Customer Service Air Force

Scott H. Creigh

704-***-**** ***********@*****.***

Charlotte, NC www.linkedin.com/in/ScottCreigh

SUMMARY

Senior Graphic Artist / Color Retouching Specialist / CSR with solid experience in the printing industry. Very effective in taking jobs from the initial design to final print production. Pragmatic and competent with ability to handle multiple projects concurrently whether working independently or with teams. Detail-oriented while maintaining productivity. Strong communication skills, verbal and written.

PROFESSIONAL EXPERIENCE

SNYDER PACKAGING, INC., Concord, NC 2016 – 2018

Prepress Technician / Color Specialist

Received files form customers and configured them so that customers desired results could be achieved. This was done using the offset printing method to produce the to produce folding cartons.

• Scheduled personnel and tracked projects through the production process

• Quality checked items and communicated timelines to customers

• Created of ICC profiles, calibration curves used in fingerprinting presses

• Upgraded, configured and maintained workstations for various computer systems SONOCO / TRIDENT AMERICAS, Charlotte, NC 2010 – 2016 Senior Graphic Artist / Color Retouching Specialist / CSR Manipulated all aspects of graphics files to produce consistently high quality results to meet brand standards and customer expectations.

• Received and preflighted customer files to ensure that artists were given correct materials needed to complete tasks assigned to them

• Troubleshot, diagnosed and revised customer files for quality output and efficient production

• Trained other personnel in the processing of customer files

• Billed for, archived and managed inventory control regarding outsourced projects

• Manipulated color for lithographic/offset printing production per request while the customer remained onsite

SCHAWK!, INC. Cincinnati, OH 2006 – 2008

Electronic Assembly Specialist

Supported all production aspects of art including final file preparation for delivery to customer.

• Mentored personnel in the processing of customer files

• Created quality control procedures and established quality standards

• Processed customer files per instructions for quality output and efficient production

• Managed and supervised departments including: electronic prepress, mechanical stripping, proofing, file library and plate making

Scott H. Creigh 704-***-****) Page 2

SHOREWOOD PACKAGING, Newport News, VA 1997 – 2006

Electronic PrePress Artist

Managed prepress production, file library and lithographic plating for print production.

• Implemented electronic prepress systems

• Created quality control procedures and set quality standards EDUCATION

Bachelor of Business Administration Business Administration / Management Strayer University, Concord, NC Graduate 2012, Magna Cum Laude Associate of Applied Business – AAB Management of Technology Cincinnati State Technical & Community College, Cincinnati, OH Graduate 2010 MILITARY EXPERIENCE AND CERTIFICATIONS

Certificate of Training Law Enforcement Specialist U.S Air Force Police Academy, San Antonio, TX Graduate 1981 Sate of NC Notary Public 08.23.2018

Certificate of Achievement Graphics Arts

Byington Solway Vocational School, Knoxville, TN Graduate 1981 CONTINUING EDUCATION

Certificates of Completion for current updates of the following programs through Linda.Com: Adobe Creative Suite for: Photoshop, Illustrator, InDesign and Acrobat Professional Microsoft Office Suite for: Word, Excel, PowerPoint and Outlook Express COMPETENCIES AND TECHNICAL SKILLS

• Proficient with: Adobe Photoshop, Illustrator, Acrobat Pro and InDesign, Microsoft Office, Macintosh OS, Windows OS and Windows Server Edition

• Experienced user of ESKO and Heidelberg software packages that including Trapping, RIP, Workflow and Color Calibration modules

• Extensive experience with trapping, troubleshooting and the preflighting customer files using ESKO and Heidelberg software

• Color correction and the manipulation of high resolution multichannel images

• Produced and designed artwork for offset, dry offset, gravure, screen print and flexographic packaging projects

• Trained many other employees in all aspects of production to provide consistency within the final products produced

• Implemented process improvement plans that reduce production time, particularly the time that jobs spend on the press

• Managed projects from the conception to completed deliverable product line

• Preformed many years as customer service reprsentative in which time I worked with customers to produce desired results while maintain strict branding standards

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