10+ years of Administrative Assistant experience 60 WPM typing sp
Resume:
Mary Ludolph
Dispatcher/Customer Service/Administrative Assistant
Greene, NY 13778
***********@*****.***
An organized and coordinated individual who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused and committed to approaching tasks with tenacity and attention to detail. Seeking a position that will challenge me to a new level.
Authorized to work in the US for any employer
Work Experience
Logistics/Dispatcher/Customer Service
MNY Agency - Greene, NY
January 2019 to Present
Responsiblilities include:
• Coordinate, monitor and ensure the successful delivery of the company retail customer's merchandise
• Communicate with customers to keep them posted on their shipments
• Follow up with customers on their deliveries and resolve any problems and/or obstacles that could interfere with the timely completion of the scheduled delivery
• Maintained professional relationships with customers via phone and email
• Relayed load information to drivers and booked loads
• Follow up with drivers in regards to their pick up and delivery status
• Assisted drivers with any problems and/or obstcles that could interfere with the timely completion of their Provide logistic and dispatching support for calls from other dispatchers
• Coordinate and manage the most efficient loads to remain cost effective as a company Substitute Teacher
Greene Central School - Greene, NY
March 2018 to Present
Responsible for:
• Daily activities of classroom
• Maintaining a learning environment for children
• Keeping children focused and involved in studies
• Safety and well-being of children
• Caring out the teacher's plans for each day
Virtual Human Resource Assistant
Center Drive West, Third Floor - Los Angeles, CA
July 2016 to Present
• Recruit, maintain, and manage the Human Resource Department's IC Transcription Staff
• Write and tweak job descriptions
• Post jobs including finding new avenues for recruitment
• Process new-hire evaluation tests
• Reach out and onboard successful candidates
• Coordinate and present training to IC's
• Collect and present Metrics data each month
• Research problem areas within our departments and resolve
• Create surveys - collect and analyze data
• Email Support
• Maintain database of transcribers
• Social Media/Branding
• Writing of Press Releases
Administrative Assistant
Cooper Hospital - Camden, NJ
May 2000 to June 2002
• Directed guests and routed deliveries and courier services
• Answered and managed incoming and outgoing calls while recording accurate messages
• Opened and properly distributed incoming mail
• Greeted numerous visitors, including VIPs, vendors and interview candidates
• Helped distribute employee notices and mail around the office
• Maintained a clean reception area, including lounge and associated areas
• Drafted biweekly time sheets for per diem nurses
• Screened visitors and directed them to the correct employee or office
• Obtained signatures for financial documents and internal and external invoices Executive Administrative Assistant
U.S. Vision - Blackwood, NJ
October 1995 to May 2000
Responsibilities included:
• Transcribed memos, letters, etc. via a dictation tank
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events, including schedules and information preparation and distribution
• Created and maintained detailed credentialing reports for optometrists
• Ordered and distributed office supplies while adhering to a fixed office budget
• Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
• Managed office supplies, vendors, organization and upkeep
• Directed guests and routed deliveries and courier services
• Screened applicant resumes and coordinated both phone and in-person interviews
• Answered and managed incoming and outgoing calls while recording accurate messages
• Opened and properly distributed incoming mail
• Greeted numerous visitors, including VIPs, vendors and interview candidates
• Maintained a clean reception area, including lounge and associated areas
• Helped distribute employee notices and mail around the office
• Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
• Screened visitors and directed them to the correct employee or office
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
• Obtained signatures for financial documents and internal and external invoices
• Served as corporate liaison between the finance, IT and marketing departments
• Assisted the various Vice Presidents of the company as well as the President of the company
• Trained upcoming receptionists and secretaries
Education
Certificate in Executive Administrative Business
Katharine Gibbs Business School - Philadelphia, PA July 1989 to April 1990
Executive Administrative Assistant Certification in John Hay Library Special Collections
Katherine Gibbs Business School - Providence, RI
July 1989 to April 1990
certificate
PA school
Skills
60 WPM (10+ years), Administrative Assistant (10+ years), Articulate (10+ years), customer service (5 years), Transcription (2 years), Microsoft Office (10+ years) Certifications/Licenses
Driver's License
Additional Information
SKILLS
• 10+ years of Administrative Assistant experience
• 60 WPM typing speed
• Enjoy working in a group
• Natural problem solver
• Quick learner
• Team building
• Critical thinker
• Customer service
• Project planning
• Meets strict deadlines
• Self-motivated
• Strong customer service skills
• Articulate and well-spoken
• Strong organizational skills
• Flexible
• Experienced in Microsoft Office/Excel/PowerPoint
• Experience with Cloud and Box Storage
• Communicate in English effectively, verbally and in writing
• Ability to work with confidential information and to be tactful and discrete.
• Ability to work independently
• Works well under pressure
• Juggles multiple tasks effectively
• Pleasant demeanor
• Professional phone etiquette
• Excellent communication skills
• Ability to multitask, prioritize and execute in a fast-paced, remote environment
• Social media, twitter, blogging
• Experience in preparing reports and letters
• Transcription
• Editing
• Proofreading
• Detailed-oriented
• Experience with Search Engine Evaluation
• Legal to Work in the United States and can pass background check and security screening
Contact this candidate