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Social Media Employee Relations

Location:
Knoxville, TN
Posted:
June 12, 2019

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Resume:

Jennie Warrick, SHRM-CP

Knoxville, TN *****

ac9lgs@r.postjobfree.com

865-***-****

Seeking a position with a progressive company that will utilize and broaden my existing managerial, organizational, human resources, accounting, and customer service skill sets. Work Experience

HR Director

Ripley's Entertainment - Gatlinburg, TN

June 2018 to Present

• All Human Resources functions including recruiting, new hires, training, layoffs/terms, benefits administration, 401k Enrollment, and FMLA for Multi-State locations

• Certified First Aid and CPR Instructor through American Red Cross

• Strong recruiting presence on social media

• Worker's Comp Reporting

• Employee Relations

• Work with CIEE for summer J-1 program

• Oversee employee incentive program

HR Manager

Walden Security - Knoxville, TN

August 2016 to June 2018

• All Human Resources functions including recruiting, new hires, training, layoffs/terms, benefits administration, 401k Enrollment, and FMLA

• Certified First Aid and CPR Instructor through American Red Cross

• Strong recruiting presence on social media

• Fit all new hires with uniforms and maintain control over all inventory

• Worker's Comp Reporting

• Ensure compliance with Tennessee State Laws regarding Armed/Unarmed Security License applications

HR/Marketing Director

Arc Knox County - Knoxville, TN

June 2014 to August 2016

• All Human Resources functions including new hires, training, layoffs/terms, Paid Time Off reports, benefits administration, 403b Enrollment, and FMLA

• Trained all employees under American Red Cross for First Aid/CPR/AED certifications

• Write Quarterly Company News Letter

• Strong presence on social media including Facebook, LinkedIn, and Twitter

• Maintain company website

• Ensure compliance with all Department of Intellectual and Developmental Disabilities regulations

• Head of United Way Campaign for our Non-Profit organization

• Assist in completing application for United Way grants/funding

• Lead for charitable events in the community

RightTrack Coordinator

Functional Pathways - Knoxville, TN

January 2014 to June 2014

• Process weekly reports for 110 Facilities using RightTrack, Rehab Optima, and Cassamba Softwares

• Audit reports for accuracy, missing information, and usage

• Train employees on software usage

• Liaison between Executive Management and Medical Facility staff

• Travel Coordinator for Sales

• Assist in Proposal writing for new business

Payroll Manager

The Rush Fitness Complex - Knoxville, TN

May 2013 to January 2014

• Process multi-state weekly payroll from time entry process through check distribution using Ceridian/ Dayforce Software.

• Process monthly and quarterly State Income and Unemployment Tax reports and payments.

• Process all Garnishments and Wage Withholding orders, ensuring prompt payments.

• Support Finance team ensuring proper GL Liability allocations and forecasting.

• Support Human Resources functions with new hires, training, layoffs/terms, Paid Time Off reports, benefits administration, 401k administration, onboarding and recruiting.

• Assist in updating Policy and Procedure Manual and Comp Plans.

• Active part in branding The Rush name to over 20 clubs in GA, TN, NC, and SC. HR Specialist/Payroll Coordinator

Perma-Fix formerly Safety and Ecology Corporation - Knoxville, TN December 2009 to May 2013

• Process multi-state weekly payroll from time entry process through check distribution using Oracle/JD Edwards Software.

• Process bi-weekly, monthly, and quarterly State Income and Unemployment Tax reports and payments.

• Process all Garnishments and Wage Withholding orders, ensuring prompt payments.

• Support Project Controls functions such as labor reports and proposals.

• Support Human Resources functions with new hires, training, layoffs/terms, Paid Time Off reports, benefits administration, 401k administration.

• Invoicing for multi-state projects.

• Assist in writing and updating Policy and Procedure Manual.

• Strong Microsoft Office Suite experience.

• Maintain strong relationships with local Union Halls for 50+ union employees.

• Maintain and administer CLA policies for union employees. Senior Counselor

Key Holder, LA Weight Loss - Knoxville, TN

April 2008 to November 2009

• Ensured all FMLA and benefits were maintained with District and General Manager.

• Process labor/payroll reports and perform opening/closing procedures using Microsoft Office Suite.

• Perform New Hire paperwork including benefits and training new employees through coaching guides.

• Conduct Monday morning staff meetings and prepare schedule/goals for staff.

• Worked directly with the public in fast-paced, aggressive and competitive atmosphere creating health and fitness regimes for clients.

• Heavily involved with customer complaint and employee grievance resolution. Vice President of Human Resources and Project Management Endeavor Resource Group - Knoxville, TN

August 2007 to April 2008

• Oversee all aspects of Human Resources and benefits.

• Employee relations, writing and enforcing Policy and Procedures manual, Labor Board Relations, OSHA or Worker's Compensation claims.

• Acting as envoy between Chairman/CEO of Endeavor to all partners.

• Supervise all special projects and set timelines and goals.

• Oversee payroll and employee scheduling.

• Work in partnership with Director of Marketing to create effective marketing campaigns for all divisions under the Endeavor umbrella.

• Customer/Vendor relations.

• Budgeting and accounting.

Risk Coordinator, Human Resources and Marketing Assistant Wendy's - Knoxville, TN

April 2004 to August 2007

Risk Coordinator

• Supervised and enforced Safety Compliance.

• Oversaw all Workers' Compensation and Customer Liability Programs.

• Supervised all Safety Committees, Safety Coordinators and Safety Marshals ensuring monthly incentives paid.

• Trained monthly safety classes.

• Monthly reports and cost comparison for Worker's Comp and Customer Liability Insurance costs. HR/Marketing Assistant duties

• Envoy between corporate office and local/national radio stations for advertising and marketing strategies to increase market share and public awareness of the Wendy's brand.

• Monetary and food donations to the Knox County, San Diego, and Los Angeles communities.

• Oversaw all marketing budgets for all three markets.

• Benefits Coordination and yearly Open Enrollment.

• Update Policy and Procedure Manuals for Corporate employees, 2 California markets, and 1 Tennessee market.

• Payroll audits for Corporate, Tennessee, and California markets. Member Service Officer I

Knoxville TVA Employees Credit Union - Knoxville, TN March 1996 to April 2004

• Member service transactions.

• Cross-trained in various back office positions.

• Authority for offering loans and selling credit, life and gap insurance.

• Indirect Lending Sales/Development including but not limited to buy-outs. References and Letters of Recommendation available upon request. Education

Paralegal Studies and Business Administration

Knoxville Business College

KTVAECU Leadership Academy

Skills

Human Resource, Hr Generalist, accounting, Employee Relations, Payroll, Quickbooks, Management, ADP, Compensation, Great Plains, HR, Human Resources, Powerpoint Certifications/Licenses

ARC Certified CPR/First Aid/AED Instructor

SHRM-CP

February 2019 to July 2022

Additional Information

Qualifications

• 18 years of professional experience.

• Strong background in areas of human resources, finance, marketing and government regulations.

• Effective communication skills.

• Excellent leadership, management, analytical, communication, problem solving and technical skills.

• Demonstrated skills in strategic and critical thinking, negotiation and relationship building.

• Proficient in ADP, JD Edwards, Microsoft Office Suite, PeachTree, PeopleSoft, I-Manage, Microsoft Dynamics, Ceridian DayForce, Quickbooks, Cassamba, Ultipro, iCims, MyStaffingPro and Rehab Optima Software.



Contact this candidate