10+ years of Administrative Assistant experience 60 WPM typing sp
Resume:
Mary Ludolph
Dispatcher/Customer Service/Administrative Assistant
Greene, NY 13778
ac9mcb@r.postjobfree.com
An organized and coordinated individual who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused and committed to approaching tasks with tenacity and attention to detail. Seeking a position that will challenge me to a new level.
Authorized to work in the US for any employer
Work Experience
Logistics/Dispatcher/Customer Service
MNY Agency - Greene, NY
January 2019 to Present
Responsiblilities include:
• Coordinate, monitor and ensure the successful delivery of the company retail customer's merchandise
• Communicate with customers to keep them posted on their shipments
• Follow up with customers on their deliveries and resolve any problems and/or obstacles that could interfere with the timely completion of the scheduled delivery
• Maintained professional relationships with customers via phone and email
• Relayed load information to drivers and booked loads
• Follow up with drivers in regards to their pick up and delivery status
• Assisted drivers with any problems and/or obstcles that could interfere with the timely completion of their Provide logistic and dispatching support for calls from other dispatchers
• Coordinate and manage the most efficient loads to remain cost effective as a company Substitute Teacher
Greene Central School - Greene, NY
March 2018 to Present
Responsible for:
• Daily activities of classroom
• Maintaining a learning environment for children
• Keeping children focused and involved in studies
• Safety and well-being of children
• Caring out the teacher's plans for each day
Virtual Human Resource Assistant
Center Drive West, Third Floor - Los Angeles, CA
July 2016 to Present
• Recruit, maintain, and manage the Human Resource Department's IC Transcription Staff
• Write and tweak job descriptions
• Post jobs including finding new avenues for recruitment
• Process new-hire evaluation tests
• Reach out and onboard successful candidates
• Coordinate and present training to IC's
• Collect and present Metrics data each month
• Research problem areas within our departments and resolve
• Create surveys - collect and analyze data
• Email Support
• Maintain database of transcribers
• Social Media/Branding
• Writing of Press Releases
Administrative Assistant
Cooper Hospital - Camden, NJ
May 2000 to June 2002
• Directed guests and routed deliveries and courier services
• Answered and managed incoming and outgoing calls while recording accurate messages
• Opened and properly distributed incoming mail
• Greeted numerous visitors, including VIPs, vendors and interview candidates
• Helped distribute employee notices and mail around the office
• Maintained a clean reception area, including lounge and associated areas
• Drafted biweekly time sheets for per diem nurses
• Screened visitors and directed them to the correct employee or office
• Obtained signatures for financial documents and internal and external invoices Executive Administrative Assistant
U.S. Vision - Blackwood, NJ
October 1995 to May 2000
Responsibilities included:
• Transcribed memos, letters, etc. via a dictation tank
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events, including schedules and information preparation and distribution
• Created and maintained detailed credentialing reports for optometrists
• Ordered and distributed office supplies while adhering to a fixed office budget
• Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
• Managed office supplies, vendors, organization and upkeep
• Directed guests and routed deliveries and courier services
• Screened applicant resumes and coordinated both phone and in-person interviews
• Answered and managed incoming and outgoing calls while recording accurate messages
• Opened and properly distributed incoming mail
• Greeted numerous visitors, including VIPs, vendors and interview candidates
• Maintained a clean reception area, including lounge and associated areas
• Helped distribute employee notices and mail around the office
• Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
• Screened visitors and directed them to the correct employee or office
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
• Obtained signatures for financial documents and internal and external invoices
• Served as corporate liaison between the finance, IT and marketing departments
• Assisted the various Vice Presidents of the company as well as the President of the company
• Trained upcoming receptionists and secretaries
Education
Certificate in Executive Administrative Business
Katharine Gibbs Business School - Philadelphia, PA July 1989 to April 1990
Executive Administrative Assistant Certification in John Hay Library Special Collections
Katherine Gibbs Business School - Providence, RI
July 1989 to April 1990
certificate
PA school
Skills
60 WPM (10+ years), Administrative Assistant (10+ years), Articulate (10+ years), customer service (5 years), Transcription (2 years), Microsoft Office (10+ years) Certifications/Licenses
Driver's License
Additional Information
SKILLS
• 10+ years of Administrative Assistant experience
• 60 WPM typing speed
• Enjoy working in a group
• Natural problem solver
• Quick learner
• Team building
• Critical thinker
• Customer service
• Project planning
• Meets strict deadlines
• Self-motivated
• Strong customer service skills
• Articulate and well-spoken
• Strong organizational skills
• Flexible
• Experienced in Microsoft Office/Excel/PowerPoint
• Experience with Cloud and Box Storage
• Communicate in English effectively, verbally and in writing
• Ability to work with confidential information and to be tactful and discrete.
• Ability to work independently
• Works well under pressure
• Juggles multiple tasks effectively
• Pleasant demeanor
• Professional phone etiquette
• Excellent communication skills
• Ability to multitask, prioritize and execute in a fast-paced, remote environment
• Social media, twitter, blogging
• Experience in preparing reports and letters
• Transcription
• Editing
• Proofreading
• Detailed-oriented
• Experience with Search Engine Evaluation
• Legal to Work in the United States and can pass background check and security screening
Contact this candidate