Manager Engineer
Resume:
Global IT Leadership
Summary
I am an IT management professional with more than 20 years’ experience in management roles in the following:
IT infrastructure Manager in multimillion dollar global environments.
Manager of SAN Architecture and Design
Manager of Engineering Research and Analysis
Manager of Enterprise Network Operations
Manager of Data Center Operations
IT Professional Services Consultant
Worked in large scale enterprise environments
Worked in small business environments
Frameworks, ITIL, EU code of Conduct
Agile methodology
Professional Experience
Ally Financial Inc. December 2015 - Present
Infrastructure and Operations Manager
Directed the daily operations of a multiple data center environments spread across the U.S.
Researched and directed the procurement of IT resources for use in the enterprise.
Directed the design and implementation of complex data center (IT) solutions.
Performed cost analysis and developed budgetary forecasts in multimillion-dollar environments.
Prepared budgetary and financial reports for presentation to leadership.
Participated in and directed the resolution of audit findings to include SOX and SSAE.
Directed the actions of contract procurement of required services and personnel.
Directed the creation of procedural, maintenance and compliance standards and documentation to identify operational and regulatory requirements as they relate to IT infrastructure operations.
Developed process improvements to include the control of the administration of security to Data Center/MDF/IDF environments.
Developed strategic and tactical capacity planning forecasts and budgets
Directed the scheduling and implementation of hardware, software and associated services
Hired, trained, mentored, conducted performance reviews and supervised all team personnel.
Worked in Agile Scrum meeting to resolve issues and develop plans.
Developed tasks and operational priorities
Developed and maintained inventory and asset controls improving asset accuracy by 30%
Scheduled resources to provide coverage across the enterprise.
Cambia Health Solutions February 2010 – December 2014
IT Manager
Directed the operations of a 20,000+ square foot data center environment.
Directed the activities of 23 additional facilities spread across the western U.S.
Directed the design and development of complex enterprise solutions.
Performed cost analysis and developed budgetary forecasts in multimillion-dollar environments.
Prepared financial reports for presentation to Senior leadership.
Directed the resolution of audit findings to include SOX and SSAE. To include a change from 23 findings before I joined the organization to 0 findings 2 years later at the next audit.
Directed the development of process flow using the systems development life cycle (SDLC)
Directed the actions of contract procurement of required services and personnel.
Developed capacity planning forecasts and budgets
Directed the creation of documentation to identify both operational and regulatory requirements.
Developed and controlled the administration of security procedures to enterprise environments.
Directed the scheduling and implementation of hardware, software and associated services
Hired, trained, mentored, conducted performance reviews and supervised all team personnel
Strategic Business Systems June 2004 - September 2009
Manager - Global Enterprise Custom Solutions
Directed the design and development of complex IT infrastructure and storage solutions.
Directed the build out of datacenters ranging from 10,000 to over 50,000 SQ FT.
Performed cost analysis and developed budgetary forecasts for a variety of planned initiatives
Approved vendor proposals and determined most appropriate solutions.
Directed contract procurement of required resources and services.
Developed a strategy for the consolidation of multiple sites and reduced facilities costs by 35%.
Directed the creation of procedural, maintenance and compliance documentation to identify both operational and regulatory requirements as they relate to IT infrastructure operations.
Directed the development of formal plans for the implementation of hardware, software and associated services.
Developed capacity planning forecasts and budgets
Researched and determined the appropriate technologies to meet operational needs.
Directed the management and administration of staff.
Negotiated vendor service contracts for datacenter projects. Improved procurement process flow by improving vendor relations and shortening the procurement cycle by as much as 20%.
Improved communications eliminating lost time and effort by as much as 25%
Storage Area Network Architectural Design Manager
Managed the research and design of data storage environments.
Determined storage space requirements and specified infrastructure and devices to meet current and scalability needs.
Responsible for the creation and maintenance of environment documentation. This included
the development of process flow and procedures and created appropriate documentation.
Dell Computer Corporation January 2000 to June 2004
Engineering Research and Analysis Manager
Managed the research and technical analysis of the Dell test labs.
Designed and supervised the construction of Dell test lab environments combining functions to eliminate the facilities requirements by 25%
Evaluated and approved new technologies.
Determined network and infrastructure requirements
Negotiated contracts and supervised projects to ensure compliance.
Developed budget forecasts and maintained budgetary compliance.
Authored a variety of technical documentation papers (white papers, FAQ’s, etc.).
Supervised and directed personnel actions for subordinates.
Rooney Engineering Inc August 1997 to December 1999
Enterprise Network Administrator
Responsible design and management of all aspects of the company infrastructure.
I was responsible to oversee all procurement and contracting activities.
Directed needs assessments and determined budgetary forecasts.
Designed and implemented the corporate network topology.
Developed, implemented and maintained a backup and recovery as well as disaster recovery archive file storage system.
Maintained all hardware and performed repairs on all computer-related equipment.
Education and Certifications
MBA, concentration in Management Information Systems 2018, Park University, Parkville, MO
BS, Management Information Systems 2015, Park University, Parkville, MO
AA, Business Management 1982, Campbell University, Bouie’s Creek, NC
Certification as CDCMP, Certified Data Center Management Professional, 2017
Certification as an EMC storage engineer
Certification as a Microsoft Certified Systems Engineer
Certification as a CISCO Networking Associate
References
Will be furnished Upon Request
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