Sales Representative Customer Service

CHIZEA OZIOMA NITA

*, ******* ******, *****, ****, Lagos.

Phone: 070********, 081********

E-mail: **********@*****.***

CAREER OBJECTIVE

Zeal to work as a team player in a professional environment so as to develop my inherent qualities and contribute tremendously to the growth and development of the establishment where my set goal will be to exceed my employers and clients expectation in terms of value added from my end; towards achieving its set aims and objectives.

BIO DATA:

Sex: Female

Marital Status: Single

Date of Birth: 11th November, 1994

Nationality: Nigerian

PERSONAL STATEMENT:

To build an effective career in an organization that is open to innovative ideas, personal development, reward for hard work and dedication.

PERSONAL SKILLS:

●Professionally disciplined with integrity.

●Committed to providing excellent customer service.

●Highly developed verbal and written communication skills.

●Strong presentation and organizational skills.

●Self- motivated and target- oriented.

●Creative and an innovative thinker.

●Ability to multitask and prioritize daily workload.

● Knowledge of Microsoft office.

●Expert at Twitter, Facebook, Instagram and advertising.

●Deep understanding of e-commerce.

INSTITUTION ATTENDED:

University of Benin, Benin City, Edo State 2016

BA. French (First Class)

Saint Augustine's College, Ibusa, Delta State 2011

West Africa Examination Council

Mercy Nursery and primary State 2005

First School Leaving Certificate

WORK EXPERIENCE:

Jumia: Vendor Success Agent - Outbound(Oct till date)

Roles and Responsibilities;

●Manage over 5000 existing vendors, responsible for calling vendors, monitor, optimize and grow their businesses.

●Define business tactics to improve vendor’s performance, satisfaction and productivity through the use of analytical tools.

●Selling Jumia services like

●Ensure to track, measure evaluate and report vendor performance.

●Resolve all vendor issues on the call and if not, take ownership to resolve

●Troubleshoot all vendor challenges to the management as required.

●Telemarketing and Business Consultant.

Army Day Girl’s Secondary School, Bukavu Barracks, Kano State(2017_2018)

Roles and Responsibilities

●Plan, evaluate, and revise curricula, French contents, materials, and methods of instruction.

●Teaching according to the guidelines provided by the National Curriculum Framework, educational needs, abilities and achievement of the students.

●Prepare and deliver lectures to high school students on French.

●Initiate, facilitate, and moderate classroom discussions.

●Maintain student attendance records,grades, and other required records.

●Assessing Assigning work, correcting and marking work carried out by the students.

●, recording and reporting on the development, progress, attainment and behavior of the students.

●Maintaining good order and discipline amongst students and safeguarding their health and safety at all times

●Advise students on academic or career matters.

Samsung: Sales Representative (2016 – 2017)

Roles and Responsibility

●Educating new and existing clients about the features and benefits of Samsung phones and laptops for sale.

●Providing timely and comprehensive solutions and answers to client’s questions about Samsung phones and Laptops.

●Keeping appropriate daily and monthly records of Sales in Excel format

HOBBIES:

In my spare time, I like to read and take part in competitive activities, such as Chess, Scrabble and sports events. As a naturally energetic person, I also take part in physical activities such as Hiking and Traveling. I unwind by meeting up with friends for movies.

REFEREE

Available on Request.

Contact this candidate