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Manager Service

Frisco, TX
June 13, 2019

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Bhimanagouda Nadagouda (Gouda)


Professional Summary

Analytical, highly adaptable professional with over 5 years of experience developing, deploying and evaluating systems aimed at improving quality and efficiency.

Skilled in creating informative on-demand and scheduled business intelligence reports that allow senior leadership to confidently make data-driven decisions.

Deep commitment to on-going professional learning, demonstrated by completion of independent coursework in new technologies and mentorship of junior staff and similarly experienced peers.

Accomplished communicator skilled in leading development teams and collaborating across functions.


Reporting (SSRS, Power BI, Tableau, Excel)

ETL Tools (SSIS)

SQL Server 2012-2016.

Exploratory Data Analysis (SQL, Python)

Cloud platform (AWS, Azure)

Desktop/Web Application development using C#.Net, ASP.NET

Tools: Visual Studio, Visual Studio Code, Azure Data Studio and Anaconda

Professional Experience

Verizon, Irving Texas (Full Time) - Sr Analyst -Sys Analyst & Programming

Single Work Distribution and Tracking (SWDT)

SWDT is a strategic Verizon system that is used by all Service Fulfillment, Business Centers and Vendors to manage, monitor, control, distribute, and report center activities for each associate, supervisor, manager, and center across the entire Verizon footprint.

It uses ETL to get data from other systems in the organization. SWDT shows the TPI for employees and executive reporting.

On daily basis Data is imported a BI data base and Reports are generated for center managers, directors.

It has quarterly releases with new features or interfaces with New Applications from the organization to manage the work for the centers.

Key Accomplishments:

Create new SSIS packages as needed for the new interfaces.

Manipulate the data and import to the database.

Design and create tables, stored procedures for the new interfaces brought into the application.

Create the T-SQL query for centers to get the picture of time required to complete the tasks in hand.

Created many Tablix Reports, Tabular Reports, Matrix Reports, Drill down Reports and Charts using SQL Server Reporting Services (SSRS).

Used Power BI to develop reports and visualizations for executives.

Created Stored Procedure to generate Matrix report for the supervisors and center managers.

Do code reviews, unit testing before UAT testing.

Designed and developed web pages

Develop on-demand (ad hoc) T-SQL query to support the evolving weekly needs of the centers.

Created dashboard for the managers and supervisors

Statistical Analysis of the employee performance over the different regionsMigrating servers from on-prem to cloud (AWS)

Devops – Continuous Delivery automation: Use the DevOps process to automate the code deployment. This was done for all the application, our team managed. We have 6 week sprint to learn the tools and best practices. All the Non-Prod servers are moved to AWS environment

Used python to generate excel sheets by running and stored procedures and emails to clients by daily/weekly/monthly depending on the requirements.

Tools/Software/Environment Used: SSRS, SSIS, T-SQL,, ASP.Net, SQL server, Power BI, Python

Task Manager

It provides task management for the teams. It is the referral system in Service Fulfillment, Business Centers.

It has quarterly releases.

Key Accomplishments:

Designed and created the tables for the evolving changes.

Analyze the performance of the T-SQL for optimal performance

Developed Tablix and Tabular Reports, Matrix Reports, Drill down Reports using SQL Server Reporting Services (SSRS).

Tools/Software/Environment Used: T-SQL, SSRS, ASP.Net, SQL server, XML. JQuery

ROC (Regional Operations Control)

It is a Verizon systems issue Management System.

Key Accomplishments:

Created stored procedure with complex T-SQL for the SSRS Reports.

Developed a dashboard website for BI reporting.

Developed many Tablix and Tabular Reports, Matrix Reports, Drill down Reports using SQL Server Reporting Services (SSRS).

Tools/Software/Environment Used: T-SQL, ASP.Net, SQL server, SSRS, Power BI.

System Monitor

It monitors the server processes like SQL, web service. It also checks the database space. It also checks the all the processes for workflow manager system and alerts the monitoring team for issues. It is a windows service runs 24x7.

Key Accomplishments:

Designed and created the database

Created tables, stored procedures for the application.

Created complex T-SQL to be used by the website.

Developed web application to manage the windows service module

Developed Tabular and drill down SSRS reports.

Tools/Software/Environment Used: T-SQL, Windows service, SSRS,, MVC, SQL server, jQuery, PagedList, Bootstrap.js, and Entity Framework.


First release SWDT; centers were able to complete the orders without any back-logs for the first time.

Received Verizon Team Excellent award for SWDT Project.

Education & Training

MBA (Project Management) – Capella University

BE (Electronics and Communications) - India

CPBI (Certified Professional in Business Intelligence) - Villanova University

PMP (Project Management Professional)

Master Certificate in Business Analysis- Villanova University

Master Certificate in Six Sigma- Villanova University

Independent Coursework

Data Science course from Data Camp

A Data Scientist combines statistical and machine learning techniques with Python programming to analyze and interpret complex data.

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