Customer Service Training

Luciano Bencomo III

**** ******** *****, ******* **** LA 71112 318-***-**** *******.*******@*****.***

Objective

I would like a career where I utilize my skills and knowledge of the industry. I would like to find a challenging position to meet my capability, training, and education. To innovatively add value to the team in which I will work alongside and serve the organization to the best of my abilities.

Education

SEGUIN HIGH SCHOOL

HIGH SCHOOL DIPLOMA (12TH GRADE COMPLETION)

HALLIBURTON UNIVERSITY

NUMEROUS TRAINING AND COUSE COMPLETION CERTIFICATE

*ALL FIRST AID

*OFFSHORE OIL & GAS SAFETY TRAINING

*WATER SURVIVAL TRAINGING / NASA AND INTERNATIONAL SPACE STATION

*HUET & EBS TRAINING

*ESCAPE SYSTEM TRAINING

*UNITED KINGDOM PHYSICAL HEALTH AND FITNESS CARD

*PEC TRAINING CARD WITH ALL H2S TRAINING AND CERTIFICATIONS

*CEMENTING 1/ HALLIBURTON UNIVERSITY

*ESSENTIAL OILFIELD MATH / HALLIBURTON UNIVERSITY

*ESSENTIAL RED BOOK / HALLIBURTON UNIVERSITY

*WATER TREATMENT, LOGISTICS, AND LAB TESTING / WATERTECHTONICS

Skills & Abilities

MANAGEMENT

Managed all field location personnel internationally. Oversee conference calls regarding field management. Oversite of employee international documents such as Visa, passport scheduling for international work shots and medical physicals.

SALES

Provided Customer relations and services to all customers providing sales documents and pricing for upcoming bids.

COMMUNICATION

Delivered presentations regarding new equipment and specs. Lead daily safety meeting and oversite of lab conference calls

Proficient in windows, excel, office, word

Experience

INTERNATIONAL SERVICE COORDINATOR HALLIBURTON ENERGY SERVICES 10/05/14-10/17/15

Worked internationally in Africa, Brazil, Argentina, Madrid, London, Dubai

Worked state side in LA, MS, AL, CO, TX, WA, SD, WY, NM, NE, UT

Maintained all units for Water Solutions, Clean Wave, Sea Wave and Clean Stream

Kept an open line of communication between personnel and customer

Assisted with any needs on locations

Directed and oversite of running jobs

SERVICE OPERATOR II HALLIBURTON ENERGY SERVICES 11/2005-10/2015

Supervised the rig up and rig down of all equipment on job location.

Figuring the numbers needed for the weights and rates for the jobs.

Maintained good customer service and provided excellent communication with all company men and third parties.

All maintenance required for operating equipment.

Host and attend all field meetings and safety meetings

Up to date on all Halliburton University training needed to perform the job.

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