Receptionist/ Office assistant & administrator

MARKETING

GRADUATE

NONDUMISO

MKHWANAZI

LANGUAGES

English

IsiXhosa

IsiZulu

ABOUT ME

A vibrant, task and people-orientated marketing graduate who values going beyond average and exceeding

expectations. Currently working as an office assistant/ administrator and has experience as receptionist and as a sales and production assistant. Eager to hold a customer focused role and/or perform administrative duties and always seeks to grow, learn, develop and to expand her skills and abilities. She possesses a very helpful, welcoming yet professional demeanor and the ability to professionally communicate with customers and building strong

relationships both telephonically and personally in order to deliver the best outcome. Adept at assisting with the smooth running of the companies day to day functions and possesses the ability to professionally and effectively handle customer enquiries from emails, company website and telephone as well as quoting, placing orders, invoicing and liaising with the logistics department to ensure that orders are delivered to clients and ensuring that clients are satisfied, along with all the necessary office admin. Email: *******************@*****.***

Phone: 081-***-****

Address: 37 Mallinson Road, 19 Maluti,

Heights, Sydenham, 4091

DOB: 25 October 1995

EXPERENCE

Present-

Nov 2018

DigitLab

Office Assistant/ Administrator

Answering calls, switchboard, emailing, tracking timesheets on magnetic, ordering groceries and stationery, arranging flights, accommodation and car hire, setting meetings, booking boardrooms, app testing, uploading content onto client apps through back office, community management, billing client invoices on magnetic, sending statements and invoices to clients, gift wrapping, walking in clients, preparing hot and/or cold drinks and ensuring them a comfortable stay, making sure offices and boardrooms are clean and neat, resolving company maintenance issues and arranging courier pick up and deliveries.

Apr 2018-

July 2018

Big Eye Branding SA t/a Promobasket

Sales and Production Assistant - Intern

Handling enquiries from website, emails and telephone, handling complaints, quoting, invoicing, ordering and managing the collection and delivery of customer orders and ensuring customer satisfaction.

Feb 2018-

Mar 2018

Big Eye Branding for Africa

Receptionist - Intern

Answering and making calls, transferring calls, taking messages and handling correspondence, meeting and

sitting clients, emailing, printing, copying, scanning, filing and binding, data capturing, taking photographs, resolving company IT and maintenance issues, ordering company items.

EDUCATION

2016-

2018

National Diploma in Marketing

Durban University of Technology

2009-

2013

National Senior Certificate (Matric)

Overport Secondary High School

HOBBIES & INTERESTS

Socializing

& events

Advertising

Business Fitness &

Health

SKILLS

Excellent

Communication

Customer-focused

approach to problem

solving and ensuring

repeat business

Strong administrative

skills

Ensuring positive overall

customer/client

experience

Excellent computer skills

(Outlook, Gmail, MS

Word, Excel,

PowerPoint, Internet

explorer, Sage and

OrderEasy

100% 99% 99%

100% 100%

Nad Pillay, Subject Lecturer at DUT (031-***-****/ ****@***.**.** ) Ruanta Moodely, HR and Financial Manager at Big Eye Branding (031- 207-3505/ ******@**************.*** )

Sasheena Pillay, Bookkeeper & Office manager at DigitLab (031-764- 0975/****@********.**.**)

Contact this candidate