Customer Care

MAHGOUB, NADIR AAMIR M.

Phone: **** – *** – ****, 090*-***-****

Email: **.*****@****.***

Primary Address: 3106 Al noor Tower, Al majaz 3, Sharjah, UAE Current Address: 1423 A, Al manza metropolises condominium, Las Pinas, Metro Manila, Philippines

Birthday: March 28, 1995

Nationality: Sudanese

CAREER OBJECTIVE

Highly skilled and meticulous Call Center Representative with a superb record of customer satisfaction. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Flexible scheduling availability. TECHNICAL SKILLS

Hardware troubleshooting

Programming (Java & C++)

Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc)

Adobe Creative Suite (Photoshop & InDesign)

EDUCATION

Bachelor of Science in Electrical Engineering (2016 – 2019) University of Perpetual Help System Dalta

Las pinas City, Philippines

Bachelor of Science in Electrical & Electronics Engineering (2013-2015) University of Sharjah

Sharjah, UAE

High School Diploma (2010-2012)

Al Shola Private School

Sharjah, UAE

ACHIEVEMENTS/RESPONSIBILITIES

President of IEEE Club (2014 - 2015)

Vice-Governor of IEEE Club (2013 - 2014)

PERSONAL SKILLS

Excellent written and verbal communication skills

Highly organized and efficient

Ability to work independently or as part of a team Professional Language skills

Arabic: Excellent reading, writing, and speaking (Mother tongue)

English: Excellent reading, writing, and speaking

Swahili: Satisfactory speaking only

EXPERIENCE

- Electrical Designer Engineer (Trainee)

Net Pacific INC. (March 2018 – May 2018)

Create the details, drawing, and schematic the connection of wires for the lighting, and power auxiliaries in the projects, and design the appropriate illumination for the project.

- Call Center Agent

Sharaf DG (L.L.C). (December 2014 – November 2015) Call center as customer care, help the customers if they have any problem and answer their enquiries.

- Event Organizer

Vibes Events (L.t.d). (June 2014 – June 2014)

Be one of organization team for the event of Abu Dhabi Science Festival in al majaz water front in Sharjah for 10 days.

- Call Center Agent

T.N.S marketing research company. (June 2013 – April 2014) Make surveys with the people & take their views for some products and services.

Contact this candidate