Customer Service Accounting Assistant
Resume:
PB
PAM BURRIS
Professional Summary
Professional Summary Experience w-year round billing and collections combined with solid understanding of legal procedures and legislation. Proficient with wide variety of software applications, including QuickBooks, Oracle and custom accounting software. Work History
Robert Half/Account Temps - Accounting Assistant
Knoxville, TN
08/2018 - 05/2019
Northgate RV Center, Inc - INVENTORY /WEB, PARTS & SERVICE COORDINATOR
Louisville, TN
06/2015 - 05/2018
*************@***.***
1332 Wisteria Lane, Sevierville, TN 37862
Education
May 1986
Carter High School
Strawberry Plains, TN
High School Diploma
Skills
Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
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Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
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Monitored status of accounts receivable and payable to facilitate efficient processing.
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Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
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Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
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Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
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Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
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● Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
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Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
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● Complete forms in accordance with company procedures. APPOINTMENT SETTER/ PATIENT ADVICATE, THE TOTAL
WORKS SALON AND MEDICAL SPA - KNOXVILLE
TN
02/2013 - 01/2015
A/R ACCOUNTS AND PAYABLE ACCOUNTS, Grayson Auto Group Knoxville, TN
10/2007 - 12/2012
Pin Oak Parkway Inn - MANAGER
Pigeon Forge, TN
08/2002 - 08/2007
● Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
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Protect the security of medical records to ensure that confidentiality is maintained.
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Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
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Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
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Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
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Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
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● Receive payments and post amounts paid to customer accounts. DAILY DEPOSITS,DAILY OPENING AND CLOSING, RECONCILE CREDIT CARDS WORD, QUICK BOOKS, OUTLOOK, EXCEL
PERFORMED DAILY.
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CASHIER FOR SERVICE,PARTS, BODY SHOP, WORKED WITH
INSURANCE GROUPS PAYMENTS.
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ACCOUNTS RECEIVABLE STATMENTS AND RECONCILE
PAYMENTS.
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● RECONCILE CREDIT CARDS.
● G LEDGERS TO RECONCILE MONTH END PROCEDURES.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
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● Greet and register guests.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
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● Train staff members.
Coordinate front-office activities of hotels or motels, and resolve problems.
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Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
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● Collect payments and record data pertaining to funds and expenditures.
● Manage and maintain temporary or permanent lodging facilities.
● Interview and hire applicants.
Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
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● Assign duties to workers, and schedule shifts.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
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Contact this candidate