Customer Service Engineer
Resume:
MATTHEW
MULLER
Phoenix, AZ 85085
*************@*****.***
OBJECTIVE
Striving to enhance my working acumen by effectively learning different aspects of certain
sectors and fields. Strongest attributes are in leadership, computer networking and maintenance, customer service, and computer hardware/software. Looking to add value instantly to a corporation by implementing new methods of effective leadership, business development, marketing, and new sense of entrepreneurial drive.
EDUCATION
Bachelor's Degree in IT - Visual Communications & Multimedia University of Phoenix
2012 – 2015
3.4 GPA Average
National Federation of Professional Trainers (NFPT) Certification
2012 – 2013
Passed exam at 97%
Associate in Arts Degree Paradise Valley Community College
2007 – 2010
3.5 GPA Average
High School Diploma North Canyon High School
2004 – 2007
Graduated top 25% of class
EXPERIENCE
Jr Associate TM Holdings, LLC
2017 – PRESENT
-Actively assist CEO with various daily tasks
-Assist with development of business relationships with targeted investments
-Aug 2017 – Started creation and design of TM Holdings, LLC Intranet System
Software Quality Assurance Engineer Colyar Technology Solutions
2015 – 2017
-Responsible for effectively testing outgoing software packages / builds
-Develop & maintain automated test scripts for 30+ company websites using Selenium IDE
-Manage & create daily Quality Assurance team procedures
Warehouse Manager AZ Hors D’oeuvres
2010 – 2015
-Maintain inventory for the supply chain
-Knowledge and creation of logistics for daily driver routes
-Maintain all account payables
-Responsible for all office hardware/software issues and setup
Server’s Assistant Terravita Country Club / M Culinary Concepts
2008 – 2010
-Mastered technicalities regarding serving and hosting
-Developed and organized setups for special events
SKILLS
Experience in computer hardware, software, graphic design, and operating systems
Knowledge of Selenium IDE, Quickbooks, iOS and Mac OS, Photoshop, InDesign, Illustrator, Microsoft Office, Robo Help, and Corel PaintShop Pro
Detail oriented and organized
Hard working and motivated
Friendly attitude and works well with others
ACTIVITIES
Experience with NPC fitness competitions & fitness marketing
Sponsored Fitness Pro Athlete with Run Everything Labs Supplements
2013 – 2014 - Built and maintained personal training & fitness website (formerly known as MullerFitness.com)
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