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Employee Relations Human Resources

Maple Grove, MN
June 15, 2019

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Lisa Larcom

*** ****** ****** 952-***-****

Carver, MN 55315

Human resources generalist experienced in benefits administration, employment, health and

safety, employee relations, and compensation.

Effectively administer benefit programs for employees with third party providers

Recognized for excellent attention to detail in managing employee relations concerns

Demonstrated ability to establish and maintain open relationships with all employees

Summary of Human Resources Experience

Benefit Administration

Direct annual open enrollment process for health and dental coverage. Communicate

Change and conduct benefit orientation meetings.

Communicate changes and conduct benefit orientation meetings the health and dental plans.

Approve, process, and submit health and dental plan changes for all employees.

Communicate with health and welfare providers as liaison for employees.

Administer hourly disability program and the LTD, STD, FMLA and LTC programs.

Administer 401 savings plans and pension plans for hourly and salaried employees. Interface

with record keepers for both plans to ensure data accuracy.


Recruit and interview candidates for hourly/salaried positions. Participate in salaried interview

process. Conduct reference verifications.

Manage job-posting process, including preparation of postings, review of resumes, and identification of top candidates for selection process.

Conduct new employee orientation and prepare and process new hire documentation.

Employee Relations

Work with human resources director and managers to ensure proper handling of employee

issues including promotions, performance, warnings, terminations, and layoffs.

Assist staff members with confidential administrative duties.

Participate with Activities Committee to develop and coordinate employee events.

Environmental Health & Safety

Create and maintain workers compensation files and process claims within deadlines.

Communicate with third party plan administrator to provide information and monitor claims.

Maintain OSHA log and related records.


Manage the hourly review process with supervisors and work with Payroll to administer


Administer salary review program and maintain accurate up-to-date compensation budget data.

Career History

Customer Service Representative 2015 to present

Kohl’s National Department Store-since May of 2015

Customer Service Working with a team of other employees to present

the product and answer any questions or any concerns that they might


Working with the team and advising them in the areas that I am familiar with. Also working on various projects and completing them in a timely matter.

Volunteer Worker / Feed My Starving Children 2017 to Present

Working with a different group of people each shift on working on a task that has been

assigned and completing it to the full extent

Volunteer Worker / Teacher’s Aide / Respite Worker 2006 to Present

Coordinate personal cares for a special needs youth including collaborating with a multi-disciplinary team of medical professionals on treatment options and goals

Chaperone youth on community field trips to broaden their horizons

Human Resources Coordinator 2/2006 to 5/2006

Control Techniques, Eden Prairie, MN (Contract through HR Personnel Services)

Maintaining, processing, and administering of employee benefit programs along with the employee’s questions and concerns

Working on the reconstruction of the Human Resources forms, employee job descriptions, procedures and other miscellaneous duties

Work with third party vendors in reconciling billings which were all manual at the time onto Excel spreadsheets

Preparing COBRA notification, FMLA, STD and other employee leave requests

Responsible for working with the OSHA log and accident reports

Human Resources Representative 2/2003 to 9/2003

Physical Electronics, Eden Prairie, MN (Contract through HR Personnel Services)

Contract administer employee benefits programs along with the employee’s questions and concerns, status and payroll changes

Working with third party vendors in reconciling billings, working with the OSHA log and accident reports

Responsible for the process of handling employee recruiting/layoffs, and assisting in the rebuilding of the human resources department helping them improve their processes

Human Resources Generalist 2002 to 2002

Miracle-Ear, Inc., Plymouth, MN (Contract through HR Personnel Services)

Recruiting of candidates, phone screening, employee benefit problems and questions and also payroll data changes

ITT CANNON SWITCH PRODUCTS, Eden Prairie, MN 1999 - 2001

Human Resources Generalist

As a member of the human resources team, I have contributed in maintaining a sound human

resources program for 150 salaried and hourly employees.


Human Resources Specialist (1996 - 1999)

This included being on the team in creating the Payroll/Comp 97' computer program,

administered LTD, STD, and FMLA claims, involved in developing the companies New Hire

Orientation program, working with managers and supervisors in the decisions of terminations,

warnings, and recruiting/background checks, and also dealing with Worker's Compensation cases, 401K, and severance administration.

Human Resources Assistant (1995 -1996)

Human Resources Secretary/Receptionist (1995)

Payroll Clerk (1994)


Experience in the use of various computer programs including: Avionte,

Word 5.0, MS Word, Lotus Organizer, People Soft, HR Perspectives and ADP

Knowledge of: Excel, Power Point, Outlook, E-Verify and Kronos

Education and Training

Bachelor of Arts Degree in Human Resources Management

Metro State University, Minneapolis, MN

Associate of Arts Degree in Business

North Hennepin Community College, Anoka, MN

International Business Management Coursework, St. Cloud State University, St. Cloud, MN

Professional Seminars by Employer’s Association including

Sexual Harassment and Investigation Benefits

What a Manager Needs to Know

Fair Employment Law

TCHRA member

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