Annette Stamper
PROFESSIONAL EXPERIENCE
Cruise America, Inc., Mesa, AZ February 2017 – Present
Accounting Clerk
oEnter into the General Ledger - Hubs and Dealers daily
oEdit month end reports
oReassign Toll and Parking tickets as needed
oFiling of final daily Hubs and Dealers Reports
oBackup Receptionist at the Corporate Office
oBackup Mailroom Clerk at the Corporate Office
Smithfield Foods, Smithfield, VA (Contract) May 2016 – September 2016
Accounts Payable Assistant
oPay invoices in SAP
oReconcile Vendor’s monthly statements
oReconcile Goods Receipts and Invoices Received weekly
oAssist co-workers with their duties
oReconcile Hotel invoices
oContact Vendors to collect the information needed
Trilogy International, Inc., Dearborn Heights, Michigan (Contract) March 2015 – April 2016
Data Analyst
oContract Employee at the Ford Motor Company – prototype engine plant
oReviewing and editing data for each component in their present operating system while helping with ideas for the new system
oMapping of prior data so that the development team can connect the correct information for the new program our company is updating for Ford and then testing the new program for any issues
oEntering engine part changes for tracking from one system to another
University of Phoenix, Phoenix, Arizona March 2008-November 2014
Contact Specialist
oPerforming outbound calls that were requested by possible new students and taking inbound calls from potential or current students with an average of 700 – 1300 calls daily.
oMentored new hires and struggling veterans to help them improve the quality of their calls.
oResearched program information as required to meet potential student’s needs.
oInvolved in the pilot testing and special projects on different programs within the contact center.
Albertsons #968, Casa Grande, Arizona December 2002 – March 2008
Customer Service Personnel
oInteracting with both internal and external customers on a daily basis.
oDirecting incoming calls to the correct department or person throughout the day.
oTraining of new hires in the department when needed.
oVerifying that my cash was within the company’s guidelines daily.
oProviding prompt friendly customer service with each person I came in contact with.
Harrah's Ak-chin Casino Resort, Maricopa, Arizona March 2003 – November 2007
Income Control Auditor (Finance Department)
oEntering into the General Ledger
oResponsible for collecting and auditing the necessary paperwork so I could generate accurate reports for an audit desk on a daily basis.
oIdentified a need for a spreadsheet then organized and developed a spreadsheet that is now used company wide.
oTraining of new hires in the department when needed.
oInteracting with both internal and external customers on a daily basis.
oAssisted in the reviewing process for the end of month reports so that an accurate audit was compiled correctly.
Pit Clerk
oDeveloped spreadsheets for different departments of the company so that they could award their players points when they were not playing the slot machines.
oInput the correct data for the player to receive a new card and to receive points on their player’s card.
EDUCATION:
Central Arizona College, Coolidge, AZ 2001
Associate in Applied Science in Accounting
Associate in Applied Science in Microcomputer Systems Manager
Associate in Applied Science in Microcomputer Business Applications
Graduated with these three degrees at the same time with a 3.38GPA