Assistant Manager
Resume:
Curriculum Vitae of ***********@*****.*** 066-***-****/083*******
NOMSA DE BEER ADDRESS: 182 Newtown, Phakamisa, KING WILLIAMS TOWN
PERSONAL DETAILS
IDENTITY NU : 840********** NATIONALITY : RSA
GENDER : FEMALE DISABILITY : NONE
DRIVERS LICENCE : CODE 8 CRIMINAL OFFENCES : NONE
HOME LANGUAGE : ISIXHOSA OTHER : ENGLISH, AFRIKAANS
PROFILE
Ambitious, hard-working, motivated, self-starter who is looking for an opportunity to showcase learned abilities and skills in a challenging and rewarding environment. Team player, communicator and good interpersonal skills.
Enjoy reading, travelling, event planning, interior decorating and creative writing.
EDUCATION
2019 DIPLOMA IN MANAGEMENT ASSISTANT (N6)
Lovedale TVET College, King Williams Town
Office Practise (N6)
Information Processing (N6)
Computer Practise (N6)
Public Relations (N5)
Status: In Progress
Expected Completion date: 30 June 2019
2018 DIPLOMA IN MANAGEMENT ASSISTANT (N5 & N4)
Ikhala TVET College, Komani
Office Practise (N5 & N4)
Information Processing (N5 & N4)
Computer Practise (N5 & N4)
Communication (N5 & N4)
Status: Completed
2002 GRADE 12
Queenstown Girls’ High School, Komani
ACHIEVEMENTS
Passed Grade 12 with exemption
Obtained Distinctions for 3 modules in N4 and N5
N4 Computer Practise Student Assistant while doing N5 Computer Practise
WORK EXPERIENCE
Jan 2015 – March 2017 Personal Financial Adviser
Sanlam and Old Mutual PFA, Komani
Duties included:
Gathering data (client and marketing information)
Data capturing
Manual and electronic diary and appointment management
Welcome own clients
Answering telephone and handling own voicemail messages
Electronic Mail (ingoing and outgoing)
Snail mail (outgoing)
Administration: Filing, Copy, Scan, Fax
Feb 2008 – Dec 2014 Branch Manager (Started as Service Consultant)
Capitec Bank, Komani and Aliwal North
Duties included:
Welcoming clients
Rendering client service (based on client need)
Gathering data (client and marketing)
Data capturing
Marketing Capitec Bank products face-to-face
Marketing Capitec Bank products via telephone
Compiling and typing daily, weekly and monthly reports
Answering telephone calls and client queries
Taking in cash and cheque deposits
Managing own and consultant’s petty cash
Ordering stationary
Arears management
People: Staff training (daily, weekly and adhoc), development, coaching and motivation
Ensuring branch profitability by managing expenses
Admin: File, Scan, Copy and Fax
Aug 2007 – Feb 2008 Personal Assistant
Fanie Fourie of ABSA Brokers, Komani
Duties included:
Welcoming clients
Answering calls
Taking and relaying messages
Manual diary and appointment management
Setting up appointment and annual review via telephone calls
Admin: File, Scan, Copy, Fax.
Email management and snail mail management
Managing office in absence of Broker
REFERENCES AND TESTIMONIALS
1.Ms Amanda Mzanywa
Communication Lecturer
Ikhala TVET College, 440 CNR Robinson and Zeiler Street, Komani
2.Ms Grace Kodji
Office Practise Lecturer
Lovedale TVET College, 1 Amatola Road, King Williams Town
3.Ms Ziyanda Tshangana
Branch Manager
Capitec Bank, 63 Cathcart Road, Komani
Contact this candidate