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Sales Customer Service

Potchefstroom, North West, South Africa
June 14, 2019

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Personal Information

Full Name: Bianca van der Westhuizen

ID Number: 870-***-**** 086

Gender: Female

Marital Status: Not married

Dependants: None

Driver’s Licence: Code B

Contact Number: 079-***-****


Language proficiency: Afrikaans & English


Highest level of education: Senior Certificate

High School: Wesvalia (2005)

Subjects Passed: Afrikaans (HG)

English (HG)

Art and Art History (HG)

Computer Science (SG)

Economics (HG)

Home Economics (HG)

Previous Working Experience

2006 – 2007: Computer Corporation Klerksdorp

Position: Admin/Cashier/Sales

Duties: All Cash up procedures

(Process Payments; Daily Reconciliation;

Cash Count; Cash on Hand; Petty Cash;

Speed Points)

Day end; Month-end and Year-end Procedures

Account Reconciliations

Ordering and sales of cartridge ranges

Typing & Filing

Computer sales (Quotations & invoices)

Receipts and payments

Program used: Fincon Accounting

2007 – 2008: Bruce Loxton Inc.

Position: Receptionist

Duties: Switchboard

Copies, mail and faxes

Invoices and payments

Petty Cash

Filing and typing

2008 - 2010: Mike’s Kitchen Klerksdorp

2011 – 2012: Makadu Golf World and Restaurant

Position: Waitress

Duties: Waiting tables

Up selling


Bills and payments

Customer service

2012 – 2016: Tacho Services

Position: Admin/Reception

Duties: Stock management

Accounts management

Tachograph charts analysis

Sales of cables and vehicle parts

Managing incoming and outgoing cables, speedo’s and other gauges, tachographs and vehicles

Petty cash

Switchboard; filing & typing

Satellite tracking sales and contracts

Customer services

Scheduling of services and routing

Program used: Pastel Accounting

April 2015 - June 2015: Speed Bike Klerksdorp

Position: Debtors/Creditors Clerk

Duties: Month end & Year end procedures

SARS Submissions

Debtors accounts management

Managing of incoming and outgoing motorcycles

Filing & typing

Customer services

Stock ordering

Processing of payments to creditors

Reconciliation of creditor accounts

Program Used: Accpac

August 2015 – Current: Sanitech Potchefstroom

Position 2015 – Feb 2017: Admin Assistant

Feb 2017 – Current: Branch Administrator

Duties: Management of admin department and staff

Knowledgeable on all procedures for Toilet Hire & Hygiene and provision of appropriate training

Management of all debtors’ accounts and debtors’ days Processing and approval of 30day accounts

TransUnion reports

Processing of legal handovers of overdue accounts

Loading and management of customers and contracts

Debit & Credit notes and processing of refunds

Cancellations; reductions; suspensions and enquiries on customer contracts

Stock and asset management

Processing of Purchase Orders and GRV’s and ensuring that all purchases are within budget

Petty Cash

Processing of all Capex

Reconciliation of income statement

Management of all department deadlines

Management of Month-End & Year end

Health & safety participation (Emergency Coordinator & First Aider)

Providing support to sales department (quotes)

Providing support to operations department

(deliveries & collections, installations, wage submissions, scheduling of vehicle services/repairs)

Programs Used: Accpac, MCS, Virtual Postman & Ariba Sasol) References

Computer Corporation

Johan Joubert: 083-***-****

(Written reference attached)

Bruce Loxton Inc.

Mariette Pretorius: 076-***-****

Mike’s Kitchen Klerksdorp

John van der Westhuizen: 072-***-****

Makadu Golf World and Restaurant:

Zanne van Aswegen: 018-***-****

Jan van Aswegen: 076-***-****


Priscilla Snowgrass: 079-***-****

Tacho Services:

Hennie & Rina Vermeulen: 018-***-****/4422

Sanitech (Current):

Fallon Somasundram: 083-***-****

Carl Grater: 083-***-****

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