*** ******** ******** ***** *****, CA 91910 619-***-**** firstname.lastname@example.org Skype: benny.andrade Accomplished business professional with vast experience in supply chain, logistics and operations. Deep knowledge of international sales, protocol and procedures. Skilled in facing challenges, growing existing business while saving costs.
Dr. Bronner’s Magic Soaps
Senior Logistics Manager 7/2017 – Present
Logistics Manager 4/2014 – 7/2014
Logistics Coordinator 8/2011 – 4/2014
Under direct report of COO, developed policies and procedures for supply chain and logistics responsibilities while managing headquarters’ distribution center and personnel. Plan and implement material flow management systems in order to meet production requirements for both domestic and international company’s facilities. Train shipping department personnel in roles and responsibilities regarding domestic and global logistics strategies. Communicate with logistics partners to orchestrate domestic and international shipments in a timely and cost effective manner. Ensure that company’s global supply chain is properly functioning; Maintain metrics, reports, process documentation, customer service logs, training and safety records. Provide market research support and full spectrum of international market analysis to company’s President. Contributed to over $1M in operational savings. Preferred Global Logistics 2010 – 2011
Business Development Manager
Identified and developed both new and follow-on business opportunities that generated profitable growth opportunities. International sales and leads through prospecting, warm-calling and networking. Implemented follow- up strategies to increase revenue and drove customer loyalty; formulated strategy while providing support in import- export endeavors; Contracts development and business negotiations. Provided support to management in budgeting, monitoring, reporting, communication and liaison.
Multimodal Esquer, Inc.
Operations Manager 2004 – 2009
Account Manager/Customer Service 2003 – 2004
Managed a 30+ truck fleet in an efficient, cost-effective manner; Staffed, structured, and maintained a productive team of highly qualified truck operators; Identified and expanded backhaul revenue by negotiating transportation rates with 3rd party carriers; Optimized moves based on geographic areas and costs; Observed dispatch and delivery processes and ensured that all SOPs were established, followed and continually improved; Provided excellent customer service and leadership of the team.
Managed and serve as customer representative for company’s accounts. Built relationships with customers and partner-carriers. Book and arrange shipments based on customer commitments and requirements. Resolve any issues that may arise in load pickup and delivery.
United States Department of Commerce 2002 – 2003
Coordinated market research to counseling U.S. companies seeking new international trade partners. Provided support for international trade specialists with development of trade seminars, presentations and other projects. 2 P a g e
National University 2018 – Present
Supply Chain Management Adjunct Professor
Southwestern Community College 2010 – Present
Logistics, Management and Transportation Adjunct Professor CETYS Universidad 2009 – 2017
Logistics, Management and Transportation Adjunct Professor Education
Executive Education Course, Supply Chain Management: Driving Strategic Advantage 2013 Massachusetts Institute of Technology, Cambridge, MA Master’s in Business Administration - Concentration in Supply Chain 2008 CETYS Universidad, Tijuana, México (Certified WASC); Graduated SUMA CUM LAUDE BA International Business, Emphasis in North American Studies & English 2002 San Diego State University, San Diego, CA
Dual Degree MEXUS exchange program with CETYS Universidad; Graduated CUM LAUDE National’s Deans List Award 2002-2003 Recipient
Academic Continuing Education
International Business Institute for College Professors 2013 Michigan State University, East Lansing, MI
Teaching Adult Learners 2013
Online Open Study – Central Institute of Technology, Australia Languages & Skills
Italian Professional & Conversational
French Professional & Conversational
ERP: SAGE Proficient
MS Office Proficient
Southwestern College Logistics Advisory Committee 2007 to Present Grupo BEA Business-Social Group 2010 to Present
Council of Supply Chain Management Professionals, Member 2010 Volunteer & Interests
Aspire-Encore at Rancho del Rey HOA, Secretary/Treasurer; San Vicente Nursery Home, Active Volunteer; Volunteer at Baja California Institute for Quality and Competitiveness; Frequent guest motivational speaker at professional organizations and academic institutions.