Paul Nola
Manchester, NJ ****9
********@***.***
Objective
Project Manager/Field Engineer
Summary
Voice Engineer
Cabling Engineer
Network Engineer
Skills and Accomplishments
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Category 3, 5, 5e, 6 cabling, 66blocks 110 blocks all types of patch panels. All Avaya systems from Merlin, Partner, Merlin Magix, IP Office to the Definity systems. All Norstar systems from the 8x24 to the MICS series and all its adjuncts and voicemail. Also Comdial, Toshiba, Hitachi, Panasonic systems, Siemens Rolm switches and voicemail. Also fully knowledgeable on Verizon lines from potts lines to t1. Routers, switches and data networking Voip solutions, Duvoice voicemail. Mac work on the Nortel option 11c, 81c, call pilot voicemail, ACD programming.
5/2015- 9/2015
Quality assurance EZPV Solar South Amboy NJ
Setup network for monitoring of solar systems for customer homes also did walk troughs and testing to make sure all work was up to township code
10/2014 – 1/2015 (contract)
Filed technician Nu-Tel Fairfield NJ
Serviced and Installed Avaya product line for multiple sites throughout NY NJ PA areas, also remote site programming and training of new customer sites, sales engineering
7/2014-9/2014 (contract)
Technician USA Phone Cherry Hill NJ
Installed and serviced VOIP Phone systems, Ran crews of 10 more with multiple voice and data locations throughout NY NJ PA areas
4/2013 – 7-2014
Field service manager Telequest communication Edison NJ
In charge of all service and installations for the NY NJ area. Installing and servicing Avaya, Nortel, Toshiba, and Panasonic telephone systems. Main point of contact for Verizon Pae tech and such other carriers. Main point for Mercer county installs and service run crews from 3 to 15 people at a time. Also training, sales engineering, and product management. Managed infrastructure and data center installations as well as liaison for Verizon Payteck and other providers Also setup SCN networks for multiple sites for Avaya IP Office
9/2011 – 10/2012 Teksystems Manhattan NY
Night service manager
Contracted to Credit Suisse to maintain the Avaya voice system and intuity and Modular messaging voicemail. Handled 36,000 users from Manhattan, New Jersey and North Carolina. Also in charge of adding new locations of moves between sites.
6/2008 - 3/2010 Rightech Technologies Woodbridge, NJ
Field Engineer / Project Manager (Contract)
Installations and service of Nortel, Avaya, and Toshiba telephone systems. I worked alongside vendors to set up time frames for installations and repair requests. Provisioned circuits such as potts lines, T1, T3, ISDN, and pset lines circuits for voice signaling. Liaison for contractors on wiring and design installations on job sites. Interfaced with marketing and product management to prepare the product strategic plan, product roadmap, business model, and marketing message for a new product enabling VOIP phone calls. Presented findings to the senior management team.
4/2007 - 6/2008 Ecomm Technologies East Hanover, NJ
Project Manager (Contract)
Technical advisor on all installations of Norstar/ Avaya installations, turn up of T1 T3. In the Project Management role, I have been involved in enhancing client relationships, developing marketing plans and materials, resource planning, budgeting, risk management and performance evaluation. Project managed cabling installations for various businesses throughout the tri-state area. In charge of scheduling techs and in charge of all sales Provisioned circuits such as potts lines, T1, and T3 for voice, data, and Voip connectivity for different clients throughout the country. Audited billing databases for clients circuit bills to ensure proper billing and disconnects d new vendor installs for business model, and marketing message for a new product enabling Voip phone calls.
Presented findings to the senior management team.
12/2006 - 3/2007 Broadview Networks Long Island City, NY
Project Manager (Contract)
Project Manager for the tri-state area for all Clec installations of DS3, DS1 and DS0 circuit installations. Circuit audit and data basing. In the Project Management role, I have been involved in enhancing client relationships, developing marketing plans and materials, resource planning, budgeting, risk management and performance evaluation. In charge of scheduling techs and in charge of all sales Provisioned circuits such as potts lines, T1, and T3 for voice, data, and Voip connectivity for different clients throughout the country. Audited billing databases for clients circuit bills to ensure proper billing and disconnects of unused circuits. Implemented new vendor installs for circuits with companies such as ATT&T, Verizon, and Paetec. MCI. Interfaced with marketing and product management to prepare the product strategic plan, product roadmap, business model, and marketing message for a new product enabling Voip phone calls. Presented findings to the senior management team for discussion.
3/2006 - 9/2006 Atlantic Voice and Data NY, NY
Project Manager (Contract)
Technical advisor on all installations of Avaya Partner, Legend, Magix, IP Office, Definity installations, turn up of, T1,T3. In the Project Management role, I have been involved in enhancing client relationships, developing marketing plans and materials, resource planning, budgeting, risk management and performance evaluation. In charge of scheduling techs and in charge of all sales Provisioned circuits such as potts lines, T1, and T3 for voice, data, and Voip connectivity for different clients throughout the country. Audited billing databases for clients circuit bills to ensure proper billing and disconnects of unused circuits. Implemented new vendor installs for circuits with companies such as ATT&T, Verizon, and Paetec. MCI. Interfaced with marketing and product management to prepare the product strategic plan, product roadmap, business model, and marketing message for a new product enabling Voip phone calls.
10/2003 - 02/2006 Sun Communications Montclair, NJ
Project Manager /Sales Manager
Involved in enhancing client relationships, developing marketing plans and materials, resource planning, budgeting, risks management and performance evaluation. Interfaced with marketing and product management to prepare the product strategic plan, product roadmap, business model, and marketing message for a new product enabling Voip phone calls. Presented findings to the senior management team. Handles design and installation of all voice and data needs ran crews of 5 or more. Technical advisor for sales department and interconnect companies. Handled all phases of site install and service for customer layout. Part of the internal marketing support group which provides provided pre-sales support to the marketing division of the firm from a technology standpoint and proposes solution architecture and cost estimates for the potential clients.
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11/2001- 09/2003 Touchtel Communications Manhattan N.Y.
Avaya engineer
Installed cabling serviced Avaya systems from key to the enterprise units. Ran crews of 5 more for cabling installations of voice data fiber audio visual. Liaison for Verizon, Paetec and the other contractor s.
10/1994- 11/2001 Future Communications Brooklyn, NY
Field Service Manager
Design and implement voice and data installations of crews of 5 or more installers. Program and training on all Norstar and Avaya systems. Assisted on all sales calls Installed wiring infrastructures for different companies.
09/1991- 09/1994 American Communications Staten Island N.Y.
In-house tech/ cabling tech
In house EsteeLauder, Mt Sinai, and American Airlines. In charge of crews of 5 or more for major voice and data cabling infrastructure
Certifications: Avaya Modular Messaging Administration 10/23/12
Avaya Modular Networking Implementation 10/23/12
Salary Requirement : 25-30 per HR