Front Office Assistant

Name : Peter Michael Zaki

Date of birth : ** - ** - 1988

Nationality : Egyptian

Current Location : Egypt

Contact Info :

Mobile Number : +201*********

What’s App : +201*********

F.Book : fb.com/eng.peter.zaki

E-Mail Address : *******.*****@*****.***

Education : Minia University ( Egypt )

Faculty of Engineering

Major : Automotive Engineering

Graduated 2016

Languages : English ( Listening / Reading / Writing / Speaking)

(Professional)

Arabic (Native )

Technical Skills : Computer user (Professional)

Computer administrator ( Intermediate )

Fidelio Suite 8 (Professional)

Microsoft Word (Professional)

Microsoft Excel (Intermediate)

Adobe Photoshop (Intermediate)

Networking (Intermediate)

Characteristics : Responsible / Creative / Ambitious

Easy Leaner

Ability to work under stress

Ability to work in a team

Accept other’s advices and learn

Work Experiences :

Worked at Pharaoh Azur Beach Resort / Hurghada / Egypt – ( 5Stars / 358 Guest units ) June 2018 till now Job Title : Receptionist

Responsibilities:

Process guest arrivals and departures, including all necessary payments

Handle & coordinate room assignments and pre-arrivals

Handle guests' concerns requirements and complaints

Offer referral for services and handle requests for information

Assist with the check-in and check-out of groups and tours

Preparing the daily report (Night Shift)

Revise and close City Ledger for next day departure

Assist other departments as required

Teaching English in Thailand at Nong ket noi school in Chonburi / Bang Lamung as a volunteer, with Aiesec June 2017 : August 2017

Job Title : English Teacher

Responsibilities:

Teach English for Primary and Secondary school students

Create practical activities for learning

Participate in social events representing my own culture as a kind of Culture Exchange

Worked in Bedayat Association (Egyptian NGO works with homeless kids) Dec 2015 : March 2016

Job Title : General Cashier / Purchase Officer

Responsibilities:

Process paid outs for necessary events and activities

Buy all necessary materials for all events and activities

Get offers for stock prices and establishing the place to be a suitable environment for work

Assist colleagues with all activities

Trainings : General customer service Training with New Career Academy

Front Office Training with New Career Academy

Handling Complains Training with Rhytham Academy

Guest Response Training with New Career Academy

Interests : Football / Swimming / Art / Music / Traveling / Adventures / Nature / Driving / Making New friends / Meet New Cultures References : Mr. Sherif Hegazy

Job Title: Front Office Manager

Mobile: +201*********

Email: *.******@****.******

Mr. Ahmed Gamal El-Din

Job Title: Front Office Assistant

Mobile: +201*********

Email: **.*******@****.******

Mrs. Sohir Nagueb

Job Title: General Manager at Bedayat Assosiation

Mobile: +201*********

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