Customer Service Manager

NICOLE J WNEK

*** ***** ***** **** *******, WI **940 Cell 920-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Service Manager with an outstanding background in customer service, sales and banking. Addressed all question’s and concerns with customer satisfaction in mind. Trustworthy teller who enjoys working in a customer focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Bank teller adept at processing customers transactions, counting money and maintaining a balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Meticulously organized bank teller who is proficient in time management, while offering professional and courteous customer service.

Skills

Cash handling expertise

Advanced clerical knowledge

Math aptitude

Rapid 10 key data entry

Night and safe deposit procedures

Self-suffencient

Positive

Detail oriented

Excellent time management skills

Work History Service Manager. 08/2001 to 07/2018

BMO Harris Bank – Weyauwega, WI

Scheduled staffing for the main branch

Rapidly and efficiently prepared customers and ATM cash order’s

Professed quarterly and monthly audits

Created member account profiles on BMO online banking program

Prepared, sorted and distributed reports to appropriate branches

Answered 10 line phone system

Maintained friendly and professional customer interactions

EDUCATION : Little Chute High 1988-1992

EXPERIENCE

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EDUCATION

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