 2016 to March 2017

Benefits and Eligibility

Taking calls from members with issues with their benefits and eligibility. Providing accurate benefits for the members. Also providing the members with their benefits for the pharmacy. Updating member’s information if needed in Facets.

J & L Staffing – Housing Authority May 2016 to September 2016

Program Assistant

Working under limited supervision following all policy and guidelines of the supervisor. Typing and mailing all letters to applicants, preparing briefing packets for all scheduled applicants, retrieving files to be reviewed by the supervisor, viewing all mail that comes in, and taking and calling applicants to solve complicated issues.

Aerotek Temp Agency-Blue Shield July 2015 to January 2016

Credit Backs

Prepare source data for computer entry by compiling and sorting information. Input the Provider information from checks that are sent to the company. Calculate and deposit the checks sent for refunds on claims. Place numbers on the checks and send to another department to process. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data. Secures information by completing data base backups.

In Home Health September 2014 to February 2015

Care Provider

Monitors patient condition by observing physical and mental condition, intake and output, and exercise, supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

Manteca Medical Group

Medical Receptionist January 2011 to January 2014

Registered Patients, greeted patients as they walked in, prepared encounters for upcoming day, scanned finical documents, verified patient insurances, enclosed patient bills in envelopes, handled cash for patient co-pays, opened and closed the office, assembled patient charts, stocked paper, made copies of patients paperwork, and stamped outgoing mail.

Teletech December 2001 to March 2010

Office Administrative Assistant

Customer insurance billing assigned to all projects, performed proper phone etiquette in order to manage insurance needs, assisted customers with policy information, processed daily transactions, distributed mail, provided prompt courteous responses to customers, handled complex issues with customer, managed multiple files daily, responsible for computer input on all software programs.

Education

Heald College – Stockton, CA

Associate of Arts Degree October 2014

Brenkwitz High School – Hayward, CA June 1989

Graduated with Diploma

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