Customer Service Teacher

Jenny Cardona

**** **. **** *** ******* Creek Fl. 33066

Home and Cell 954-***-****

Email address:

***********@*****.***

June 12, 2012

To Whom It May Concern:

I understand that you currently searching for an encouraging individual to fill a vacancy at your facility. I believe that I can make a substantial contribution to your facility. As you will see in my enclosed resume, I have the educational background and professional experience that can be utilized in many social settings. In addition, I am motivated, enthusiastic and would appreciate the opportunity to contribute to your facility. I would like an opportunity to discuss a possible career opportunity. I will make myself available at your convenience, during or outside of normal business hours.

Sincerely,

Jenny Cardona

Jenny Cardona

2153 NW.45Th Ave

Cell 954-***-****

Email address:***********@*****.***

Experience

Sanders Park Elementary 754-***-****

800 NW. 16th St, Pompano Beach, Fl. 33060 (Fax) 754-***-****

Position / Title Tasks Accomplishments

9/1/2011To

6/9/2012 Teacher Assistant

Responsible for assisting the Head start teacher in a specialized educational curriculum that helps to improve the lives of children. • Help to implement a specialized curriculum that Head Start mandates.

• Successfully managed classrooms and assisted in cafeteria duties.

Coconut Creek Elementary 754-***-****

500 NW. 45Th Ave Coconut Creek Fl. 33066 (Fax) 754-***-****

Position / Title Tasks Accomplishments

02/2008 To

6/09/11 Teacher Assistant

(CCES) Responsible for management of daily, half hour computer classes for grades K - 5. Implemented reading groups to academically challenged students. • Developed a specialized curriculum that reinforced FCAT requisites. Successfully managed classrooms and assisted in cafeteria duties.

10-2006

To

01-2008 Substitute Teacher Implemented teacher instructions and managed classrooms in various schools and grade levels. • Successfully executed the lesson plans developed by the class room teacher.

Access Diabetic Supply (Diabetic Supply Company) 08/03-09/06

2101 NW 33rd St, Suite 2000, Pompano Beach, Fl. 33069 800-***-****

Position / Title Tasks Accomplishments

Customer Service Representative Responsible for primary contact with physician office to update and maintain patient prescription information for consumable medical supplies. • Contributed to enhanced sales figures, meeting corporate goals and objectives.

• Facilitated communication with physicians and patients in a professional and competent manner

Bridges of America Inc. (Residential Treatment Facility for Drug and Alcohol Abuse) 3/01 – 07/03

400 SW. 2nd St, Pompano Beach Fl. 33063 954-***-****

Position / Title Tasks Accomplishments

Drug & Alcohol Counselor Taught groups in the basic principles of the Twelve Step AA/NA program. Educated life management skills for a drug free lifestyle to an adult population. Moderated group discussion and therapy. Wrote individualized treatment plans based on client needs • Successfully maintained a fifteen patient caseload while focusing on treatment and prevention of drug and alcohol abuse.

• Facilitated the re-introduction of individuals back into the main population with new skills to aide in the management of daily issues without the necessity of drugs or alcohol.

BA Psychology May 1992 Rutgers University, Camden New Jersey

Broward Community College Educator Preparation Institute (EPI) 21 credits completed /21 credit program

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