Manager Project
Resume:
Curriculum Vitae
Ellen Dineo Kgobosha
Personal Information
Names Ellen Dineo Kgobosha
Residential Address 11 Isundu Str block WW, Soshanguve
Pretoria, 0152
Date of Birth 1988/August/05
Place of Birth Pretoria
Citizenship South Africa
Drivers Licence Code 8
ID number 880**********
Contact numbers 078*******/081*******
Email **********@*****.***
Education and Training
Last school attended David Hellen Peta High
Last grade passed Grade 12
Subject passed Accounting, Business studies, Setswana,
English, Economics, Life orientation, Maths
Last year attended December 2008
Institution Vine College
Course Computer Literacy
Last year attended September 2009
Institution Bytes People Solution
Course (IT) Technical Support NQF Level 4
Last year attended December 2012
Institution PC Training and Business College
Course A+
Last year attended July 2014
Institution Alison
Course Fundamentals of Project Management
Last year attended 27 June 2017/Waiting for certification
Institution Smart PM
Course Prince2 Foundation and Practitioner
Last year attended Currently studying
Company Training
TCP/MTN
Wholesale Portal/Telkom
Autotask
Salesforce
Trello
Service desk
CRDB
MorBilling
Enum
Skills and Attribute
(IT) Skills-Microsoft office, Word, Excel, PowerPoint, outlook,,Intranet, Remedy and IT Service Desk
Strong people and communication skills
Customer Focus
Neat professional appearance
Attention to detail
High level of integrity
and numerical ability
Punctuality
Exceptional organizing skills
Well-developed analytical
Employment history
Name of the company Mixtelematics
Position Project support Coordinator/Demo Manager
Duties and Responsibilities
Managing Project/s from pre-sales to post-sales and maintenance, according to agreed deadlines between Dealers, project managers and client/s.
Track and review project
oMilestones
o Stages
oDeliverables
Coordinate activities, resources, equipment and information
Liaise with clients to identify and define project requirements, scope and objectives
Make certain that clients’ needs are met as the project evolves
Help prepare project proposals, timeframes, schedule
Monitor and track project’s progress and handle any issues that arise
Act as the point of contact and communicate project status adequately to all participants
Use project management tools to monitor working hours, budget and plans
Issue all appropriate paperwork
Report and escalate to management as needed
Create and maintain comprehensive project documentation, plans and reports
Arrange conference/office meeting with the client
Providing project office specific administrative duties.
Scheduling and assisting with project meetings.
Compiling and distributing agendas and accurate minute taking and distribution.
Ensuring all project documents updated in relevant project folders.
Updating project plans and tracking project tasks and deliverables.
Issuing risk logs and action logs as per request from the Project Manager.
Creating reports and presentations for project meetings.
Ensuring that relevant documents are prepared for project meetings.
Ensuring that the project processes are implemented and applied.
Suggesting enhancements to the project process.
Setting up and refining templates as and when required.
Delivering quality and accurate reports within agreed timeframe.
Insures that the client is satisfied with company projects and services.
Works closely with the Relationship Manager and oversees day-to-day relationship with client. Ensures that schedules and budgets are met according to contractual agreements.
Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/ client care) to be sure mutual objectives are met.
Duration 03 May 2016 to until current
Reason to leave Growth
Name of the company Saicomvoice services
Position Project Coordinator
Duties and Responsibilities
Ordering all ADSL lines
Ordering of Fibres and wireless link
Assist planning department with Feasibility request and pricing
Update Feasibility spreadsheet for sales
Sending new order numbers to our service Manager for install dates
Cancellation of all Telkom lines for accounts
Communicating the install dates of the lines to customers
Communicating the new line numbers to Accounts
Follow up with Vendors on project progress
Communicating the progress of the line orders to customers weekly
Updating progress on projects on a daily basis
Book the in-house Engineers to prepare Hardware for each sites
Book the in-house engineer tome to do support when satio does the install on site
Assisting Procurement with booking out the stock
Assisting Support desk in 1st line support
Processing cancellation with third party
co-ordinate ADSL line migration, conversion, upgrades, and down grades
Activating MTN, Telkom and Vodacom SiM cards
Processing Number Porting
Coordinating Boroadsoft and PABX installation
Managing Project/s from pre-sales to post-sales and maintenance, according to agreed deadlines between engineers, project managers and client/s.
Track and review project
oMilestones
o Stages
oDeliverables
Creating Job card for Engineers
Arranging shipment of all equipment to customers
Requesting feasibility and quotes from different Vendors
Make sure all customer information is updated on Autotask
Taking Minutes for the Project Manager and the Sales Team
Duration 03 May 2015 until 29 April 2016
Reason to leave Growth
Name of the company Altech Autopage
Position ISP Project Coordinator
Duties and Responsibilities
To coordinate activities of planning, monitoring and control to be able to achieve conclusive
To maintain project documentation in order to ensure proper and accurate quality management
Responsible for performing quality assurance activities on project
Responsible to effectively communicate project progress and updates
To track project status, manage schedules, run meetings and resolve issues that arise during project
Managing Project/s from pre-sales to post-sales and maintenance, according to agreed deadlines between engineers, project managers and client/s.
Track and review project
oMilestones
o Stages
oDeliverables
follow up with suppliers daily on outstanding project
co-ordinate ADSL line migration, conversion, upgrades, and down grades
manage projects to operations off
Billing to be done on completion of project
Arranging any equipment collections with client
Complete documentation for any 3rd party cancellations
Ensure that cancellations are processed and completed with 3rd party timeously
Ordering equipment from procurement
Assigning calls to Networks to Configure routers
Organising delivery of equipment to the client
Managing cancellation spreadsheet
Assist the Helpdesk with opening accident calls and Trouble shooting
Assisting Procurement with the stock taking
Assisting procurement with stock
Assist Sales team with Feasibility request and prices
Duration March 2013 to April 2015
Reason to leave Contract
Name of the Company Cosmopolitan Projects
Position Sales Representative /Call centre agent
Duties and responsibilities
Convincing prospective clients that your agency is the right one to handle their sale and agree the terms
Arranging advertising to promote the property
Sending out details of new properties on the market to people on your database
Making appointments and showing buyers around a property
Finding buyers in a position to proceed with purchase and willing to pay an acceptable price
Referring buyers to mortgage arrangers for quotations and advice
Calling client to keep them updated
Duration January 2013 to February 2013
Reason to leave Contract
Name of the company Altech Autopage
Position ISP Project Administrator
Duties and Responsibilities
co-ordinate ADSL line migration, conversion, upgrades, and down grades
Requesting feasibility
Time sheets administration
Customer service
compile filing when required
Problem solving
answering of calls and Message taking
Compiling project registration
Sending emails to the client
Updating client via emails/Telephone on weekly basis
Duration January 2012 to December 2012
Reason to leave Contract
Name of the company Makro Retailers
Position Cashier
Duties and responsibilities
Count money in cash drawers at the beginning of the shift
Greet customers entering establishment
Issue refund, receipt, credits or change due to customers
Computer and record totals of transaction
Receive payment by cash, check, credit card, vouchers, or automatic debits.
Duration June 2011 to October 2011
Reason to leave Temp
Name of the company M3 Holdings
Position Data capturing
Duties and responsibilities
Store completed document in appropriate location
Transfer data
Creating a list of client information
Compile filling
Locate and correct data entry errors, or report them to supervisor
Compare data with source document
Duration 2010 June to June 2010
Reason Contract
References
Contact Person Candice Bell
Position Senior Manager: Sales Operations
Contact Person Candice Oliver
Position Project Manager/Vodacom
Contact Person Thembani Mabele/CMC
Position Project coordinator
073537697
Contact Person Gretchen Carter/Autoapge
Position Project coordinator
Contact Person Valencia Fillies/Mixtelematics
Position Project Manager
I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is very satisfied with my work rate, and I am confident that I can bring the same level of high performance to your company.
Contact this candidate