GENERAL CASHIER, W DOHA HOTEL & RESIDENCES
Reliable and friendly cashier over 3+ years of experience in handling cash management. Competent in balancing tills and performing light bookkeeping tasks. Known to effectively handle exchanges, refunds and resolve employee’s problems proactively. Exceptional time management and multitasking skills.
W Doha Hotel & Residences
General Cashier [Jan 2015- till Date]
Monitor compliance with hotel policies for house banks, daily banking of cash and foreign exchange policies and facilitate training of those associates who are unsure of correct procedure.
Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
Perform a surprise count along with finance representative for all house floats on a monthly basis and report any discrepancies to financial controller.
Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
Arrange for collection of daily takings by bank and ensure collection is performed each working day of the week.
Verify that all shift and cashier closings for the PMS and POS systems have been completed and paperwork attached balances to shift closing reports.
Prepare daily General cashier report and forward to Income Auditor for review.
Reimburse approved petty cash claims to departments on a timely basis and submit general cashier float reimbursement cheque request to Accounts Payable on a weekly basis.
Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send to Human Resources, retaining a copy for your records.
Distribute cash to approved recipients for any cash cheques processed by accounts payable; ensuring signature is obtained from recipient(s).
Receive updated daily foreign exchange rates from bank and communicate new rates to front office.
Compile cashier overage/shortage report and submit to Income Auditor in a daily basis for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Director of Finance. Night Audit, Reliever to Income Auditor [Nov 2010 - Dec 2014]
Balancing all the transaction from Opera and Micros system before the night run and change the system date.
Prepare a spreadsheet to show the balancing of all interface account.
Ensure that all the credit card authorization and payment had made properly.
To verify all the rate are applied properly for all types of guest ( walk in, group, SPG and complimentary)
Prepare reports of Room inventory status and Micros cover report for Income auditor.
Daily recording of Management complimentary and Adjustment allowances to be communicated to all the Income Auditor.
Ensure the entire front office cashier closed before the night run; print the cashier summary report for the General Cashier.
Recheck the city ledger and PM settlement.
Checked out the PM’s for micros and front office before the night run and rechecked in after the date change.
To verify any discrepancies acquire and do the proper correction. Sheraton Hotels & Towers
Income Auditor [Mar 2010 - Nov 2010]
To provide the high standard of customer care to consistently meet the quality signature and company polices.
To demonstrate the knowledge and expertise of the Sheraton brand and services offer at the hotel.
To follow all company administrative procedure.
To establish the individual needs of customers in order to proactively sell to them and meet their expectations.
To ensure accuracy of all bills presented to guest and to implement company cash handling and security procedure.
Night Auditor [Nov 2008 – Feb 2010]
Security checks over hotel cashiers.
Prepare system backups for the Accounts department.
Balancing of figures from system to checks related to rooms, restaurants and other facilities available for sale in the hotel.
Balancing rebates, cash ledger and credit card payments.
Checking for variance.
Reporting for various departments and Directors of the hotel etc.
F&B Cashier [May 2007 – Oct 2008]
Regent Plaza, Karachi
F&B Cashier [May 2005 – May 2007]
Pakistan State Oil, Karachi
Cashier Supervisor [Apr2003 – Apr 2005]
Higher Secondary: Intermediate Board Office
Senior Secondary: Little Prince Secondary School SKILLS:
Excellent interpersonal communication.
Ability to effectively manage your time and prioritize tasks.
Professional telephone etiquette.
Basic Computer Literacy.
Traveling and surfing internet.
Available on Request