Annette Stamper

PROFESSIONAL EXPERIENCE

Cruise America, Inc., Mesa, AZ February 2017 – Present

Accounting Clerk

oEnter into the General Ledger - Hubs and Dealers daily

oEdit month end reports

oReassign Toll and Parking tickets as needed

oFiling of final daily Hubs and Dealers Reports

oBackup Receptionist at the Corporate Office

oBackup Mailroom Clerk at the Corporate Office

Smithfield Foods, Smithfield, VA (Contract) May 2016 – September 2016

Accounts Payable Assistant

oPay invoices in SAP

oReconcile Vendor’s monthly statements

oReconcile Goods Receipts and Invoices Received weekly

oAssist co-workers with their duties

oReconcile Hotel invoices

oContact Vendors to collect the information needed

Trilogy International, Inc., Dearborn Heights, Michigan (Contract) March 2015 – April 2016

Data Analyst

oContract Employee at the Ford Motor Company – prototype engine plant

oReviewing and editing data for each component in their present operating system while helping with ideas for the new system

oMapping of prior data so that the development team can connect the correct information for the new program our company is updating for Ford and then testing the new program for any issues

oEntering engine part changes for tracking from one system to another

University of Phoenix, Phoenix, Arizona March 2008-November 2014

Contact Specialist

oPerforming outbound calls that were requested by possible new students and taking inbound calls from potential or current students with an average of 700 – 1300 calls daily.

oMentored new hires and struggling veterans to help them improve the quality of their calls.

oResearched program information as required to meet potential student’s needs.

oInvolved in the pilot testing and special projects on different programs within the contact center.

Albertsons #968, Casa Grande, Arizona December 2002 – March 2008

Customer Service Personnel

oInteracting with both internal and external customers on a daily basis.

oDirecting incoming calls to the correct department or person throughout the day.

oTraining of new hires in the department when needed.

oVerifying that my cash was within the company’s guidelines daily.

oProviding prompt friendly customer service with each person I came in contact with.

Harrah's Ak-chin Casino Resort, Maricopa, Arizona March 2003 – November 2007

Income Control Auditor (Finance Department)

oEntering into the General Ledger

oResponsible for collecting and auditing the necessary paperwork so I could generate accurate reports for an audit desk on a daily basis.

oIdentified a need for a spreadsheet then organized and developed a spreadsheet that is now used company wide.

oTraining of new hires in the department when needed.

oInteracting with both internal and external customers on a daily basis.

oAssisted in the reviewing process for the end of month reports so that an accurate audit was compiled correctly.

Pit Clerk

oDeveloped spreadsheets for different departments of the company so that they could award their players points when they were not playing the slot machines.

oInput the correct data for the player to receive a new card and to receive points on their player’s card.

EDUCATION:

Central Arizona College, Coolidge, AZ 2001

Associate in Applied Science in Accounting

Associate in Applied Science in Microcomputer Systems Manager

Associate in Applied Science in Microcomputer Business Applications

Graduated with these three degrees at the same time with a 3.38GPA

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