Medical Assistant Customer Service
Resume:
*** ***** ******** ****** ******* CA, *****
********@*****.***
Stanford Ave
Lindsay, CA
Phone 559-***-****
********@*****.***
Yvonne R. Leyva
Medical Assistant
Y L
Skills:
Patient Care
Vital Sign Measurements
Immunizations/ Injections
Phlebotomy
CPR and EKG efficient.
Patient Preparation
Life support
Medical Terminology
Sterilizing Equipment
Patient and Family Education
HIPPA
Scheduling
Check in/ Check out
Electronic Medical Records
Customer Service
Medical Coding and Insurance
Patient Flow
Computer Literacy
Telephone Skills
Multitasking
Detail Oriented
Adaptability
Strong work Ethic.
Responsible, Reliable and Punctual.
Excellent Communication Skills.
Ability to work in a group or individually.
Work efficiently under pressure.
Time Management
Picking/Packing/Sorting
Auditing
Labeling/Shipping
RF Scanner
AK400/PKMS
Value Added Service
While working in a professional environment I am a logical and ethical worker that is eager to learn and easily trained. Every task I was taught I easily excelled at and although I have taken some time to be a stay at home parent I believe I still carry the same skills, dedication and ambition that it takes to be an important asset to any company that is willing to hire me.
Education
2019-01- Porterville Community College
Present Major: Nursing Minor: Psychology
2012-08- Milan Institute
2013-05 Medical Assistant
Deans list; Maintained a 3.95-4.0 GPA during every Module.
2004-08- Lindsay Senior High School
2008-06 General education- Class of 2008
Work Experience:
2012-03- Medical Assistant
2012-12 William H. Goodin M.D, Family Practice
Responsibilities:
Efficiently scheduled patients as well as monitoring when they arrived and checked out.
Greeted walk-in patients, guardians, staff and anyone who walked into our doors as well as gave information or referrals.
Carried the responsibility of receiving, making and transferring phone calls accordingly.
Personally, excelled at retrieving, ordering and maintaining medical records.
Received, sorted and distributed incoming and outgoing mail.
Was able to expand my knowledge and perfect the process of billing and coding information for insurance, referrals and lab report purposes.
Learned to adapt to a different working environment professionally.
Compiled data and used typewriter or computer in performance of routine clerical.
Wrote reports, business correspondence, forms, memoranda and other documents as needed.
Composed simple correspondence and memoranda independently.
Filed records and reports as well as posted information to upkeep records and patient information.
Maintained alphabetical index and cross-referenced files.
2009-02- Picker/ VAS
2009-11 VF
Responsibilities:
Easily adapted and was able to pick, pack sort and audit at a remarkable pace and efficiently.
Gained the knowledge and ability to inspect, print labels, attached labels and ship products.
Performed physical activities that generally required use of arms, legs and your entire body including standing for long periods of time, lifting, standing, walking and handling boxes.
Ability to use tape gun to seal packages.
Ability to use box cutter to open boxes if needed while picking.
Used an RF wrist scanner to pull or locate products as needed.
Ability to constantly keep track of numbers mentally while scanning and packaging products.
Gained experience and perfecting the use of AS400/PKMS software.
Used a pallet jack transfer boxes and products to different departments.
Worked at a fast pace with efficiency while multitasking.
Processed products as requested by the customer such as ticketing, hangers, labeling, bagging and folding product.
Maintained guideline standards while providing support to multiple departments.
References:
Raquel Ramirez 559-***-****
Kristen Cabrera 559-***-****
Carlos Rodriguez 559-***-****
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