Global IT Leadership

Summary

I am an IT management professional with more than 20 years’ experience in management roles in the following:

IT infrastructure Manager in multimillion dollar global environments.

Manager of SAN Architecture and Design

Manager of Engineering Research and Analysis

Manager of Enterprise Network Operations

Manager of Data Center Operations

IT Professional Services Consultant

Worked in large scale enterprise environments

Worked in small business environments

Frameworks, ITIL, EU code of Conduct

Agile methodology

Professional Experience

Ally Financial Inc. December 2015 - Present

Infrastructure and Operations Manager

Directed the daily operations of a multiple data center environments spread across the U.S.

Researched and directed the procurement of IT resources for use in the enterprise.

Directed the design and implementation of complex data center (IT) solutions.

Performed cost analysis and developed budgetary forecasts in multimillion-dollar environments.

Prepared budgetary and financial reports for presentation to leadership.

Participated in and directed the resolution of audit findings to include SOX and SSAE.

Directed the actions of contract procurement of required services and personnel.

Directed the creation of procedural, maintenance and compliance standards and documentation to identify operational and regulatory requirements as they relate to IT infrastructure operations.

Developed process improvements to include the control of the administration of security to Data Center/MDF/IDF environments.

Developed strategic and tactical capacity planning forecasts and budgets

Directed the scheduling and implementation of hardware, software and associated services

Hired, trained, mentored, conducted performance reviews and supervised all team personnel.

Worked in Agile Scrum meeting to resolve issues and develop plans.

Developed tasks and operational priorities

Developed and maintained inventory and asset controls improving asset accuracy by 30%

Scheduled resources to provide coverage across the enterprise.

Cambia Health Solutions February 2010 – December 2014

IT Manager

Directed the operations of a 20,000+ square foot data center environment.

Directed the activities of 23 additional facilities spread across the western U.S.

Directed the design and development of complex enterprise solutions.

Performed cost analysis and developed budgetary forecasts in multimillion-dollar environments.

Prepared financial reports for presentation to Senior leadership.

Directed the resolution of audit findings to include SOX and SSAE. To include a change from 23 findings before I joined the organization to 0 findings 2 years later at the next audit.

Directed the development of process flow using the systems development life cycle (SDLC)

Directed the actions of contract procurement of required services and personnel.

Developed capacity planning forecasts and budgets

Directed the creation of documentation to identify both operational and regulatory requirements.

Developed and controlled the administration of security procedures to enterprise environments.

Directed the scheduling and implementation of hardware, software and associated services

Hired, trained, mentored, conducted performance reviews and supervised all team personnel

Strategic Business Systems June 2004 - September 2009

Manager - Global Enterprise Custom Solutions

Directed the design and development of complex IT infrastructure and storage solutions.

Directed the build out of datacenters ranging from 10,000 to over 50,000 SQ FT.

Performed cost analysis and developed budgetary forecasts for a variety of planned initiatives

Approved vendor proposals and determined most appropriate solutions.

Directed contract procurement of required resources and services.

Developed a strategy for the consolidation of multiple sites and reduced facilities costs by 35%.

Directed the creation of procedural, maintenance and compliance documentation to identify both operational and regulatory requirements as they relate to IT infrastructure operations.

Directed the development of formal plans for the implementation of hardware, software and associated services.

Developed capacity planning forecasts and budgets

Researched and determined the appropriate technologies to meet operational needs.

Directed the management and administration of staff.

Negotiated vendor service contracts for datacenter projects. Improved procurement process flow by improving vendor relations and shortening the procurement cycle by as much as 20%.

Improved communications eliminating lost time and effort by as much as 25%

Storage Area Network Architectural Design Manager

Managed the research and design of data storage environments.

Determined storage space requirements and specified infrastructure and devices to meet current and scalability needs.

Responsible for the creation and maintenance of environment documentation. This included

the development of process flow and procedures and created appropriate documentation.

Dell Computer Corporation January 2000 to June 2004

Engineering Research and Analysis Manager

Managed the research and technical analysis of the Dell test labs.

Designed and supervised the construction of Dell test lab environments combining functions to eliminate the facilities requirements by 25%

Evaluated and approved new technologies.

Determined network and infrastructure requirements

Negotiated contracts and supervised projects to ensure compliance.

Developed budget forecasts and maintained budgetary compliance.

Authored a variety of technical documentation papers (white papers, FAQ’s, etc.).

Supervised and directed personnel actions for subordinates.

Rooney Engineering Inc August 1997 to December 1999

Enterprise Network Administrator

Responsible design and management of all aspects of the company infrastructure.

I was responsible to oversee all procurement and contracting activities.

Directed needs assessments and determined budgetary forecasts.

Designed and implemented the corporate network topology.

Developed, implemented and maintained a backup and recovery as well as disaster recovery archive file storage system.

Maintained all hardware and performed repairs on all computer-related equipment.

Education and Certifications

MBA, concentration in Management Information Systems 2018, Park University, Parkville, MO

BS, Management Information Systems 2015, Park University, Parkville, MO

AA, Business Management 1982, Campbell University, Bouie’s Creek, NC

Certification as CDCMP, Certified Data Center Management Professional, 2017

Certification as an EMC storage engineer

Certification as a Microsoft Certified Systems Engineer

Certification as a CISCO Networking Associate

References

Will be furnished Upon Request

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