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QuickBooks, Microsoft Word,Excel, French and Arabic Lauguages.

Amesbury, Massachusetts, United States
June 17, 2019

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Cell: 978-***-****


Courses in: Business Financial Analysis; Marketing Fundamentals; Operations Fundamentals; Organizational Behavior, Accounting, Computerized Accounting Systems

Bachelor’s Degree: Business Administration and Accounting


H&R Block - Income Tax Preparer

Rome Learning Institute - Health Training Center Medical Coding & Billing

Software Skills:

QuickBooks; IDX Program and Get Link; various tax software; Medical Billing and Coding; Auditing and income review software; Microsoft Word/Access/Excel

Professional Experience:

Billing and Accounts Payables Jan 2019 to Apr 2019

Lincoln Financial Group Dover, NH

Handled billing and accounts payables

Handled delinquency accounts

Handled invoices

Schedule receipt for the insurance company

Internal Revenue Service, Andover MA 01/2007 to 04/2016

Customer Service Representative

Provide taxpayers who experience problems about their refund the way to correct and fix these problems, correct Math Errors, refund Trace Actions, Unpotable Return, rejected return, amended return and determine necessary adjustment.

Inform taxpayers and guide them to the right department and information they need it.

In order to do these I utilize various computer systems as IDRS, MAS, IAT, CIS, and EUP to resolve a wide range of problem.

Tax Examiner

Electronic Help Desk for tax preparers.

Provides customer support tax practitioners who experience problems filing tax returns.

Review all information concerning e-file applicants and participants tax compliance order to accept or reject their e-file application.

Follow guidelines established in the Internal Revenue Manual for Electronic Tax Administration. Conduct suitability checks used to determine if the firm or individual listed on the e-file Application is appropriate to offer electronic filing.

Research a variety of sources, analyze, and initiate actions on tax issues and obtaining applicable returns.

Made all required information for correction of accounts and records.

Secure payments of delinquent taxes and filing of delinquent returns.

Determine financial, levy sources, adjustment and uncollectible information and advise taxpayers of appeal procedures.

The Chateau, Andover MA 04/2005 to 01/2010

Part time Bookkeeper

Reconcile daily cash and total sales reports

Compile monies from cash outs & action bank deposits

Manage sales logs and journals

Reconcile Keno & lottery against lottery reports

Manage registers for day & night shifts

Malden Mills, Lawrence MA 01/2000 to 06/2006

Credit Department & Accounts Receivable

Processed credit to new applicants

Provide support to existing customers

Collected approximately $500k/month

Daily monitoring delinquent accounts

Initiate collection calls and follow up communication with accounts

Maintain current A/R list & communication with sales representatives

Track outstanding balances based on customer’s terms

Initiate new account credit and credit inquiry approvals

Managed primarily through Excel and QuickBooks software

Account Temp

Consulting Projects 2002 to Present

Accounts receivable

Coordinate with sales managers as needed to ensure that customers are in the right discount groups and pricing levels to ensure proper billing

Review, track and follow up with all

North American Industries (Accounts Receivable)

Lahey Clinic Medical Center (Billing)

Akro Pharma (Accounts Receivable)

Azonix Data Entry

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